Title: Management of Work Related Injuries/Illnesses
Implement Date: 25 October 2010
Appendices and Forms
DCS WHS Workplace Injury Management Standard
DCS Human Resource Delegations Manual (in-confidence)
|2.1||Initial management of injury|
|2.2||Workers Compensation Claims|
|2.3||Where WorkCover Accepts a Workers Compensation Claim|
|2.4||WorkCover Denied Workers Compensation Claims -|
|3.||Integrated Case Review Process (ICRP)|
|6.||Roles and Responsibilities|
To provide guidance to Queensland Corrective Services (QCS) on the management of work related injuries.
Definitions - Refer to Part 7 of this procedure
Queensland Corrective Services (QCS) is committed to providing all staff with a safe and healthy work environment but in the event of workplace injury or illness, ensuring that rehabilitation is commenced as soon as possible, in accordance will all legislative obligations.
The Workers Compensation and Rehabilitation Act 2003 (Qld) provides-
Information on the nature and level of workers compensation benefits should be obtained directly from WorkCover Qld.
Operational requirements for fitness - Where a role has specific physical requirements, a worker may be required to undertake a medical examination and/or functional capacity evaluation to determine their fitness for duty
In the event of a QCS staff member/contractor sustaining an injury in the workplace the following process should be adopted.
Appropriate first aid or medical attention should be provided immediately.
Management must control the scene of any workplace incident to prevent further injury and follow applicable procedures (refer procedure - DCS WHS Incident Reporting and Investigation).
Upon notification of a workplace injury the line manager/supervisor should, where possible, discuss with the injured worker the following-
The injured worker may access accrued sick leave entitlement pending WorkCover's decision on the injury claim. Sick leave without pay may also be requested. The use of Annual Recreation Leave (ARL) or Long Service Leave (LSL) in lieu of sick leave is not permitted as there is no provision within the Sick Leave Directive 19/05 to allow ARL or LSL to be accessed when an employee has exhausted all of their Sick Leave entitlements. Application for ARL and LSL are subject to the provisions of the relevant directives.
If the injured worker is totally incapacitated for work, the line manager/supervisor should contact the worker as soon as possible to offer support and to discuss the circumstances that occurred before, during and after the injury/illness occurred including (time, place events and witnesses) (refer appendices - Procedure DCS WHS Incident Reporting and Investigation ).
The Rehabilitation and Return to Work Coordinator (RRTWC) must contact the injured worker as soon as possible, within 2 days of the injury occurring or becoming aware of the injury, so that rehabilitation needs can be assessed.
The injured worker is required to maintain contact with the workplace for the duration of the incapacity and advise management of any changes to medical status, including but not limited to, medical certification, and return to work status.
Workers with work related injuries should be-
All work related injuries for which compensation may be payable, must be reported to WorkCover Queensland, within 8 days of-
In completing an Employer Report in respect to an injury or illness, the workplace must detail all relevant information in relation to the Application for Compensation including relevant information as to whether or not the workplace is satisfied that the injury or illness occurred at the workplace in the manner described.
When a claim is accepted by WorkCover Qld the following steps must be followed-
I. the worker's injury;
II. the rehabilitation and return to work objectives;
III. the worker's recovery rate; and
IV. subsequent return to their substantive position.
Refer procedure - Management of Non-Work Related injuries/Illness
The ICRP is an effective tool for the management of long term or complex cases. It provides for specialist consultation with key internal and external stakeholders to develop a robust plan which incorporates key action items and agreed time frames.
The (ICRP) may be initiated by the RRTWC, line manager/supervisor, QCS WHS Unit of DCS WHS Unit where there is an identified need to review the progress and future direction of both work and non-work related injuries and illnesses.
If an ICRP determines an independent medical examination is necessary, then refer to the QCS WPHSU for advice and guidance.
For more information regarding (ICRP) (refer DCS WHS Workplace Injury Management Standard).
All information relating to work related injuries must be treated sensitively and confidentially and authority must be obtained from the worker to obtain or release information about their rehabilitation.
Workplace rehabilitation files must be kept for all injured workers. These files must be kept confidential, securely stored and contain-
The nominated (RRTWC) is responsible for the maintenance, confidentiality and security of these files.
As per DCS Workplace Injury Management Standard - Part 3
Rehabilitation - Refers to the process designed to ensure the worker's earliest possible return to sustainable employment, or to maximise the worker's independent functioning.
Standard for Rehabilitation - Rehabilitation provided to all DCS workers must meet the standard outlined in the Workers' Compensation and Rehabilitation Regulation 2003.
Workplace injury/illness - Means an injury or illness arising out of, or in the course of, employment and employment is a significant contributing factor and refers to an accepted workers' compensation claim.
Non-work related injury/illness - Refers to an injury or illness that did not arise out of, or in the course of the workers employment and includes all workers' compensation claims where liability has been denied by WorkCover.
Rehabilitation and Return to Work Coordinator (RRTWC) - Means an authorised employee of DCS who has satisfactorily completed an accredited workplace rehabilitation course and is registered with Q-COMP, the Workers' Compensation Regulatory Authority.
Queensland Corrective Services (QCS) Return to Work Plan - Refers to specifically selected duties within the workplace and are a means in which to provide a monitored and graduated return of a worker, (who has suffered a work related injury/illness) to their substantive role. A return to work arrangement must-
Substantive Role - Refers to the worker's (other than an emergency service volunteer) appointed role or position.
Injury Management - The implementation and coordination of strategies to facilitate the early return to work of a worker or to provide for appropriate rehabilitative assistance following workplace injury or illness.
Safety Health & Environment (SHE) management system - The SHE management system provides for the electronic information storage and document management, for all Incidents, Hazards and Workplace Injury Management Cases. The SHE management system ensures the confidentiality of all information through a system of restricted access to DCS authorised personnel only.
Serious Injury - Class A incidents meaning: Fatality / Irreversible health effects / Disabling illness / Severe impairment / Serious disabling illness to multiple people.
Information Release Authorisation - If it is necessary to obtain or release information associated with the workers' injury management, the workers' authority must be obtained.
Sick Leave Without Pay (SLWOP) - Employee's sick leave is approved by the employer, but is not paid for the period of time absent due to not having a sick leave credit balance.
Integrated Case Review Process (ICRP) - The ICRP is an effective tool for the management of long term, complex or contentious cases. It provides for specialist consultation with key internal and external stakeholders to develop a robust plan which incorporates key action items and agreed timeframes.
Independent Medical Examination (Public Service Act 2008 - Part 7)
This part applies to a public service employee if-
s175 Chief executive may require medical examination
The chief executive may-
QSuper Income Protection Benefit - Income insurance cover, provided by QSuper. All workers that are part of the QSuper superannuation scheme are automatically covered by QSuper income protection benefit.
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