Title: Offender Purchasing
Category: Offender Management
Implement Date: 15 July 2008
Application: Custodial Operations
Appendices and Forms
|2.||Offender canteen services|
|3.||Sales to offenders (external)|
|3.3||Warranty/Guarantee and ordering from outside suppliers|
|3.4||Quality, packaging, limits and storage|
|3.5||Property limits and compatibility|
|3.6||Recording of offender property|
|4.||Sales to offenders (Internal)|
To prescribe the methods available to an offender for the purchase of approved goods and services.
The general manager of a corrective services facility must provide for the management and administration of the method of, and facility for, the purchase of approved goods and services by an offender.
Offender purchasing incorporates-
An offender canteen provides for a selection of items to be available for purchase by an offender through a facility canteen or contracted buy-up system.
Refer procedure - Canteen for Offenders
Subject to the approval of the general manager of a corrective services facility, an offender may purchase items not available in the offender canteen. Canteen stock items must not be substituted (eg a particular brand of biscuits cannot be substituted for the brand of biscuits stocked in the canteen).
An offender must have sufficient funds in his/her trust account and must complete administrative form - Application to Expend from Trust Account (Store). When the purchase is approved by an authorised officer, funds must be “frozen” in the offender's trust account to pay for the items when received.
The selling price of items purchased must be the invoiced price of the items plus delivery charges. No mark up must be applied to the invoiced price.
An offender must not purchase-
Refer procedure - Computers - Offender Access to In-Cell Computers
For warranty/guarantee purposes, the ordering facility must-
The general manager of a corrective services facility must ensure that any item purchased on behalf of an offender is of good quality and condition, is not defective or damaged and conforms to the detail, requirement and description given by the requesting offender.
At a high security facility, packaging including outer cartons/boxes, inner protective wrapping (eg plastic bubble wrap, polystyrene) must not to be issued with the purchased item as it may present a fire hazard. Packaging may be used to deliver an item to an offender's accommodation if the item is at risk of being damaged during delivery. This packaging material must then be returned to the reception store where, at the reception store supervisor's discretion, it may be-
The general manager of a corrective services facility must ensure that any item purchased by an offender is included within the property limit allowance and is compatible with the facility's electrical capabilities.
Refer procedure - Property of Offenders
An item of approved property, other than consumables purchased by an offender, must be recorded in IOMS, if required.
Refer procedure - Property of Offenders
Subject to the approval of the general manager, an offender may purchase other approved items or services provided by the facility. The offender must have sufficient funds in his/her trust account and must complete administrative form - Application to Expend from Trust Account (General), which must be approved by an authorised officer (refer CSA ss 311, 314).
The selling price of items purchased must be determined by the general manager on the basis of cost recovery. No mark up must be applied to this type of purchase.
An offender wanting to make a formal complaint relating to the purchase of an item must forward written advice to the general manager describing particulars of the complaint (refer procedure - Complaints Management).
The general manager must ensure an offender's complaint is investigated in a timely manner and the offender is advised of the outcome in writing. The finding in relation to the complaint, including a copy of the written advice to the offender, must be placed with relevant documentation on a file maintained for this purpose.
F P Rockett
15/07/2008 Version 05 - 28/08/2006 Version 04 - 06/06/2006 Version 03 - 28/02/2006 Version 02 - 07/10/2005 Version 01 - 17/06/2004 Version 00 [Prisoner Purchasing]