Report on the Business Model Review
In April 2004, the Director-General instituted a review of the Department's current business model which has remained essentially unchanged since amalgamation into a core service Government agency in May 1999 with the implementation of "Corrections in the Balance".
A review team, consisting of external advisers and internal representatives of the Department, examined the Department's existing organisational structure, functions and responsibilities in consultation with staff and stakeholders.
The approach of the 2004 Business Model Review ensured organisation design focused on identification and allocation of key accountabilities, and their alignment to business goals.
The report on the Business Model Review presents 120 recommendations offering significant opportunities for improvements and benefits in the short, medium and long-term for the Department. These recommendations focus on continued improvement and enhancement of the Queensland correctional system whilst also continuing the philosophy of the reform process of Kennedy in 1988 in that it is a dynamic review process.
The proposed business model organises the Department in a manner that enables itself to achieve its objectives, deliver its core business, and meet its requirements and obligations for accountability in a more efficient and effective manner.
|Preliminaries||Preliminaries - 155kb|
|Membership of the Business Model Review Team|
|1. Introduction||Chapters 1 and 2 - 106kb|
|3. Senior Managers workshop||Chapter 3 - 241kb|
|4. Views and concerns submitted||Chapters 4 and 5 - 131kb|
|6. Realignment rationale||Chapter 6 - 120kb|
|7. Corporate governance structure and performance management arrangements||Chapter 7 - 145kb|
|8. Operating component||Chapter 8 - 215kb|
|9. Supporting component||
Chapter 9 p40-45 - 131kb
Chapter 9 p46-51 - 133kb
Chapter 9 p52-61 - 164kb
Chapter 9 p62-74 - 190kb
|10. Accountability component||Chapter 10 - 129kb|
|11. Major reform initiatives||Chapter 11 - 132kb|
|12. Additional matters||Chapters 12 and 13 - 118kb|
|13. Implementation strategy|
|14. Recommendations||Chapter 14 - 185kb|