Summary of changes to procedures

The SOP has now been split into two separate SOP’s titled Movement Control of Prisoners – high security facilities and Residential Accommodation – Assessment, Approval and Placement.

• principles of residential accommodation;
• assessment and consideration factors for residential accommodation
• movement of a prisoner from to residential accommodation; circumstances of return to secure accommodation;

·         The procedure has been reviewed and reformatted in accordance with the SOP framework.

·         The SOP reproduces the operational practices in place in the current procedure and provides no new operational practices.

·         There has only been a reformatting of content and removal of superfluous content to provide for an easier to read and understand process.

The new procedure has been reformatted in accordance with the standard operating procedure framework and the women’s program philosophy. New insertions and amendments include:

–           Inclusion of section 3 and development of associated administrative forms which deals with the generation of a pregnancy plan;

–           inclusion of section 4 and development of administrative forms which outlines the requirements for a birth plan;

–           inclusion of section 7 which  formalises the establishment of an Accommodation of Children Panel;

–           inclusion of section 8.1and the development of associated administrative forms which details the requirements to complete a child care plan;

–           inclusion of section 11 and associated administrative form developed following a request by the Internal Audit Branch in relation to the management of children’s property;

–           inclusion of section 12.4 and associated administrative forms which manages children’s medication;

–           inclusion of section 13 a Chief Inspector recommendation that some direction be included in the SOP regarding death of a child in custody;

–           amendment to section 14, associated administrative forms, fact sheets and operational instructions developed for the management of the handing out of breast milk;

–           inclusion of section 19 and the development of associated administrative form regarding the development of separation plans; and

–            insertion of section 21 and development of associated administrative form release plan.

A Youthful Prisoners standard operating procedure (SOP) has been developed in consultation with the Brisbane Correctional Centre – Youthful Prisoners Unit to provide a standard for the management of youthful prisoners located within the Youthful Prisoners Unit and those that are accommodated in adult accommodation by necessity.

The SOP includes

–           Performance standard;

–           Definitions;

–           Admission and Assessment;

–           Youthful Prisoner accommodation alternatives;

–           Induction;

–           Management of Youthful Prisoners;

–           Case Management;

–           Youthful Prisoners with special needs;

–           Transition Planning;

–           When a Youthful Prisoner placed in a Youthful Prisoner Unit turns 18 years of age;

–           Appendix – Application for General Prisoner Accommodation;

–           Appendix – Transition Assessment;

–           Appendix – Process Map – Youthful Offenders;

–           Appendix – Commission for Children and Young People and Child Guardian – Commission Community Visitors flyer;

–          revocation of Procedure – Youthful Prisoners; and

–           revocation of Local Procedure – Brisbane – Youthful Prisoners

·            The procedure has been reviewed and reformatted in accordance with the standard operating procedure framework.

·            Amendments to the procedure include:

-          Insertion of a performance standard;

-          Prisoner may be provided up to 24 hours to confirm that on a hunger strike prior to commencing reporting and management processes;

-          Removal of content in relation to consent to medical treatment as this is a health and medical matter covered in Offender Health Services (OHS) procedures.  Links to these procedures are provided;

-          Insertion of a general manager’s nominee definition;

-          Removal of the requirement to complete a weekly report.  Now a situational report is required in circumstance where a health practitioner is considering admitting a prisoner on hunger strike to an external health facility;

-          Removal of the content in relation to a prisoner’s capacity and a general manager making contact with a psychiatrist and/or Adult Guardian.  This is a health and medical process that will be addressed by a health practitioner;

-          Removal of the requirement to notify the Director, Health and Medical Services that a prisoner has ceased a hunger strike as this position no longer exists;

-          Removal of the requirement to notify the Deputy Commissioner, Statewide Operations that a prisoner has ceased a hunger strike as this will be communicated through the standard Incident Reporting process;

-          A case note must be entered into IOMS detailing the cessation of a hunger strike; and

-          An incident report must be updated to reflect the cessation of a hunger strike and if known the reason/s the prisoner ceased the hunger strike.

The ‘Education of Prisoners’ procedure has been amended as detailed:

Change of Branch name

The name of the Branch throughout the document has been changed from ‘Adult Education, Vocational Education and Training (AEVET) to ‘Offender Rehabilitation and Management Services’.

Section 2 – Education Programs

The last two paragraphs in this section has been removed as the information is now contained under Section 2.1.

Section 2.1 – Prisoner study/education requests for distance education courses

Additional information has been included in this section to reflect the new centralised process of approving prisoners intending to enrol or continue with distance education courses. This section covers criteria used and factors that will be taken into consideration when approving prisoners to enrol in distance education courses.

Section 2.2 – Continuation of enrolment in distance education courses

This section has been added to provide guidelines to Centre Management on prisoners continuing with their study should there be curriculum changes in the future.

Section 2.3 – Brisbane Correctional Centre

This section has been added to provide guidelines to Brisbane Correctional Centre (being a reception centre) on prisoners requesting enrolment in distance education courses.

Section 3 – Screening and assessment

Additional information has been included to provide direction on literacy and numeracy screening for prisoners returning to custody after a period of supervision in the community and screening conducted during previous episodes.

Appendices and Forms

The following appendices and forms relating to the ‘Education of Prisoners’ procedure have been added

○      ‘Request for Approval to Participate in Distance Education’

·         The ‘Programs for Offenders’ procedure has been amended as detailed:

Change of branch name

·         The name of the branch throughout the document has been changed from `Offender Programs and Services’ to `Offender Rehabilitation and Management Services’.

Section 2 - Roles and Responsibilities (additional information)

·         Additional information has been included in this section to reflect the responsibilities of custodial centres and probation and parole offices regarding programs.

Section 3.3.1: Targeting Programs to the Needs of Priority Groups (New section)

·         This section has been added to outline the various priority groups and provide guidelines to facilitators in tailoring group participation, particularly in relation to cognitively impaired offenders.

Section 6: Accountability Standard – Scheduling Programs (Amendment)

·         This section was amended by changing the endorsing body from `Rehabilitation Service Delivery  Sub-committee’ to `Board of Management.’

Section 7.2: Specialised Assessment (Amendment)

·         This section was amended to remove the requirement for delivery staff to send Static Assessments with a score of 6 and above to Offender Rehabilitation and Management Services for review.

Section 7.3: Program Recommendations (Amendment)

·         This section was amended to reflect a name change for `Guidelines for Referral to Offender Intervention Programs’ to `Intervention Pathways for High Risk Male and Female Offenders’.

Section 7.6: Exit from a program before completion (Amendment)

·         This section was amended by removing the requirement for pre-program assessment documentation to be stored on hard copy course files. 

Section 11.1: Program Completion Reports (amendment)

·         This section was amended by including the time frame within which the exit reports are to be completed. 

Section 12: Accountability Standard – Program File Management (Removed and replaced)

·         This standard has been removed and replaced with a new standard `Standards of Documentation’ to more accurately reflect program processes.  

Appendices and Forms

·         The following appendices and forms relating to the ‘Programs for Offenders’ procedure have been added:

–           Guidelines for Delivering Programs to Offenders who Require Assistance’.

·         The following appendices and forms have been amended:

–           the ‘Rehabilitation Pathways for Male and Female Offenders’ has been renamed and updated to reflect clear intervention pathways for offenders in the correctional system;

–           the ‘Accountability Standards’ attachments have also been updated to reflect the current branch title;

–           The Accountability Standard – Scheduling of Programs has been updated to remove reference to a six monthly programs schedule, as sites are now developing 12 monthly schedules;

–           the Accountability Standard - Program File Management has been changed to streamline how and where documents are being stored.  The name of the Accountability Standard has been changed to `Standards of Documentation;’

–           the Accountability Standard – Program Participation Enrolment has been updated to remove reference to a hard copy course file;

–           the Accountability Standard – Program Reporting has been updated to remove the requirement for pre and post tests to be entered into OPAS prior to finalising program completion reports;

–           the Accountability Standard – Program Resourcing and Support has been updated to remove reference to placing documents on hard copy course files;

–           the Accountability Standard – Supervision of Facilitation Practice has been updated to remove reference to placing documents on hardy copy course files;

–           Individual Program Management requirements for each program have been removed and replaced with one streamlined Program Management requirement which separates Low and High Intensity Programs.

·            Amendments to the Maximum Security Orders – Assessment, Approval and Review SOP include:

-          application/referral for a prisoner to be placed on a MSO by way of a Sentence Management -Decision Making Record (SM-DMR);

-          approved MSO’s to be provided to the general manager or deputy general manager of the MSU facility in which a prisoner is to be placed;

-          incorporation of the Official Visitor Review of a Maximum Security Order SOP into this SOP - most of the content of its content was already contained in this SOP;

-          updating of position titles; and

-          minor formatting changes to ensure consistency.

·            Amendment to the Maximum Security Units – Prisoner Management SOP include:

-          MSU prisoners to be provided access to common auto dial list (CADL) phone numbers;

-          behavioural observations by officer’s of MSU prisoner’s should identify and document any changes/variations of behaviour (eg mood and responses - both verbal and non-verbal and positive/negative).  These observations may assist officer’s to effectively monitor and assess the management of a MSU prisoner (eg likelihood of imminent aggression or at-risk behaviour);

-          a SM-DMR must be conducted prior to a prisoner being released from a MSU;

-          a detention unit in a MSU, if available, may be used to accommodate a prisoner on  Corrective Services Act 2006 (CSA) s 118 separate confinement order or where circumstances are such that the prisoner’s safety or the security or good order of the corrective services facility cannot be achieved in a normal MSU cell. A prisoner in a detention unit must be given the opportunity to exercise in the fresh air for at least two daylight hours a day (Corrective Services Regulations 2006 (CSR) s 5 (d));

-          provision of links to the Intensive Management Plans and Prisoner Management SOP’s;

-          updating of position titles; and

-          minor formatting changes to ensure consistency.

·            Amendments to the Maximum Security Units – Security Management SOP:

-          where a MSU prisoner is on stage 3 or 4 progression and is accommodated in a MSU reintegration unit that allows for the direct access from the cell to the unit common area, the general manager of the facility may authorise that the prisoner does not need to be handcuffed from the cell to the common area, or if the MSU prisoner is already in the common area, whilst the prisoner’s cell search is being completed;

-          the MSU Pre-Association Assessment Report is separated into four sections, Intelligence Risk Assessment – (to be completed by the Queensland Corrective Services Intelligence Group (QCSIG)); Prisoner Individual/Group Assessment – (to be completed by a psychologist), Recommendation (to be completed by the general manager or nominated officer) and Approval (to be completed by the Deputy Commissioner, Statewide Operations or Commissioner);

-          the Intelligence Assessment includes—

a)                  intelligence reports summary

b)                  current association matrix

c)                  current identified compatibility issues with MSU prisoners

d)                  association assessment identified potential risk issues

e)                  prisoner associations with gang, subculture, ethnic backgrounds; and

f)                    intelligence summary; possible risk scenarios;

-          the MSU Pre-Association Assessment Report will be forwarded by the Executive Director, Intelligence and Investigations or nominated officer to the general manager of the facility in order for parts 2 and 3 to be completed by a psychologist;

-          the Commissioner or Deputy Commissioner, Statewide Operations may approve prisoner associations with other MSU prisoners in the MSU. In making decisions regarding prisoner associations, the Commissioner or Deputy Commissioner, Statewide Operations will consider the Progression Instructions and may consult with the general manager of the facility;

-          no association between MSU prisoners may proceed until approved by the Commissioner or Deputy Commissioner, Statewide Operations;

-          management of prisoner telephone calls - a MSU prisoner's Prisoner Telephone System record must be flagged with an alert that provides that phone calls must be directly monitored by intelligence staff;

-          an association approved by the Commissioner or Deputy Commissioner, Statewide Operations is based on information available to the decision-maker at the time the association is approved.  If a corrective services officer becomes aware of any information after the association decision is made that indicates that a prisoner association should not occur, they must immediately effect a suspension of the prisoners MSU association;

-          at the cessation of each day shift, unit corrective services officers and the MSU manager and/or supervisor rostered must repeat the checks of the MSU as at the commencement of the day shift;

-          the general manager of the facility may implement the following process for nightshift headcounts in a MSU—

a)      the second and third headcount may be conducted via CCTV in the presence of the night shift supervisor, subject to the requirements of b) and c);

b)      prisoners accommodation in a MSU who are subject to an at-risk observation must have a physical observation - to physically observe the prisoner move or respond (ie move around freely or at least to note and observe them breathing normally), refer procedure At-Risk Management (Self Harm/Suicide);

c)      physical observations must be conducted in the event of a malfunction of CCTV equipment or where visual image renders it impossible for the officer undertaking the headcount to ascertain a prisoner’s apparent good health and well being;

-          prisoner access to recreational or general equipment in common areas/exercise yards - all recreational or general equipment available to a prisoner in a MSU common area/exercise yard must be approved by the Deputy Commissioner, Statewide Operations prior to prisoner issue;

-          recreational or general equipment in a MSU available to a prisoner must be inventoried and checked daily to ensure integrity of the item.  A MSU inventory report must be provided to the Deputy Commissioner, Statewide Operations on a quarterly basis;

-          it may also be necessary to restrict a prisoner’s access to recreational or general equipment in a MSU depending on the prisoners risk or the risk it may pose to others.  A risk assessment on individual prisoners and their access to equipment must be developed with a validation process and approval from the Deputy Commissioner, Statewide Operations prior to the prisoner’s access to these items;

-          prisoner access to items in a MSU such as brooms, mops, skipping ropes etc, should be on a risk assessed basis and not stored or left unattended in exercise yards where they may be used as weapons.  For security reasons, all recreational or general equipment that is issued to prisoners in a MSU which is not a fixture, must be removed from access and secured on completion of the purpose for which it was issued;

-          updating of position titles; and

-          minor formatting changes to ensure consistency.

·            The appendices for Progression Guidelines Stages 1 to 4 linked to the Maximum Security Units – Prisoner Management SOP have been retitled Instructions to highlight the mandatory nature of the practice content.   A deviation from this instruction may only be approved by the general manager of the facility after a detailed risk assessment has been conducted and any approved deviation must be clearly documented in the prisoner’s MSU Management Plan with the Deputy Commissioner, Statewide Operations to be advised prior to the commencement of any deviation.  Other amendments to these appendices:

·         Appendix – Progression Instructions for MSU Prisoners – Stage 1

-          retitled to Progression Instructions for MSU Prisoners – Stage 1

-          correction of a spelling mistake;

·         Appendix – Progression Instructions for MSU Prisoners – Stage 2 -     re-formatting;

·         Appendix – Progression Instructions for MSU Prisoners – Stage 3-          adding that where a MSU prisoner is on stage 3 or 4 progression and is accommodated in a MSU reintegration unit that allows for the direct access from the cell to the unit common area, the general manager may authorise that the MSU prisoner does not need to be handcuffed from the cell or if the MSU prisoner is already in the common area whilst a cell search is being completed.

·         Appendix – Progression Instructions for MSU Prisoners – Stage 4

-          defining prisoner associations where a prisoner associates with one or more prisoners within the MSU, which revolves around eating, employment, exercise, and/or program situations and planning for reintegration;

-          within MSU a general manager may approve the escorting of prisoners in stages 2 to 4 by a minimum of two corrective services officers based on the advice provided by the MSU Management Team; and

-          where a MSU prisoner is on stage 3 or 4 progression and is accommodated in a MSU reintegration unit that allows for the direct access from the cell to the unit common area, the general manager may authorise that the MSU prisoner does not need to be handcuffed from the cell or if the MSU prisoner is already in the common area whilst a cell search is being completed.

·         Amendments to the following appendices/forms linked to the Maximum Security Units Security Management:

·         new administrative form - Maximum Security Unit Pre-Association Assessment Report;

·         new administrative form - Suspension of MSU Prisoner Association; and

·         new appendix - Approved Recreational and General Equipment Available to a Prisoner in a Maximum Security Unit Common Area/Exercise Yard.

·         Amendments to the following appendices/forms linked to the Maximum Security Orders – Assessment, Approval and Review SOP:

·         administrative form – Official Visitor – Review of Maximum Security Order reformatted to reflect legislative and procedural requirements and deletion of content (procedure considerations) as requested by Specialist Operations to ensure official visitors review legislative criteria as required only.

Procedure - Appearance before a Parole Board - Version 04

·            Procedure – Parole Boards Administration – Version 8 has been amended  –

-                       All reference to secretary removed and replaced with ‘delegated officer’;

-                       To update to Version 9;

-                       To add parole board jurisdictions (section 2.1) to section 2;

-                       To add section 2.2;

-                       To add (h) to section 2.2;

-                       Section 3 has been updated to include correct Appendix reference

-                       To add ‘hardcopy or electronic’ to section 3.1;

-                       Section 3.1 has been updated to include correct Appendix reference;

-                       Section 4 has been updated to include correct Appendix reference;

-                       Section 6 has been updated to include correct Appendix reference;

-                       To amend section 7 to clarify purpose of agenda;

-                       To amend section 8 to clarify process regarding prisoners detained in accordance with Her Majesty’s Pleasure;

-                       To amend ‘chief executive’s representative’ and add ‘President/Deputy President’ to section 10;

-                       Section 11 has been amended to clarify procedure regarding Board Out Of Session Teleconferences and to include the distribution of materials to Board members via electronic means;

-                       Section 12 has been removed;

-                       Section 13 has been amended to section 12;

-                       Section 12 has been updated to include correct Appendix and Administrative form references;

-                       Section 14 has been amended to section 13;

-                       Section 13 has been updated to include correct Appendix reference;

-                       Section 15 has been amended to section 14;

-                       Section 14 has been updated to clarify procedure regarding engaging an external report writer and to include correct Appendix reference;

-                       Section 16 has been amended to section 15;

-                       Section 16.1 has been amended to section 15.1;

-                       Section 15.1 has been updated to clarify who is to be informed of a Boards’ decision and the manner in which decisions can be distributed by the Secretariat;

-                       Section 15.2 has been added to clarify the process regarding outcomes deemed urgent;

-                       Section 16.2 has been amended to section 15.3;

-                       Section 16.3 has been removed;

-                       Section 16.4 has been amended to section 15.4;

-                       Section 15.5 has been added;

-                       Section 15.6 has been added;

-                       Section 15.6 updated to remove process information and change ‘secretary’ to ‘delegated officer’;

-                       Section 16.6 has been amended to section 15.7;

-                       Section 16.7 has been amended to section 15.8;

-                       Section 16.8 has been amended to section 15.9;

-                       Section 15.9 amended to include timeframe in which a statement of reasons can be requested and updated to include correct Appendix reference;

-                       Section 17 has been amended to section 16;

-                       Section 16 updated to include correct Appendix reference;

-                       Section 18 has been amended to section 17;

-                       Section 17 has been amended to clarify privileging procedure, update ‘chief executives representative to President/Deputy President and include correct Appendix reference;

-                       Section 19 has been amended to section 18;

-                       Section 18 has been amended to clarify that a report has to be provided to the parole board and which parole board makes decisions regarding juvenile offenders;

-                       Section 20 has been amended to section 19;

-                       Section 19 updated to include Attorney General or delegate and legislative reference;

-                       Section 20 ‘Meeting Report’ has been added;

-                       Signatory block has been updated;

-                       Authority reference updated to include Criminal Law Amendment Act 1945 Part 3A (18D);

-                       Ownership updated to ‘Specialist Operations’.

·            Procedure – Appearance before a Parole Board – Version 3 has been amended –

-                       All reference to secretary removed and replaced with ‘delegated officer’;

-                       To update to Version 4;

-                       Section 3 updated to remove ‘schedule and priority’, add ‘whether the parole board require a corrective services officer to be present’, add ‘either the corrective services facility or probation and parole office’ and to include Appendix reference;

-                       Section 4 updated to include Appendix reference;

-                       Section 5 updated to include Appendix reference;

-                       Section 6 ‘Prior to the offenders appearance in person’ has been added;

-                       Section 7 ‘Privacy’ has been added;

-                       Signatory block has been updated;

-                       Ownership updated to ‘Specialist Operations’.

 The SOP includes the following amendments:

• inclusion of a performance standard;

• change of title to Personal Visitors to Prisoners;

• inclusion of relevant legislative definitions;

• insert new section 5 outlining process for visitors who are subject to a DVO where the visitors or prisoner may be the claimant or respondent;

• part D inserted outlining process for search of visitors;

• part D also includes a new sections 28 and 29 that outline Police powers to undertake a search requiring the removal of clothing of a visitor and a corrective services officers role in such searches;

• IOMS links where relevant;

• detailing/clarifying current business processes;

·               The above SOP and procedures have been reviewed in accordance with the SOP framework.  It was determined that the procedures should be incorporated into the SOP.   Amendments to the SOP include—

   –       no change to the content or operational practices of the original Prisoner Management SOP with only minor formatting and numbering changes;

–       insertion of a new section 1.1 that refers to a new Operational Instruction – Transgender Prisoners.  This is a reformat of the existing QCS Transgender Prisoners procedure that will be linked to this SOP and the QCS Admission procedure.  The QCS Transgender Prisoners procedure will be revoked upon approval of this SOP;

–       insertion of a new section 3 that refers to a new Operational Instruction – Prisoner Liaison Committees.  This is a reformat of the existing QCS Prisoner Advisory Committees procedure.  The QCS Prisoner Advisory Committees procedure will be revoked upon publication of this SOP;

–           insertion of a new section 6 that refers to a new Operational Instruction – Inter-facility Prisoner Contact.  This is a reformat of the existing QCS Inter-facility Prisoner Contact procedure.  The QCS Inter-facility Prisoner Contact procedure will be revoked upon publication of this SOP;

–          insertion of a new section 7 that refers to a new Operational Instruction – Meaningful Activities for Prisoners.  This is a reformat of the existing QCS Meaningful Activities for Prisoners procedure.  The QCS Meaningful Activities for Prisoners procedure will be revoked upon publication of this SOP;

–          appendices/forms linked to the current QCS procedures mentioned above have been reformatted and will be linked to this SOP.

·               A Legal Access for Prisoners standard operating procedure (SOP) [Attachment 1]has been developed in consultation with the former Queensland Corrective Services (QCS) Judicial Liaison Unit (JLU) and the Queensland Law Society to provide a basis for improving a prisoner’s access to legal materials.

·               The processes implemented are cost neutral—

·               A general manager may implement a legal resource centre where available infrastructure/resources permit or utilise existing prisoner educational/library facilities.

·               Primary legal resource materials may be accessed free of charge on the internet and facilities have advised that the secondary legal resource materials are available or will be ordered within current cost centre allocations.

·               Ex-AVET laptops are being utilised for the in-cell computers.  Two of these laptops have been provided to each of the public high security prisoners with four currently held in central office.  The Department of Community Safety (DCS) ICSystems are checking the operating systems of these laptops prior to facility issue.

·               The SOP includes—

·               Part A – Legal Resource Centre 

- Prisoner Eligibility to Access a Legal Resource Centre
- Assessment and Approval

- Prisoner Access to a Legal Resource Centre

- Electronic Communication Equipment 

·               Part B – Primary and Secondary Legal Information

Primary information sources to be made available to prisoners
- Secondary information sources to be made available

·               Part C – In-Cell Computer for Legal Purposes

- Approval, issuing and management of in-cell computer for legal purposes

- Eligibility for in-cell computer for legal purposes

- Approval and review

- System configuration and security inspection of in-cell computers for legal purposes
- What prisoners must not possess or have access to
- Location of prohibited thing, pornographic image or other unsuitable material on an in-cell computer for legal purposes

- Actions if a prisoner damages in-cell computer for legal purposes

- Recording prisoner approval of in-cell computers for legal purposes
- Security inspection of in-cell computer for legal purposes
- Transfer of a prisoner approved an in-cell computer for legal purposes

·         The following appendices/forms are linked to the SOP—

 - Legal Resource Centre Access Form

- Legal Resource Centre Fax Register

- Request for Approval of In-cell Computer for Legal Purposes

- “Example” Damage to Legal Resource Computer Equipment Form

- “Example” Security Check of Legal Resource Computer Equipment Register

Operational Support Services and the Finance Business Systems Team have made the following amendments to the Prisoner Monies procedure:

–           Funds related to the receipt of cheques or money orders on a prisoner’s behalf that are valued above $500 will automatically be frozen by the Prisoner Trust Account System (PTAS) and released at the discretion of the General Manager. This provides an increased level of security for occasions where monies are accepted above $500 and reflects current practice in light of the risk assessment undertaken with the implementation of the Redress Scheme and Centrelink payments;

–           Funds in respect of cheques or money orders valued up to $500 may be frozen or made immediately available at centre discretion.  This allows individual centres to determine appropriate risk thresholds for all monies up to $500 at the discretion of the centre and aligns with current practice;

–           The incorporation of legal advice in relation to deductions from prisoner trust accounts ensuring that charges or a breach of discipline have been conducted with a guilty verdict when a centre is seeking reimbursement for replacement/damaged items;

–           The availability of the option of a repayment plan where wilful damage has occurred;

–           Change to the name of ledger accounts from Queensland Corrective Services (QCS) to DCS; and

–           Incorporating Internal Audit’s recommendation that the monthly Arunta reconciliations be included into the procedure; and

–           The appendices and forms have been updated to remove old links.

·            Next Generation Case Management will be implemented statewide on 5 November 2012. 

·            The At-Risk Management (Self Harm/Suicide) procedure has been updated to align with the implementation of new assessment tools and new levels of service that will become operational as part of Next Generation Case Management

·            The terminology of elevated baseline risk in the community has been removed.

·            Guidance is provided regarding assessing risk among offenders with a history of self harm or suicide attempts as part of their regular face to face contacts, regardless of the level of service they are allocated to under Next Generation Case Management

amendments to the appendix include -

• a general manager may approve provision of additional items following consideration of infrastructure needs, behaviour of prisoners in accommodation areas, and a review of the purpose/ function of the accommodation area; and
• a documented security risk assessment of each additional item must be approved by a general manager prior to the equipment being made available including an assessment of any removable parts or non-fixed equipment. 

·            Amendments to the Disclosure of Confidential Information procedure include specific reference to the authority to exchange information between QCS and QH to support the implementation of the MoU in relation to Information Sharing.

·            Specialist Operations have drafted a practice guideline in relation to the sharing of confidential information between QCS and QH. This guideline is based on Schedule 2 of the MoU in relation to Information Sharing and includes a process for correctional centre staff to use when requesting and/or sharing a prisoner’s relevant confidential information with QH.

·            An administrative form has been developed for QH staff to use when requesting confidential prisoner information from QCS. Similarly, QH have developed an administrative form for QCS staff to use when requesting confidential prisoner health information from QH. These forms are to be linked to both the procedure and the practice guideline.

·            Additional amendments to the Disclosure of Confidential Information procedure include replacing ‘offender’ with ‘prisoner’ in view of its applicability to custodial operations only following the implementation of probation and parole’s operational practice guidelines.

·            The publication of the amendments to the procedure and the practice guideline would replace the existing ‘Communication Protocols for QCS Correctional Centre and QH Centre Staff’ procedure and the ‘Confidentiality of Offender Medical Information held by QH’ procedure. Both of these procedures were published in 2008 and the information contained within is outdated following the implementation of the MoU in relation to Information Sharing and the recent Machinery of Government changes which resulted in the restructure of Queensland Health.

changes to the procedure are:

·            Separate sections for custody and probation and parole – With the introduction of operational practice guidelines for probation and parole officers, the At-Risk Management (Self Harm/Suicide) procedure remains the only procedure that applies to the community setting. To enhance readability, the procedure has been separated into two parts – Part A applies to custody, Part B applies to community supervision.

·            Terminology – The procedure has been amended to appropriate label “prisoners” in correctional centres and “offenders” under community supervision.

·            EBLR in custody – Following Coronial and Chief Inspector recommendations, a strategy has been developed for the management of Elevated Baseline Risk (EBLR) prisoners accommodated in correctional centres in Queensland. The procedural components (outlined in ss12-13) were endorsed by Board of Management on 16 January 2012. Specifically, prisoners with an EBLR will be managed by:

–           Accommodation in a suicide resistant cell (s12.1);

–           Continuity in supervisory oversight of prisoner’s case notes where practicable (s12.2); and

–           Use of Intensive Management Plans where appropriate (s12.3).

·            Once implemented, these endorsed components of the EBLR strategy will fulfil the obligations for outstanding death in custody recommendations made by the Coroner and the Office of the Chief Inspector for prisoners David BUCKNALL, Christopher BELL and Jayde BIDDULPH.

·            After hours initial assessment process – The procedure has been updated to reflect current practice with registered nurses from Queensland Health no longer responsible for conducting initial assessments of risk after business hours.  The process that had been communicated to the field in a memorandum dated 25 June 2010 has been included in a new section (s4.2).

·            Changes to the Risk Assessment Team – The requirement for some roles to be mandatory Risk Assessment Team (RAT) members has been changed. 

–           As requested by Board of Management on 16 January 2012, counsellors are now no longer a mandatory component of the RAT process. The responsibilities of counsellors within the RAT process have been incorporated in the psychologist’s role (s6.2).

–           Registered nurses have also been removed from the RAT process as Queensland Health staff are now no longer bound by the QCS or Offender Health Services At-Risk Procedures.

–           Roles and responsibilities for cultural liaison officers as part of the RAT process have been included for the first time (s6.3).

·            Expansion of at-risk procedural components in the community – With the creation of a separate section for at-risk management of community-based offenders, the current procedure has been restructured to provide appropriate guidance for admission (s14), identification (s15), management (ss17-19), transfer (s20), completion of community-based orders (s22) and debriefing (s23), with reference to the relevant operational practice guidelines.  

·            EBLR in community – A process has been developed to identify and manage offenders with an EBLR in the community. This includes the raising of the Self Harm Episode History (SHEH) flag (s16) and management strategies that largely reflect current practice (eg regular face to face contacts, referral to services as appropriate) (s19).

·            Forms and appendices – Forms and appendices related to the At-Risk Management (Self Harm/Suicide) procedure have been reviewed to provide consistency and uniformity with the procedure, as recommended by Internal Audit.

·            The Offender Intervention Services (OIS) Directorate has ownership of the QCS IMP procedure.  Discussions with OIS identified that the IMP procedure should be transferred to Custodial Operations ownership and converted to a SOP. 

·            Field staff have raised some concerns with the IMP procedure requirements in relation to the approving of IMP’s, organising IMP panels as required under the procedure and placing prisoners on safety orders in accommodation unit cells where a prisoner’s out of cell time may be restricted by the IMP has been raised.  

·            Amendments to the IMP SOP include—

–           inclusion of a performance standard;

–           an IMP may be used to authorise a restriction of out of cell access time for a prisoner placed in an accommodation unit. Any restriction of out of cell time must not impact on the prisoners  opportunity to exercise, in the fresh air, for at least two daylight hours a day, refer s.5(d) Corrective Services Regulations 2006;

–           general managers nominee includes the deputy general manager and a correctional manager;

–           the IMP must be written in a manner that can be easily read and understood by the prisoner and include where relevant any out of cell time restrictions;

–           a link to the Maximum Security Units - Prisoner Management for prisoners reintegrating from a maximum security unit;

–           minor amendments to the formatting and updating of position titles to administrative form – Intensive Management Plan;

–           minor amendments to the formatting and updating of position titles to appendix – Intensive Management Plan Considerations.

·            Amendments to the standard operating procedure includes: 

-          a new performance standard

-          the requirement that a prisoner may only be approved for protection following a dynamic risk/needs assessment and it is determined the prisoner cannot be effectively managed within the mainstream prisoner population; 

-          centre sentence management staff are to ensure a prisoner’s Offender File and IOMS are updated with relevant information relating to the prisoners protection status;

-          Insertion of the IOMS file path in the SOP to ensure the correct data capture of protection need assessments are entered into IOMS;

-          amendment to the static and dynamic factors of consideration in a protection need assessment;

-          amendment to the section 5 “application for protection” to ensure that the safety of a prisoner who makes a verbal request or written application for protection is managed appropriately from the time the request or application is made until the matter is determined; and

-          the addition of a notation that any confidential intelligence information must not be documented in the protection needs assessment.

·            amendment to the appendix - application for protection assessment including a notation in the SOP that the application be placed on the offender file and a copy is saved on IOMS.

·            the revocation of the protection needs assessment hardcopy administrative form which is replaced by the protection need assessment contained within IOMS; and

·            amendment to the administrative form– withdrawal of protection to include an assessment of reasons for withdrawal and a notation in the SOP that the document is saved on IOMS with a hardcopy placed on the offender file.

·            The procedure has been reviewed and reformatted in accordance with the Custodial Operations standard operating procedure (SOP) framework.

·            Amendments to the standard operating procedure (Attachment 1) include: 

o        a performance standard;

o        procedure requirements, including the photograph of a prisoner must be taken:

-          upon admission

-          subsequently at intervals of no more than two years

-          if there is a significant change in the prisoner’s appearance (eg. the addition or removal of facial hair, a new scar or tattoo, noticeable weight gain or loss or aging);

o        photographs must be recorded by digital media and stored with the prisoner's physical description on the Integrated Offender Management System (IOMS);

o        a case officer should regularly check a prisoner's photograph on IOMS to ensure currency;

o        when a prisoner leaves a corrective services facility for any reason, the processing officer must compare the prisoner’s current appearance with the photograph on IOMS.  If there is a significant change in the prisoner’s appearance, a new photograph must be taken by a corrective services officer and recorded on IOMS.  A new removal order should also be generated for the prisoner to ensure a current photograph of the prisoner is recorded on the order;

o        storage of prisoner photographs;

o        format and content of prisoner photographs;

o        destruction of prisoner photographs;

o        use of cameras;

o        taking a prisoner photograph for personal use; and

o        provision of prisoner photographs to a law enforcement agency.

Custodial Operations Standard Operating Procedure - Video Conferencing for Prisoners - Version 01

·            Changes made that have been reflected in the Prisoner Telephone System SOP are:

-        Insert of a performance standard section.

-        Update of position titles and delegations.

-        Section 4 – Approval of calls not connected to the PTS – this section has been expanded to now include a compliance and authority process.

-        Section 5 – Enrolling on the PTS – This section has now been expanded to include DVO conditions which specify “A prisoner must also state if they are a respondent of a current domestic violence order, protection order or restraining order where a person nominated  for the PTS auto dial list is a subject of the order.  Where this is identified, a copy of the order must be obtained and considered prior to the listing of the number on the prisoners auto dial list.  If an order contains a non-contact provision the number must not be placed on the prisoner’s auto dial list.”

-        The nominated person will also consult with the person who is the subscriber of the private telephone number and verify if they are the subject of a DVO, restraining order or protection order.

-        Section 5.1 – Enrolling on the PTS – legal practitioners – this is a new section added to provide a verification process by the approved operator to confirm that the legal practitioner nominated by the prisoner is confirmed as a legal practitioner.

-        Section 6 – Prohibited telephone numbers – This section now includes a financial institution as a prohibited number.

-        Section 8 - PTS account limit – this paragraph has been separated as a separate section and has been amended to be consistent with the QCS procedure Prisoner Monies. The amended section concerns the limit a prisoner can have placed on their prisoner telephone system account in which it previous stated that the limit was $100 and is now $300.

-        Section 13 - Monitoring PTS phone calls - This section now specifies that "Intelligence staff should maintain a register/log to record the details and content of monitored calls." This is in accordance with QCS Intelligence Guidelines.

-        Section 14 - Retention of PTS Records - This section has been updated to reflect current changes to the Queensland State Archives Disposal Authority QDAN 638.          

-        Section 15 - Officer Initiated call on the PTS – This section has been amended to include a new consistent process for Officer initiated phone calls are adopted by the Centre’s.

·            Changes to the Appendix – Application for Enrolment on the PTS and Appendix - Application to amend auto-dial list are as follows:

-        In the area to add new or amended contact telephone numbers, the prisoner must confirm if he/she is the subject of a current Domestic Violence Order, protection order, restraining order against the contact person to whom he wishes to contact.

-        In the area to add new or amended contact telephone numbers, the prisoner must confirm if the number listed to be added as a personal contact is to a legal practitioner. The prisoner must be made aware that if the contact person is a legal practitioner the purpose of the phone call should be for personal reasons only and not for legal discussion as calls listed on this form are for personal contact only and that calls are recorded.

·            Changes to the Prisoner Telephone Systems Operations Manual are as follows:

-        Section 3 – Community Accounts title has been changed to Common Auto Dial List (CADL) to show consistency with current terminology – As per the Innes enquiry recommendations the Health Quality and Complaints Commission as now been added as a free call service to CADL.

• The Administrative Form - Report of a reasonable suspicion of child abuse and / or neglect was amended to update the contact details for the Director Child Safety, Department of Community Safety to Childsafety.director@dcs.qld.gov.au.

·            The procedure applies to administrative decisions as defined by the Judicial Review Act 1991 (JR Act). 

·            The procedure covers: 

- Good Decision-Making Guidelines

- Identifying and recording the key issues

- Informed decision making

- Exercising a discretion accordance

- Provision of natural justice (also known as procedural fairness)

- Documenting decisions and reasons

- Statement of Reasons

- When a statement of reasons is required

- Structure of a statement of reasons

- Judicial Review and Reviewable Administrative Decisions

- When Judicial Review applies

- Classification and Transfer Decisions
- Classification decisions/reviews/changes/reconsiderations
- Information notice for classification reviews
- Information notice for classification reconsiderations
- Transfer decisions/reconsiderations.

§               The following administrative forms are linked to the procedure to assist QCS decision makers:

-    Show Cause Letter

-    Example Letter Declining to Provide Reasons - Request Out of Time

-    Example Letter Declining to Provide Reasons - Person Not Eligible

-    Example Statement of Reasons

·         The ‘Programs for Offenders’ procedure has been amended as detailed:

References (New section)

·         This section has been added to provide information regarding Authority (legislation), references and standards utilised in the development of the procedure.

Section 1 - Definitions (New section)

·         This section has been added to provide clarification regarding the terminology used in the procedure.

Section 2: Roles and Responsibilities (New section)

·         This section has been added to outline roles and responsibilities of Offender Programs and Services branch.

Section 3: General Principles (formerly section 1)

·         This section was amended by:

o        inclusion of program integrity and professional discretion as general principles of the ‘What Works’ literature,

o        inclusion of a description of non-criminogenic needs in 3.2,

o        inclusion of instructions for inclusion of offenders with literacy deficits and exclusion of offenders where a responsivity factor is static and cannot be addressed in 3.3,

o        inclusion of mandatory facilitator training, supervision and monitoring as a requirement to support program integrity in 3.4, and

o        inclusion of advice regarding case conferencing in 3.5.

Section 4: Program Governance (formerly section 2)

·         This section was amended by:

o        inclusion of a separate ‘Program Governance’ heading,

o        inclusion of the statement regarding oversight of program governance through the Rehabilitation Service Delivery Sub-Committee,

o        relocation of information in section 4.1 to section 2 ‘Roles and Responsibilities’, and

o        addition of section 4.2 to provide information regarding accreditation of programs.

Section 6: Accountability Standard – Scheduling of Programs (formerly section 4)

·         This section was amended by inclusion of instructions for the endorsement of program completion targets.

Section 7: Accountability Standard – Program Participant Enrolment (formerly section 5)

·         This section was amended by:

o        updating section 7.2 to reflect the current assessment tools in use, and inclusion of  instructions for interpreting STATIC99R scores of 6 or more,

o        removal of mandatory competency qualifications for staff from section 7.4,

o        section 7.3 now reflects the name change from the Offender Management Plan (OMP) to the Offender Rehabilitation Plan (ORP),

o        section 7.3 now includes instructions for instigating case conferences,

o        updating of instructions for waitlisting and removing waitlisted program recommendations from section 7.4,

o        the option of protection prisoners participating in programs with mainstream prisoners moved from former section 3 to section 7.5, and

o        the addition of instructions for exiting offenders who fail to attend the first session of a program to section 7.6.

Section 9: Accountability Standard – Supervision of Facilitation Practice (formerly
section 7)

·         This section was amended by:

o        inclusion of sentence to advise that clinical monitoring provided by Offender Programs and Services does not replace supervision requirements

o        inclusion of instruction for accessing cultural guidance where Aboriginal and Torres Strait Islander offenders participate in programs, and

o        Clarification of the requirement to attend “external supervision” by changing this to a requirement to attend a session with the Agency’s employment assistance provider.

Section 10: Accountability Standard – Program Integrity and Effectiveness (formerly
section 8)

·         This section was amended by:

o        removal of the sentence from section 10.1 - ‘site visit purpose is to assist staff in identifying and working to address outstanding delivery issues,’ and to include updated reporting arrangements, and

o        inclusion of instructions for instances when an offender does not complete post program requirements in section 10.2.

Section 11: Accountability Standard – Program Reporting (formerly section 9)

·         This section was amended as follows:

o        to include updated reporting requirements, and

o        to include c) assessments commenced and completed (where relevant), and d) completion of supervision sessions in ‘Information Reported’.

Section 14:  Program Evaluation (formerly section 13)

·         This section was amended as follows:

o        inclusion of a requirement for site monitoring, with noting that this will occur on a six monthly basis for sites delivering sexual or violent offending programs, and

o        to include updated titles of areas responsible for evaluation of offender programs.

Appendices and Forms

·         The following appendices and forms relating to the ‘Programs for Offenders’ procedure have been added:

o        ‘Application to Provide a Program or Service’,

o        ‘Case Conference Template’,

o        ‘Offender Programs and Services Accreditation Panel Handbook’, and

o        ‘Offender Programs and Services Accreditation Process’.

·         The Accountability Standard – Sexual Offending Programs has been removed as all criteria contained within this standard are adequately covered within other criteria.

·         The following appendices and forms have been amended:

o        the ‘Offender Programs Evaluation Framework’ has been updated to reflect the new branch title of Offender Programs and Services,

o        the ‘Accountability Standards’ attachments have also been updated to reflect the current branch title and to clearly outline applicability to program facilitators,

o        the Accountability Standard – Program Scheduling has been updated to clarify that six and not 12 monthly schedules are required, and criteria related to attendance have been moved to the Program Integrity and Effectiveness standard,

o        the Accountability Standard - Program File Management has been updated to include instructions to store original consent form on Offender File and to clarify that what was called “external supervision” is a “session with the Agency’s employment assistance provider”,

o        the Accountability Standard - Program Integrity and Effectiveness has been updated to include the need for planning to occur before program commencement, that supervision should support program integrity, to outline offender planning instruments in audit criteria (a) and inclusion of attendance criteria from the Program Scheduling standard,

o        the Accountability Standard – Program Participation Enrolment has been updated to

include a standard requiring IOMS program data to be accurately maintained, and inclusion of assessment and planning in audit criteria (a),

o        the Accountability Standard – Program Reporting has been updated in sections 2 to 5 to include reference to planning and review, and to change reference to the OMP-R to “plan”,.

o        the Accountability Standard – Program Resourcing and Support has been updated in section 11 to clarify that “absence” refers to facilitator absence,

o        the Accountability Standard – Supervision of Facilitation Practice has been updated to outline required frequency of supervision sessions for high and low intensity programs, inclusion of cultural advisory function, to remove the requirement for co-ordination of clinic meetings by Offender Programs and Services, to clarify that “external supervision” is a “session with the Agency’s employment assistance provider”, and to add these elements into the audit criteria,

o        the list of relevant procedures was updated to remove the ‘Exit’ section as it no longer exists, and

o        the ‘Performance Measures’ section was removed, including reference to Transitions and Adult Education and Vocation Training, as it is no longer relevant to this procedure.

·         All amendments as noted above are consistent with the intent of each standard and provide clarification or elaboration only. All changes have been supported by the Rehabilitation Service Delivery Sub-committee.

·           Changes made to the Property of Prisoners SOP and appendices include the following:

–           Enhanced descriptions and status recordings regarding the management, storage and recording of prisoner property as requested by the Internal Audit Branch;

–           amendments to the storage limitations regarding prisoner property to include weight.  This is to accommodate for the new style storages systems at Southern Queensland and Lotus Glen Correctional Centres;

–           identification of a process for the approval and easy identification of photograph  ownership;

–           establishes a process in which external persons sending photos to prisoners must confirm to a satisfactory standard, a family relationship between a prisoner and a child depicted in a photograph.  This is provided for by requiring the production of a statutory declaration to accompany any photographs being sent to prisoners;

–           amendments to ensure that where property is a replacement item, the item should be returned to the store for disposal and replacement issued on a one for one basis which is updated on IOMS;

–           additional Information provided regarding the recording and management of property delivered to a centre by post or courier;

–           further detail included concerning the recording and management of property purchased using the sales to prisoners (STP) process;

–           inclusion of a section which deals with the recording and management of prisoner property which is sent out of the centre for repair or replacement;

–           the enhancement to the reception of prisoner property to include the management of food stuff which may accompany a prisoner upon reception;

–           development of an women specific authorised cell property appendix and;

–           the conversion of the current QCS Prisoner Jewellery procedure into an operational instruction to be attached to the new Property of Prisoners SOP.

·            In January 2012, the revised RSM was implemented across the State with a new governance structure.

·            The Offender Reintegration Branch, Offender Intervention Services are responsible for the coordination of the RSM governance systems and processes.

·            The development of a new procedure “Reintegration Support” was required to formalise these governance systems and processes.

·            The procedure outlines the minimum standards required to deliver the RSM with supporting documents that specify the detailed directions for RSM program and service delivery and how it should be managed.

·            The supporting documents include the RSM Completion Guidelines that aim to provide clear directions to staff and providers to achieve consistency of delivery of the model State-wide.

·            Management Requirements (an appendix to the procedure and part of the larger RSM Administration Manual) for each RSM program and service, seek to ensure that outputs, outcomes, performance measurement, and reporting occur in a timely manner and with consistency across locations.

·            The governance system and processes will be monitored through regular site support visits and evaluated to ensure compliance with the procedure and supporting documents in accordance with the Accountability Standards (an appendix to the procedure and part of the larger RSM Administration Manual).

Custodial Operations Standard Operating Procedure - Work Program - Management of Work Camps - Version 02

Custodial Operations Standard Operating Procedure - Work Program - Work Order Assessment and Approval - Version 02

·            The Office of the Chief Inspector (OCI) has undertaken an investigation of the escape of prisoners from the Blackall work camp and made a number of recommendations for Work Program SOP amendments.

·            Amendments to the Work Program – Work Order Assessment and Approval Process SOP include: 

-          adding at section 1 that re-integration into the community and demonstrate expected community behaviours is an opportunity provided by the Work Program;

-          highlighting at section 3 that Townsville Women’s Correctional Centre is an exception to prisoners having to transition to a work camp after first having been placed at a low custody facility.  And in general, an exception may apply  where this is not possible due to operational reasons;

-          removing local procedure links.

·            Amendments to the Work Program – Management of a Work Camps SOP include: 

-          provision of a link to the Code of Conduct For the Queensland Public Service and new Prisoner Management SOP;

-          amendment to section 3 in relation to information provision to Queensland Police Service and addition of requirement to reconcile Form 9’s against prisoner’s departing the facility;

-          amendments to section 7 to ensure a more robust process for handling prisoner monies and ensuring the weekly limit does not exceed Prisoner Purchasing SOP requirement;

-          clarification at section 9 that urine testing does not have to be undertaken while the prisoner is located at a work camp, for example— it may be conducted at the managing correctional centre or in the case of the Innisfail work camp at the local Probation and Parole office.  Addition of The random use of an alcometer must also be incorporated into the drug strategy.

-          removal of the requirement that work camps must have a local procedure in line with OIC recommendation that standard and consistent guidelines should govern work camp operations;

-          addition of a new section 19 that provides for the management of key control

-          removing local procedure links.

·            Amendments to the Work Program – Community Service Projects SOP  include: 

-          highlighting at section 3 that a community supervisor must physically site a prisoner;

-          removing local procedure links.

·            Amendments to the administrative form – Suitability Assessment – Work Program in line with OCI recommendations include:

-          addition that self reports by a prisoner must be verified;

-          file review must include whether any history of alcohol use/abuse in offending or while in custody and if yes a comment on relevance to case management of the prisoner in a work camp environment to be provided.

·                           Amendments to following forms involve only minor format changes:

-   administrative form – Work Camp External Recreation Activity Approval – Activity Outline

-          administrative form – Application to Become a Work Program Community Project ;

-          administrative form – Suitability Assessment – Community Service Leave of Absence Program for Approved Work Order Prisoners

-          administrative form – Work Program Community Service Project Workkplace Health and Safety Assessment

-          administrative form –Work Program Community Project Annual Update

·         The Custodial Operations Directorate has undertaken a review of prisoner management practices and determined to develop and implement a standard operating procedure (SOP) titled ‘Prisoner Management’ [Attachment 1].  The SOP includes:

Part A – Prisoner Engagement

-          based on current prisoner management strategies which are in place at correctional centres

-          principles of prisoner engagement

-          corrective services officers responsibilities as part of their prisoner management approach

-          custodial correctional supervisors responsibilities as part of their prisoner management approach;

Part B – Case Noting/ Case Reporting

-          based on the QCS Case Noting and Reporting procedure - this QCS procedure will be revoked upon approval of the draft SOP

-          principles of case noting/case reporting

-          process for completing case notes/case reports

-          release of case notes/case reports to prisoners

-          behavioural and employment case reporting

-          employment case reporting

-          intervention case reporting

-          update by Offender Intervention Services (OIS) to address coronial recommendations from the INGLIS death in custody at Townsville Women’s Correctional Centre, including provision of relevant case notes/reports to Queensland Health and the implementation of case noting categories.

Part C – Incentives and Enhancements Program

-          a new IEP process that has been recommended by the PMWG

-          basic three stage program that forms a minimum standard - a centre may develop and implement a local procedure based on this process

-          principles for an IEP

-          goals of the IEP

-          IEP privileges agreements

-          privilege levels

-          review process

-          achieving and maintaining allocated levels/progression/regression

-          The Basic level of the IEP process has been integrated with the IMP so that prisoners who are placed on the basic level are also issued an Intensive Management Plan which will be subject to regular reviews by the Accommodation Manager.

Prisoners on a basic level must be reviewed in accordance with their Intensive Management Plan.

·      Consultation with the Offender Intervention Services Directorate has identified that the Appendix – Case Management – Custodial Considerations is not consistent with current offender management business processes and this content is sufficiently covered in Part B of the Prisoner Management SOP it will be recommended that appendix will be revoked and archive.

Queensland Corrective Services (QCS) has a procedure titled Breaches of Discipline that provides a process for the determination of a minor or major breach of discipline and the management of a review of the breach determination.

Issues:

The procedure has been reviewed and reformatted in accordance with the Custodial Operations standard operating procedure (SOP) framework.

Amendments to the SOP (Attachment 1) include: 
 a performance standard section;
– identifying at section 1 that only permanently appointed correctional supervisors accredited in hearing major breaches or more senior officers may decide a major breach;
– clarifying at section 5 when the 14 day time period to action a breach commences when the Commissioner of Police (CoP) communicates that an act or omission will not be prosecuted as an offence;
– reformat of section 8 to ensure that it follows the chronological flow of the process and what actions must be completed by the officer observing or becoming aware of the breach;
– information that must be provided to the prisoner is outlined in section 9;
– a number of changes have occurred to section 10 to provide guidance to a deciding officer when hearing a breach of discipline. This includes a new appendix - Guidelines for Hearing a Breach of Discipline which outlines the process to follow in determining the elements of a breach and considerations/risk factors in reaching an appropriate outcome;
– highlighting at section 12 that a prisoner only has a legislative entitlement to request a review of a decision that the prisoner committed a breach of discipline not a right of review of any penalty imposed;
– section 12 has also been amended to clearly articulate that a breach review is a new hearing not just a review of the initial breach decision and outlines the process to be followed and information that must be considered by the reviewing officer;
– section 13 has been amended to reflect electronic visual and audio recording capabilities and a process that must be established to effect the storage or recordings. This includes a new appendix - Recording, Storage & Downloading Custodial Breach Video Evidence which outlines in detail the process that must be established;
– section 14 provides a process that must undertaken to amend IOMS when a breach process is discontinued;
– section 15 outlines that when a Regulation 6(k) breach (frivolous or vexatious complaint) is actioned how this must be exercised;
– section 16 provides for the management of a prisoner in detention unit on a separate confinement order.
The following appendices and forms will be linked to the SOP as version 01:
Definitions for Breaches of Discipline;
Example of a Disciplinary Breach Register;
Guidelines For Hearing a Breach of Discipline;
Breach Process Flowchart;
Breach Process Checklist;
Recording, Storage & Downloading Custodial Breach Video Evidence;
Detention Unit Prisoner Accommodation Conditions - Separate Confinement;
Detention Unit - Authorised Property - Separate Confinement;
Example Daily Routine Detention Unit - Separate Confinement;
Standard Behaviour Requirements - Separate Confinement;
DCS(QCS) Retention and Disposal Schedule;
- In consultation with Queensland State Archives (QSA), DCS Legal and Custodial, DCS Information Management updated the QCS Retention and Disposal to reflect revised retention periods for major breach proceeding recordings, in accordance with Recommendation 19, Chapter 11 of the "Justice of the Inside" report by the Queensland Ombudsman. The records referred to are video recordings of major breach proceedings as required by section 117 and of review hearings as per section 119 of the Corrective Services Act 2006. Agreement was reached between QSA and QCS to amend the Schedule to reflect that major breach recordings are to be retained temporarily for five (5) years from date of last action (previous retention was 1 month).
Deciding Officer Preamble;
Review Officer Preamble.
- Major amendments to the Form 23 have also been undertaken to ensure that the form aligns with revised SOP processes.

Approval of this SOP with the previous approval of the Safety Orders SOP will result in the QCS Detention Unit procedure no longer being required. Content in the QCS Detention Unit procedure has been modified and incorporated into the Breach of Discipline and Safety Orders SOP’s. This provides for the specific management of prisoners in a detention unit based on the relevant order (separate confinement or safety order) which lawfully provides for the prisoners separation.

• As a result of changes to the IOMS reporting incident types which are scheduled for implementation on Friday 13 January 2012, the QCS procedure titled Incident Reporting has been developed into the standard operating procedure framework, with amendments to the following Appendices:

Appendix - Incident reporting types and descriptions

Appendix – Guidelines for reportable Incidents

• The draft standard operating procedure Incident Reporting (Attachment 1) predominantly aligns with the current procedure with the following amendments

-        Inclusion of the relevant section of the Act governing the procedure

-        Insert a new section 3 Assaults on staff member, which provides for a process that must be adhered to in the event that an assault occurs on a staff member.

-        Insert a new section 3.1 CSIU response to a staff assault, which outlines the CSIU’s response in the event of an assault on a staff member and clarifies the distinction between the reportable incident type and progression of the CSIU investigation.

• Amendments to Appendix – Critical and Significant incidents:

–           Under Significant (level 2) incidents paragraph p) has been amended to reflect “Assault in a correctional facility”.

• Amendments to Appendix – Incident reporting types and descriptions:

-        References throughout the appendix to “Assault-Minor” have now been changed to “Assault”.

-        Incident type Drugs failed test/under the influence - has been amended to include that a separate report must be completed for each offender who test positive, and if the offender produces a positive result for more than on substance (multiple positives) in a single test sample, the report must show all types of drugs detected.

Also for low custody centre’s only, a presumptive positive test (using an instant test cup) should be generated as an Other

 – Specify Nature incident report until a confirmation report is received. When a positive confirmatory result is later obtained for this sample, the incident reporting type must be updated to Drugs failed test/under the influence.

-        Incident type Injury has been amended to include that a SHE report reference number must be included in the incident report for staff and for prisoners who sustained an injury during the course of employment.

• Amendments to Appendix – Guidelines for Reportable Incidents;

Admission - OMR

Assessment - OMR

Case Noting and Case Reporting - OMR

Education of Prisoners - OMR

Employment of Prisoners - OMR

Exit - OMR

Induction - OMR

Intensive Management Plans - OMR

Movement of Prisoners from Secure to Residential Accommodation - OMR

Planning - OMR

Review - OMR

Transfer of Prisoners - OMR

Admission - Probation and Parole

Induction - Probation and Parole

Assessment - Probation and Parole

Planning - Probation and Parole

Review - Probation and Parole

Exit - Probation and Parole

Warrants - Probation and Parole

Transfer of Offenders - Probation and Parole

• to change title of approved form from "Instrument Ordering Chief Executive to Produce Prisoner" to "Notice Advising Chief Executive a Prisoner is Required"; and
• added "Registrar" and "Deputy Registrar" to signature block.

• Queensland Corrective Services (QCS) has develop a policy instrument which provides a process that enables suitable prisoners with insulin dependent diabetes to self manage their condition by monitoring their blood sugar levels (BSL). This includes a process for the recording and return of all equipment.
• As a result of discussions with QPSU members, QCS commissioned a Workplace Health and Safety risk assessment which informed the development of a QCS procedure

As a result of the above factors the procedure (Attachment 1) has been developed to provide:

• for a safety and security assessment for the selection of appropriate prisoners to self manage.
• the establishment of a documented approval process;
• reconciliation and recording process to ensure that the single use retractable lancets are accounted for at all times; the development of a process for the management of prisoners who
   

• Queensland Corrective Services (QCS) has a procedure titled Preservation of Crime Scene and Evidence (the procedure) that provides a process for the effective preservation of a crime scene and evidence when an alleged offence has been committed or an incident has occurred.
• The Corrective Services Investigation Unit (CSIU) has undertaken a review of the procedure in accordance with the Coronial recommendation.

2. Issues

• A review of the procedure [Attachment 1] has been undertaken to incorporate the recommendations of the CSIU into the Custodial Operations standard operating procedure.
• The QCS Academy has updated their training tool [Attachment 2] based on the amended procedure and this will now be linked to the Custodial Operations Standard Operating procedure.
• The procedure amendments include: 
• Section 1(Process) states “It is important to maintain the security and integrity of a crime scene and preservation of evidence to ensure the success of any breach action taken under section 118 of the Corrective Services Act 2006 (CSA) or the success of any prosecution for an offence under the CSA, Queensland Criminal Code Act 1899, Drugs Misuse Act 1986 or any other relevant legislation”.
• An additional paragraph specifies the accountability and responsibility for the preservation of a crime scene must fall upon the duty Correctional Supervisor or nominated officer charged with the duty of preserving the scene.
• Section 2(Definitions) now clearly aligns the definition of a crime scene with the Police Powers and Responsibilities Act 2000 and includes:-.
  Primary crime scene:- is where a crime actually occurred.
  Secondary crime scene:- is in some way related to the crime but is not where the actual crime took place.
   
• Evidence:- the definition of evidence has been expanded to include clothing, DNA, documents, weapons or any other item located at a crime scene.
• Section 3 -(Duties of the First Officer Attending a Crime Scene) This section has been amended further defining the role of the first responding officer. Particularly in relation to isolating and containing the crime scene, to ensure that the scene and any evidence located within is preserved.
• Paragraph (c)- specifies the importance of the first responding officer keeping a record of any items removed or moved from crime scene including the reason for moving the person/item of evidence.
• Paragraph (g)- specifies the importance of the first responding officer establishing a “safe walk area”. This allows the direction of additional officers, if required through the crime scene and reduces any disturbance to the area.
• Paragraph (h)- specifies the responsibility of the first responding officer to maintain the security of the crime scene until arrival of an investigation officer (e.g. CSIU) or they are relived or re-tasked by a supervisor.
• Section 3.1-(Medical Emergency) This section outlines the responsibility of the first responding officer to apply first aid as required within a crime scene.
• Section 3.2- (Management of witnesses and suspects at the crime scene) This section has now been included to provide officers with advice on the management of suspects and witnesses at a crime scene.
• Section 3.3- (Handover to investigating officers) This section now includes the specific information that is required when briefing investigating officers on arrival at a crime scene.
• Section 3.4 (Documentation and records) This section outlines the information required in a running log of events. and is crucial to the investigating officers who attend a crime scene.
• Section 4 -(Disturbing a Crime Scene) this section has been added and specifies that in general nothing should be touched or moved at a crime scene. However exceptions are possible and may include:-
  - where evidence may be damaged or destroyed by weather;
  - Where it is necessary to tender assistance to persons or to ensure their safety;
  - To avoid damage or destruction of evidence by other persons;
  - During apprehension of an offender/s.
• Section 5-(Methods for securing and Maintaining a Crime Scene) This section now outlines effective methods for securing crime scenes.
• Section 9- (Handling of Specific Evidence) This section now includes a direction that Latex glove must be worn at all times when handling exhibits to avoid contamination.
• Section 9.3 -(Syringes) This section specifically outlines the process on the handling of a syringe for both safety and evidentiary purposes.
• Section 9.4-(Ropes and twine) The section “ends of rope must be isolated to prevent fraying” has been deleted on advice from CSIU. This has been replaced with “ the rope must not be altered in any way” in the processing of evidence.
• Section 9.5- (Firearms) This section now includes additional information on how best to preserve evidence through the application of additional barriers around the evidence.
• Section 10- (Fingerprints and other types of evidence) – This section now includes specific information on locating and managing DNA evidence.
   

The procedure has been amended to include:

• prior to handing privileged mail to a prisoner, a corrective services officer confirms the identity of the prisoner to whom they are giving the privileged mail (eg ensure the prisoner's full name matches the name that appears on the privileged mail);
• privileged mail which is addressed ambiguously (eg with only a surname) to be returned unopened to the sender;
• full details of any misdirected (eg privileged mail provided to the wrong prisoner) or damaged privileged mail recorded along with an explanation of the occurrence;
• a corrective services officer may hand unopened privileged mail to a prisoner and request that the prisoner remove any contents and shake out the contents (the officer must not handle or inspect the contents at this point). The officer may also request that the prisoner provide the empty envelope to the officer for inspection. If the officer reasonably suspects the mail contains something that may physically harm the person to whom it has been addressed or a prohibited thing or is not for privileged mail, refer section 4.4;
• if a corrective services officer reasonably suspects the mail contains something that may physically harm the person to whom it is addressed or a prohibited thing or is not privileged mail in accordance with CSA s 45, the officer must advise an authorised delegate (refer ~Instrument of Delegation of Chief Executive Powers - Corrective Services Act 2006). The authorised delegate must decide whether to conduct a search of the mail;
• under no circumstances should an authorised delegate (refer ~Instrument of Delegation of Chief Executive powers - Corrective Services Act 2006) read mail that is marked "privileged" (other than to establish that it is privileged mail in accordance with ~CSA s 45 (2) and (3)), unless express written permission has been received form the prisoner to whom the mail is addressed
• a new section 6 that provides for when a decision is made to return prisoner mail received to the sender - envelope/package addressed "Return to Sender" on the front with only a stamp (refer section 2.2 of this standard operating procedure) placed on the back of the envelope/package.

• provides for the collection and storage of information regarding hair colour; and
• provides a process for the purchase and application of hair dye.

Administrative Form - Sentence Calculation Checklist - Version 02

Administrative Form - IOMS Document Attachment Naming Conventions - Version 02

Approved Form 34a - Permit to Leave and Remain Out of Queensland Pending Interstate Transfer Upon Release (Board Ordered Parole)- Version 01

Administrative Form - Consent for Release of Health Information to Queensland Corrective Services for the Purpose of an Offender Interstate Transfer - Version 01

• section 2.2 to include point (c) for a prisoner to complete the new administrative form - Consent for Release of Health Information to Queensland Corrective Services for the Purpose of an Offender Interstate Transfer;
• section 2.2.1 was created to implement changes that application to Western Australia and South Australia will not be decided upon until Queensland has granted parole.  A Queensland address must first be approved for release to parole prior to the decision on transfer being finalised;
• section 2.3.2 was created and states:

  - the sentence management officer must create the Form 34a when submitting a Parole Board Application Report (PBAR) for an interstate address;

  - the sentence management officer is to liaise with the receiving interstate office to obtain reporting instructions if parole is approved;

  - the parole board president or secretary will sign the Form 34a if parole is granted to the interstate address;

  - the sentence management officer will explain the conditions of the travel permit and the parole order prior to the prisoner's release; and

  - the sentence management unit must advise the nearest district office of the prisoner's release to parole and interstate transfer.  The district office will assume accountability for the parolee until such time as the interstate parole order is registered.

Approved Form 34a - Permit to Leave and Remain Out of Queensland Pending Interstate Transfer Upon Release (Board Ordered Parole) was created to streamline the process of issuing the applicant the travel permit.  Form 34a is to be signed by the parole board or secretariat at the point the parole board grants parole and hence eradicates the need for time pressured administration on the day the prisoner is released to parole.

• 4 and 5 to clarify that all seven pages of the original notification are to be forwarded to the child protection offender register; and
• 4.1 to clarify that a copy of the notification is to be issued to the prisoner upon release or discharge.

• general manager to establish a process for prisoners to be provided a copy of case notes and case reports;
• may refuse release or censor information (censoring includes removing or redacting information) in a document to be released on the grounds of safety and security;
• an officer may contact the general manager and request that information is not provided to a prisoner; and
• prisoner refused or provided a censored document may still apply to the Right to Information Unit for release of the document.

• Section 1 Definitions, which provides three basic definitions to enable easier interpretation of the procedure;
• Section 3 to provide guidance for the documentation of release of information;
• Section 5 to outline the parameters for disclosure of other agencies for the purpose of collateral checks and managing compliance;
• Section 6 to clarify the section applies only to dangerous prisoner  sex offender act orders and should otherwise be consulted with Legal Services Branch;
•  Sections 7.1, 8 and 9 to provide examples relevant to the changes to the delegation under s341 of the Corrective Services Act 2006;
• Part D to provide guidance for Probation and Parole officers and managers in relation to information sharing with external agencies such as Queensland Police and Child Safety Services;
• Section 16 to include additional items that may be disclosed; and
• Section 17 to include reference to the Queensland Government Right to Information website.

Procedure - Canteen for Offenders - Version 03

Procedure - Offender Jewellery - Version 03

Procedure - Payments to Prisoners on Discharge - Version 03

Procedure - Prisoners Amenities Account - Version 02

Procedure - Prisoner Monies - Version 11

Procedure - Property of Offenders - Version 09

• in section 4 - Purchase limit: to add "If an offender is released prior to their repayment of the initial reception pack the outstanding balance should be costed to the Prisoner Amenities Account";
• in section 6 - Selling price: to outline the tobacco mark-up and link to the QCS Custodial Anti-Smoking Policy and Implementation Plan 2009-2011;
• in section 6: to add single cards, magazines and newspapers to the list of items that must be sold at the average cost price;
• in section 10 - Write-offs: to remove reference to procedure - Losses and Write-offs and insert a reference to sections 2.7 and 2.7.1 of the Financial Management Practice Manual; and
• in section 10: to clarify that any loss that exceeds the recognition threshold must be approved by the financial delegate and e-mailed to the Chief Finance Officer for recording.

Procedure - Offender Jewellery has been amended in section 5 - Reception: to add a link to the Offender Purchasing procedure.

Procedure - Payments to Prisoners on Discharge has been amended-

• in section 2 - Application for travel: to include a reference to the Instrument of Financial and Travel Delegations (Department of Community Safety);
• in section 3.2 - Insufficient funds: to include a reference to the Instrument of Financial and Travel Delegations (Department of Community Safety); and
• to update legislative references.

Procedure - Prisoner Amenities Account has been amended-

• in section 2 - Funds allocation: to remove the Manager, Financial Management, Finance & Administrative Services and replace with Executive Manager, QCS Management Financial Team, Budget and Finance;
• in section 4 - Use of prisoners' amenities funds: to remove all examples of exclusions and replace with "Prisoner's amenities funds are not to be used for staffing costs associated with activities resulting from the use of amenities funds";
• in section 6 - Purchases > $2,000.00: to rename the section to "Purchases > $5,000.00";
• in section 6: to remove Director, Finance and Administrative Services and replace with Executive Manager, QCS Management Financial Team, Budget and Finance;
• in section 7 - Expenditure: to include a reference to the Instrument of Financial and Travel Delegations (Department of Community Safety); and
• to update legislative references.

Procedure - Prisoner Monies has been amended-

• in section 1 - General: to not allow funds held in a prisoner's Arunta telephone system account to be counted towards the $1000.00 limit;
• in section 1: to add "Suitable controls should be set in place to ensure that the Arunta telephone system account does not exceed $300";
• in section 5 - Transfer of monies between facilities: to remove Director, Finance and Administration and replace with Director, Budget and Finance, Finance and Acquisition Services;
• to add a new section 6 - Transfer of monies between offender's;
• in section 10 - Unclaimed monies: to remove the requirement that all money that has been held in trust for a full twelve months prior to the 01 April last can be forwarded to the Public Trustee of Queensland and replace with a reference to the Public Trustee Act 1978, Part 8 - Unclaimed Monies;
• in section 11 - Bad debts: to remove reference to procedure - Losses and Write-offs and insert a reference to sections 2.7 and 2.7.1 of the Financial Management Practice Manual;
• in section 11: to remove the paragraph which outlined that all losses and write-offs must be recorded and entered on Quest; and
• to replace all references to the Criminal Offence Victims Act 1995 with the Victims of Crime Assistance Act 2009.

Procedure - Property of Offenders has been amended-

• to remove all references to Chief Executive or delegate or delegate and replace with Chief Executive or delegate; and
• to correct links to procedures which have had name changes.

Administrative Form - Application to Conduct Research - Version 05

Administrative Form - Prisoner Medication - Version 02

Administrative Form - Sentence Management Notification of Medical Appointment - Version 02

Administrative Form - Transfer Reconsideration Request - Version 05

Support Services

• administrative form - Acknowledgement Sheet - Version 02;
• administrative form - Application to Conduct Research - Version 05;
• administrative form - Prisoner Medication - Version 02;
• administrative form - Sentence Management Notification of Medical Appointment - Version 02; and
• administrative form - Transfer Reconsideration Request - Version 05.

Procedure - Child Safety - Version 06

Administrative Form - Report of a Reasonable Suspicion of Child Abuse and/or Neglect - Version 07

Procedure - Temporary Travel Interstate/Overseas - All Orders - Version 08

Procedure - Transfer Interstate/Overseas - Community Based Orders - Version 04

Procedure - Child Safety has been amended-

• to reflect that the Department of Child Safety is now part of the Department of Communities - Child Safety Services; and
• in section 4 - to confirm that notifications must now be faxed to the Child Safety Services Regional Intake Services during business hours and the Child Safety Services After Hours Service Centre must be called outside of business hours.

Administrative Form - Report of a Reasonable Suspicion of Child Abuse and/or Neglect has been amended to reflect that Child Safety is part of the Department of Communities - Child Safety Services.

Procedure - Temporary Travel Interstate/Overseas - All Orders has been amended-

• in section 3.1 - to confirm the correct delegates to approve interstate travel requests;
• in section 3.1 - to clarify that the Deputy Commissioner, Probation and Parole is required to approve travel dependant on offence type/s;
• in section 3.2 - a supervised travel completion summary is to be forwarded to the Queensland central contact upon completion of supervised travel in Queensland; and
• in section 3.3 - Commonwealth parolee applications to travel must follow the same process as Queensland parolees and the Federal Attorney General's Department must be consulted prior to issuing a travel permit to a Commonwealth parolee.

Procedure - Transfer Interstate/Overseas - Community Based Orders has been amended by adding the following administrative forms (all in-confidence)-

• administrative Form - Northern Territory - Interstate Transfer of Supervised Orders - Departmental Application Form - Version 01;
• administrative Form - Northern Territory - Interstate Transfer of Supervised Orders - Offender Application and Consent Form - Version 01;
• administrative Form - Victoria - Interstate Transfer of Orders Other than Parole - Application Form - Version 01;
• administrative Form - Victoria - Interstate Transfer - Community Based Sentences - Offender Consent Form - Version 01;
• administrative Form - Western Australia - Interstate Transfer of Community Based Sentences - Application for Transfer - Version 01; and
• administrative Form - Western Australia - Transfer of Court Order to Western Australia - Agreement to Comply - Version 01.

Administrative Form - Personal Appearances by Prisoner at Board Meetings - Version 01 (Revoked)

Procedure - Parole Boards Administration - Version 08

Appendix - Parole Boards' Secretariat - Operational Guidelines - Version 01

Appendix - Agenda Example - Version 02 (Revoked)

Appendix - Example - Resettlement Leave Program Letter - Version 01 (Revoked)

Administrative Form - Parole Boards' Secretariat - Correspondence and Privacy Checklist - Version 01

Administrative Form - Parole Boards' Secretariat - Warrant Checklist - Version 01

Appendix - Example - Cancellation of Suspension Order Letter - Version 03

Appendix - Example - Parole Release Letter - Version 04

Procedure - Submission to Parole Board by Person Registered with the Victims Register - Version 02

Form 51 - Leave to Appear or be Represented by an Agent before a Parole Board - Version 03

• to rename procedure from 'Prisoner and Agent Appearance before Parole Board' to 'Appearance before a Parole Board';
• to add that the procedure is owned by 'Offender Intervention Services';
• to add parole whenever board is mentioned throughout the procedure;
• to move all Parole Boards' Secretariat operational instructions to appendix - Parole Boards' Secretariat - Operational Guidelines;
• to add section 1 - Definitions, and, as a result, renumber the subsequent sections;
• to remove in section 2 - General: to remove a description of electronic link and that the parole board may allow a prisoner with special needs to appear personally before the board;
• to remove in section 2: reference to 'prisoner, their agent or a person' and replaced with person;
• to add section 4 - Appearance by electronic link of an offender in custody;
• to remove the former section 4.1 - High/low security facilities;
• to incorporate the former section 4.2 - Community Supervision and created section 5 - Appearance in person by offender on community supervision; and
• in section 5: to add that upon delivery of the letter to the offender a case note must be drafted on IOMS that outlines the time and date of delivery.

Administrative Form - Personal Appearances by Prisoners at Board Meetings - Version 01 has been revoked as this process is no longer in use.

Procedure - Parole Boards Administration has been amended-

• to change the category of the procedure from 'Offender Management' to 'Support Services';
• to change the application from 'Agency' to 'Parole Boards' Secretariat';
• to add that the procedure is owned by 'Offender Intervention Services';
• to reorder the entire procedure and place all sections under the new headings of 'File Management', 'Pre-Meeting Process', 'Meeting Process', 'Post Meeting Process' and 'Other';
• to add parole whenever board is mentioned throughout the procedure;
• to add section 1 - Definitions;
• to remove former section 3 - Cover sheet;
• to add section 4 - Preparation of material which outlines the process for preparing new applications for parole;
• to add section 8 - Application for parole from an offender on Her Majesty's Pleasure;
• to add section 12 - Rescinding a cancellation order issued by the parole boards;
• to add section 13 - Correspondence which outlines the approved checking process and that all correspondence must be finalised within 10 working days;
• to add section 14 - Deferral of matters requiring additional documentation;
• to add section 16.8 - Statement of Reasons;
• to add section 18 - Privileging; and
• to add section 19 - Parole and juvenile offenders transferring to adult corrective services.

Appendix - Parole Boards' Secretariat - Operational Guidelines has been developed to be a detailed guide regarding the day to day operations of the Secretariat.

The following appendices are no longer required and have been revoked-

• appendix - Agenda Example - Version 02; and
• appendix - Example - Resettlement Leave Program Letter - Version 01.

The following administration forms have been developed to formalise existing Secretariat processes in the Parole Boards Administration procedure-

• administrative Form - Parole Boards' Secretariat - Correspondence and Privacy Checklist; and
• administrative Form - Parole Boards' Secretariat - Warrant Checklist.

Appendix - Example - Cancellation of Suspension Order Letter has been amended-

• to rename appendix from 'Cancellation of Suspension Order Letter - Example' to 'Example - Cancellation of Suspension Order Letter'; and
• to update the content of the letter

Appendix - Example - Parole Release Letter has been amended to update the content of the letter.

Procedure - Submission to Parole Board by a Person Registered with the Victims Register has been amended-

• to add that the procedure is owned by 'Office of the Commissioner';
• to add section 1 - Definitions, and, as a result, renumber the subsequent sections;
• in section 4 - Advising eligible person that application for parole has been lodged: to remove the paragraph which outlines what occurs after sending the correspondence to an eligible person;
• in section 5 - Acknowledgement of submission from a registered person by the Parole Board: to remove that the secretary should write to the eligible person upon receiving their submission;
• in section 6 - Unsolicited correspondence from persons not registered with the Victims Register: to link this section to appendix - Parole Boards' Secretariat - Operational Guidelines; and
• in section 7 - Storage of submissions from a person registered with the Victims Register: to remove the first paragraph and incorporate it into the second as both paragraphs outline the same information.

Approved Form 51 - Leave to Appear or be Represented by an Agent before a Parole Board - Version 03 has been amended to add an Information Privacy Principle 2 notice.

Appendix - Example Email of Expression of Interest to Staff - Version 01

Administrative Form - Nomination of Staff Member to Fill Temporary Vacant Position - Version 01

• once every six months an email must be sent to all staff advising that they may submit an expression of interest for any position they are interested in relieving in;
• responsibilities for the human resources, custodial staff and relevant managers for the process are defined;
• inclusion of the Achievement Development and Planning process in the development and assessment of staff for temporary positions; and
• filling of vacancies is to be based on merit.

Appendix - Example Email of Expression of Interest to Staff and Administrative Form - Nomination of Staff Member to Fill Temporary Vacant Position have been created to assist the introduction of the process and provide consistent application of the process.

Procedure - Contravention - Version 08

Appendix - Suspension - Queensland Parole Order - Version 06

Form 36 - Order by Chief Executive for Amendment/Suspension of Parole Order (Revoked)

Form 36a Notice of Order for Amendment/Suspension of Parole Order (Revoked)

• section 6.4 by changing the title to "Update reports for board ordered parole" to clarify that update reports including requests to the board to instigate a show cause process do not apply to court ordered parole.  "Approve" has been replaced with "consider" in relation to the board receiving travel requests for board ordered parolees.
• section 8.2 Amendment Process was added to clarify the process of applying to the Parole Board for amendment of court ordered parole orders and board ordered parole orders.
• section 9.3 Suspension Process now requires that the delegate's decision must be noted on IOMS by way of a contact summary and the creation of a board matter in IOMS for attachment to relevant documents.
• section 13 Automatic Cancellation of Parole Order to include clarification of s209 of the Corrective Services Act 2006 and now lists the specific orders that are excluded under s209.

Procedure - Contravention - Probation and Parole has been amended to delete the requirement to seek the approval of the district manager/supervisor following the chief executive or delegate's suspension of parole.

Appendix - Suspension - Queensland Parole Order has been amended to include in-

• section 2 - if a decision is made to suspend a parole order during business hours, a case note must be entered confirming suspension and Regional Manager consultation.
• section 3 to complete a Parole Board report and forward to the relevant parole board within two working days.
• section 3 to create a board matter on IOMS and attach the relevant documents.

Form 36 - Order by Chief Executive for Amendment/Suspension of Parole Order has been revoked.  This information from this form is now included in the Parole Board report and incident report processes.

Form 36a - Notice of Order for Amendment/Suspension of Parole Order has been revoked.  The legislative requirement to notify the Board of amendment/suspension is now covered by the creation of a Board matter on IOMS.

• exclude Centrelink money owed to a prisoner prior to incarceration from the $500 trust account limit; and
• authorise that a General Manager may authorise the deduction of redress scheme money from an offenders R2 suspense account prior to the offenders discharge upon request of the offender based on an exceptional circumstance.

Appendix - Payment for Absent Employed Prisoners - Version 01

• section 5.2 to separate support allowance;
• section 5.3 which refers to an appendix which specifies when a support allowance is paid; and
• section 8 (d) which gives a more detailed example of the type of action the Multidisciplinary team may recommend in light of a report on an offender's behaviour.

Appendix - Payment for Absent Employed Prisoners was created to provide guidance in this area.

Administrative Form - Implementation Plan for Amendment/Approval of a Procedure with Custodial Operations Application - Version 01

Form 27 - Approval for Access to a Corrective Services Facility and Visit a Prisoner (Personal Visitor) - Version 06

Form 27a - Application to Visit - Professional, Official or Other Business Purposes - Version 05

Approved forms 27 and 27a have been amended to record information required by the Queensland Corrective Services Intelligence Group and the Queensland Police Service for the new electronic process for criminal history checks.

Appendix - Substance Testing - Response to Drug and Alcohol Use - Version 02

Administrative Form - Chain of Custody - Version 03

Urine Toxicology Service Request Form - Random Testing

Urine Toxicology Service Request Form - Targeted Testing

Administrative Form - Drug Test (Custodial) - Version 05

Appendix - Substance Testing - Response to Drug and Alcohol Use has been developed to ensure consistency of responses across all correctional centres and outlines breach responses to be applied to prisoners who-

• test positive to a drug test, fail to supply or refuse to comply with a drug test;
• are identified in possession of drugs or drug-related paraphernalia; and
• are identified as suppliers of drugs.

Administrative Form - Chain of Custody and the Urine Toxicology Service Request Forms have been amended to streamline the administrative requirements associated with the new instant testing process.

Administrative Form - Drug Test (Custodial) has replaced the previous version 04 of this form and Administrative form - Random Drug Test (Custodial).

Form 23 - Breach of Discipline - Version 03

Administrative Form - Deciding Officer Preamble - Version 01

Administrative Form - Review Officer Preamble - Version 01

Appendix - Major Breach Penalty Guidelines - Version 03

Appendix - Definitions for Breaches of Discipline - Version 04

• Section 1 of the procedure includes amendments that all acts or omissions must be dealt with separately and based on the circumstances of each individual occurrence.  Additionally, breach proceedings must also be fair, transparent, consistent and without bias with the dignity and rights of prisoners, including those with different beliefs, cultures and religions to be respected.  A a link to the DCS Code of Conduct has been incorporated;
• Section 4 outline that prisoners must be informed verbally by an officer and in the presence of a Correctional Supervisor within 24 hours of a matter being referred to the Commissioner of the Police Service and that an IOMS case note must be created;

• Section 5 amendments remove a requirement that a decision on the commencement of breach proceedings must be decided within 14 days and replace it with a breach hearing must make a decision within 14 days.  The example provided has been updated to state that a decision must be made within 14 days as per Corrective Services Act 2006, s. 116(2)(a).  Additionally, the General Manager must establish a process of monitoring the return of incidents for breach action from the Commissioner of the Police Service;

• Section 8 - commencing the breach process: to correct an error in the example which stated commencement of the breach hearing must occur within 14 days.  This has been changed to the deciding officer, within 14 days must hold a breach hearing and make a decision;

• Section 9 - documents to be given to prisoner: to state that the officer witnessing the serving of the Form 23 must sign both the prisoners copy and the original;

• Section 10 has been amended to remove that the officer who observed or became aware of a breach is the deciding officer.  Also to state that the officer delegated to hear and review breaches must sign the breach register on a daily basis and that if the register is empty they are endorsing there are no breaches.  Additionally, only Managers in corrective services facilities, and Operations Officers in Darling Downs, Lotus Glen and Numinbah Correctional Centres, may be deciding officers;

• Section 11 now highlight that seeking restitution caused by a prisoner to QCS property is a separate process with a link inserted to the QCS Prisoner Monies procedure that outlines the approved process;

• Section 12 provides that a review hearing must be held as soon as practicable.  The reviewing officer and deciding officer must be different (ie. if the deciding officer is subsequently acting in a more senior role). An example has been provided.  The General Manager of the facility must also develop a process to ensure an appropriate case note is entered onto IOMS upon breach proceedings not being continued; and

• Section 13 has added that the hearing of a major breach of discipline must be videotaped and placed on the electronic storage system.

Approved form 23 - Breach of Discipline has been amended to:

• remove 'date of offence' and 'time of offence' and replace with 'date of alleged breach' and 'time of alleged breach';;
• add sections to add incident number, breach number and electronic recording number;
• remove reference to a revoked administrative form; and
• add in part C and E the position of the officer.

Administrative forms - Deciding Officer Preamble  and Review Officer Preamble have been developed on the advice of the Breach Validation Workshop.

Appendix - Major Breach Penalty Guidelines (formerly Breach Penalty Guidelines) has been amended to:

• state that Managers (as deciding officers) are the deciding officers and officers who hole a more senior position (as reviewing officers) are not bound to the guidelines; and
• state that the guideline is for major breaches only and that minor breaches must only receive loss of privileges or separate confinement for 24 hours or less.

Appendix - Definitions for Breaches of Discipline has been amended to include a definition of deciding and reviewing officer.

•  reflect changes in the Code of Conduct;
• request further information in the personal details fields; and
• provide more information on the processing of the form.

Procedure - Admission- Version 11

Procedure - Assessment- Version 11

Appendix - Offender Risk Needs Inventory - Revised Completion Considerations - Version 04

Appendix - Education and Vocational Needs Assessment - Considerations - Version 05

Procedure - Planning- Version 07

Procedure - Assessment has been amended in:

• Section 2.9: the literacy and numeracy screening has been retitled and guidelines have been added for when further assessment is required.
• Section 3.5: the purpose of the IRNA - PPV has been updated and references to the ORNI-R have been removed.
• Section 3.6: removal of the requirement of ORNI-R administration for offenders under community supervision and removal of the reference (from former section 3.7) to resettlement leave of absence program for the purposes of parole board reports.
• Section 3.9 (formerly 3.10): removal of ORNI-R for offenders subject to interstate transfer.

Appendix - Offender Risk Needs Inventory - Revised Completion Considerations has been amended by removing references to ORNI-R for offenders under community supervision and updating the contact details for Offender Intervention Services staff.

Appendix - Education and Vocational Needs Assessment - Considerations has been amended to ensure consistency with the amended Assessment procedure.

Procedure - Planning has been amended in:

• Section 3.2: removal of the requirement of ORNI-R administration for offenders under community supervision.
• Section 5: replacing the ORNI-R with the IRNA-PPV to inform the Offender Management Plan for offenders under community supervision.

Procedure - Sentence Calculation- Version 01

Appendix - Information for Reception Officers - Version 01

Appendix - IOMS Document Attachment Naming Conventions - Version 01

Appendix - Urgent Court Result Required - Version 01

Appendix - Request for Sentencing Transcript - Version 01

Appendix - Sentence Calculation Checklist - Version 01

Appendix - Template Letter to Judicial Authorities (Sentence Calculation) - Version 01

• clearly detail the processes for staff to support quality sentence administration and basic sentence calculation rules to ensure that operational locations are following the same methodology.
• incorporate the processes from the revoked procedure - Court Imprisonment Orders - Seeking Clarification.

A number of new administrative forms and an appendix were created to support the sentence calculation processes.

Procedure - Temporary Travel Interstate/Overseas - All Orders- Version 07

Procedure - Transfer Interstate/Overseas - Community Based Orders- Version 03

Procedure - Transfer - Interstate Transfer of Parole- Version 03

Appendix - Transfer of Parole Order into Queensland - Version 01

Appendix - Transfer of Parole Order Out of Queensland - Version 01

Appendix - Queensland Parole Unsupervised Travel Permit Process - Version 01

Appendix - Queensland Parole Supervised Travel Permit Process - Version 01

• A Regional Manager has the delegation to approve application for supervised and unsupervised interstate travel permits for Court Ordered Parole and Board Ordered Parole for periods up to and including seven days.
• the Queensland Parole Board is the delegate to consider applications for overseas travel for all Queensland parole orders.  A recommendation should be made to the board by way of board report regardless of recommendation from the District Office.
• Process maps were created to better describe the process of application and approval for supervised travel permits and unsupervised travel permits.

Procedure - Transfer Interstate/Overseas - Community based orders was amended to include the relevant links to the Northern Territory and Victorian transfer guidelines.

Procedure - Transfer - Interstate Transfer of Parole was amended to provide clarification that:

• Section 2 states that all negotiation and liaison is to occur between the Queensland central contact person and the interstate central contact person, except when an application is approved and reporting arrangements are to be agreed.  Applicants and their associates including the sponsor and or family members are not to be referred to the Queensland central contact person.
• Section 2.2g) states the Deputy Commissioner is to approve requests to transfer out of Queensland.
• The central contacts phone lis was removed from the appendices list.
• Process maps were created to better describe the process of application and approval of transfers in and out of Queensland.

Appendix - Items Allowed for Sale to Offenders - Version 05

• to provide that a general manager and assistant general manager may consider and authorise a prisoner to have on their possession jewellery non-approved jewellery;
• to provide that a general manager and assistant general manager may approve an organisation (eg. Chaplains) to supply a religious or cultural items for provision to prisoner free of charge;
• in section 3 to outline that a decision to approve an item of jewellery remains in effect upon transfer to another corrective services facility;
• in section 5 to separate into two sections which better clarify the processes for an offender consenting to the removal of unauthorised jewellery (section 5) and an offender refusing to remove unauthorised jewellery (section 6);
• the current procedure reads that breaching an offender is the only action that may be taken after an offender refuses a direction to remove unauthorised jewellery.   Section 6 now provides an additional strategy that may be implemented as an alternative or in addition to breach action to provide for ongoing safety and security; and
• reference to privileges that may be restricted has been removed as this is already provided for in the relevant hyper links.

Administrative Form - Statistical Information - Community Supervision - Version 04

Administrative Form - Initial Risk Needs Assessment - Probation & Parole - Version 02

Administrative Form - Suitability Report - Community Service - Version 04

Administrative Form - Planning Needs Assessment - Custodial Interview Template - Version 02

Administrative Form - Personal Agreement - Version 02

Procedure - Treatment of Injured Animals has been amended to:

• comply with Queensland Government publication standards in relation to legislation citations; 

• change all references to the Environmental Protection Agency (EPA) and replace with Department of Environment and Resource Management (DERM); and

• replace the website address to contact the EPA and replace with the DERM contact us page.

Appendix - Offender Privacy Statement - Version 01

Administrative Form - Authority to Collect Information from a Third Party and for Third Party to Release Information to Queensland Corrective Services - Version 01

Procedure - Child Protection Reportable Offenders - Version 08

Procedure - Offender Marriages - Version 03

Procedure - Induction has been amended to:

• comply with the Information Privacy Act 2009 and Right to Information Act 2009 and now includes the provision of the Appendix -  Offender Privacy Statement; 

•  the Appendix - Offender Privacy Statement is a pdf file to restrict unapproved editing; and

•  to include in Section 9.2 Offenders released from custody to Court Ordered Parole, the provision of the Court Ordered Parole Order Information sheet. The amendments also clarify the requirements for Probation and Parole Officers when meeting with prisoners due to be released to Court Ordered Parole.

Administrative form - Authority to Disclose, Release and Exchange Information has been replaced by two separate documents:

• Appendix -  Offender Privacy Statement; and
• Administrative Form - Authority to Collect Information from a Third Party and for Third Party to Release Information to Queensland Corrective Services.

Procedure - Child Protection Reportable Offenders was amended in response to changes imposed by the Queensland Police Child Protection Offenders Register Unit. The changes include:

• Both offender and the serving officer must sign each page of the notification;
• If the offender refuses to signe the acknowledgment then this must be noted on the form; and
• An oath of service must be completed by the serving officer and signed by a Justice of the Peace/Commissioner for declarations of a lawyer.

Procedure - Offender Marriages was amended to:

• remove reference for offenders to be eligible for consideration to marry three months prior to his/her eligibility for parole consideration;
• indicate expenses for lodging the application to marry will be the responsibility of the offender;
• include that a general manager may consider any other matters relevant in their decision to grant approval to marry; and
• include that all persons attending the marriage ceremony will require prior access approval by the general manager.

Administrative Form - Leave of Absence Sponsor Assessment - Version 08

Administrative Form - Onsite Community Service Signature Card - Version 03

Administrative Form - Chain of Custody - Version 02

Administrative Form - Drug Test (Probation and Parole) - Version 10

Administrative Form - Application for Temporary Interstate/Overseas Travel - Version 02

Annexure A4 - Interstate Transfer of Parole Orders - Offender Application and Consent Form

Annexure B4 - Parolee Interstate Travel Permits - Offender Application and Consent Form

Administrative Form - Employment Suspension/Termination Advice - Version 01

Administrative Form - Employment Suspension - Termination Report - Version 01

Administrative Form - Offender Employment Information - Version 01

Administrative Form - Offender Employment Transfer Application - Version 01

Appendix - Duty Statement (Example) - Version 01

Appendix - Incentive Payment Streams and Rates - Version 04

Appendix - Offender Standard Job Description - Version 01

• to rename the procedure from Remuneration to Employment of Offenders;
• to include four streams of employment with differing base rates;
• to expand the unemployment allowance to include a support allowance;
• to rename the amenities allowance as a hygiene allowance;
• to outline an employment process which ensures an employment placement is in harmony with the Offender Management Plan and is in accordance with the centres Employment Profile;
• to outline the role of a multidisciplinary team which determines the appropriate action following a report on compliance or non compliance with the OMP;
• to include a standard list of jobs which will be consistent throughout the State;
• to include the approved rates for all jobs and allowances;
• to mandate that each Centre develop and have approved an employment profile which sets out the number of positions available and the level of incentive payment; and
• to direct that employment profiles cannot be permanently altered without the approval of the chief executive or delegate.

Appendix - Incentive Payment Streams and Rates has been amended-

• to rename the appendix from Remuneration Rates to Incentive Payment Streams and Rates; and
• to incorporate the amendments outlined in procedure - Employment of Offenders - Version 02.

The following administrative forms and appendices have been developed in conjunction with procedure - Employment of Offenders - Version 02-

• Administrative Form - Employment Suspension/Termination Advice - Version 01;
• Administrative Form - Employment Suspension - Termination Report - Version 01;
• Administrative Form - Offender Employment Information - Version 01;
• Administrative Form - Offender Employment Transfer Application - Version 01;
• Appendix - Duty Statement (Example) - Version 01;
• Appendix - Offender Standard Job Description - Version 01.

Administrative Form - Corrective Services Dog Ownership Application - Version 03

Administrative Form - Dog Donation Agreement - Version 03

Administrative Form - Dog Fostering Agreement - Version 03

Administrative Form - Dog Purchase Agreement - Version 04

• Administrative Form - Checklist for Selection of Dog - Version 03;
• Administrative Form - Corrective Services Dog Ownership Application - Version 03;
• Administrative Form - Dog Donation Agreement - Version 03;
• Administrative Form - Dog Fostering Agreement - Version 03; and
• Administrative Form - Dog Purchase Agreement - Version 04.

Form 2 - Application by prisoner to have child accommodated in a corrective services facility - Version 02

Form 3 - Notice to intent to marry - Version 02

Form 4 - Application to change name - Version 03

Form 18 - Interstate leave permit - Version 02

Form 27 - Approval for access to a Corrective Services facility and visit a prisoner (personal visitor) - Version 05

Form 27(a) - Application to visit - professional, official or other business purposes - Version 04

Form 28 - Application by prisoner for exceptional circumstances parole order - Version 02

Form 29 - Application by prisoner for parole order - Version 03

Form 43 - Application by prisoner for review of Regional Parole Board refusal - Version 02

Form 48 - Authorisation of volunteer - Version 02

Form 49 - Application to Register with the Queensland Corrective Services Victims Register - Version 03

• Form 2 - Application by prisoner to have child accommodated in a corrective services facility - Version 02;
• Form 3 - Notice to intent to marry - Version 02;
• Form 4 - Application to change name - Version 03;
• Form 18 - Interstate leave permit - Version 02;
• Form 27 - Approval for access to a Corrective Services facility and visit a prisoner (personal visitor) - Version 05;
• Form 27(a) - Application to visit - professional, official or other business purposes - Version 04;
• Form 28 - Application by prisoner for exceptional circumstances parole order - Version 02;
• Form 29 - Application by prisoner for parole order - Version 03;
• Form 43 - Application by prisoner for review of Regional Parole Board refusal - Version 02;
• Form 48 - Authorisation of volunteer - Version 02; and
• Form 49 - Application to Register with the Queensland Corrective Services Victims Register - Version 03.

Administrative Form - Offer Acknowledgement - Version 02

Administrative Form - Offer Acknowledgement (Extension) - Version 02

• Administrative Form - Bank Time Sheet - Version 02;
• Administrative Form - Offer Acknowledgement - Version 02; and
• Administrative Form - Offer Acknowledgement (Extension) - Version 02.

Procedure - Maximum Security Order - Version 04

Administrative Form - Intensive Management Plan - Version 03

Appendix - Intensive Management Plan Considerations - Version 01

• to change the name of the procedure from Intensive Management to Intensive Management Plans;
• the purpose and process of the Intensive Management procedure has been revised to provide more specific examples of when an IMP may be required;
• that development of an IMP now includes the engagement of the prisoner to contribute to the development of the prisoner goals, where appropriate;
• a section has been added in relation to the development of an IMP for offenders with specific needs;
• the format of the IMP has been revised to ensure that it may be used for several purposes (eg. a prisoner re-integrating from the MSU);
• completion guidelines have been developed as a procedural appendix to support field staff in the development and implementation of the IMP;
• information relating to the completion of the IMP format has been removed and where relevant added to the IMP completion guidelines; and
• the review period for an IMP has been decreased from six (6) months to three (3) months to ensure a more timely review of prisoners subject to an IMP is conducted.

Procedure - Maximum Security Order has been amended-

• reference to MSU Re-integration Plan has been replaced with the terminology Intensive Management Plan; and
• a prisoner being re-integrated from the MSU and subject to an IMP will be reviewed in relation to his progress on the IMP at a maximum of a three (3) monthly duration by the Deputy Commissioner, Custodial Operations in consultation with the Offender Progression Review Committee (OPRC).

Administrative Form - IOMS Change Request - Version 05

Administrative Form - IOMS Defect Notification - Version 03

Administrative Form - Request for Data - Research Applicant - Version 02

• Administrative Form - Application to Conduct Research - Version 03;
• Administrative Form - IOMS Change Request - Version 05;
• Administrative Form - IOMS Defect Notification - Version 03; and
• Administrative Form - Request for Data - Research Applicant - Version 02.

Administrative Form - Commencement Advice - Version 04

Administrative Form - Confidential Information - Version 02

Administrative Form - Employee Banking Details - Version 02

Administrative Form - Equal Employment Opportunity (EEO) Census - Version 02

Administrative Form - Hazard Report - Version 03

Administrative Form - Identification Cards for Staff and Approved Visitors - Version 07

Administrative Form - Kilometric Claim - Version 03

Administrative Form - Leave Application - Version 03

Administrative Form - Locality Allowance Claim - Version 02

Administrative Form - Medical Disclosure - Version 04

Administrative Form - Motor Vehicle Log Book - Version 03

Administrative Form - On Call Allowance Claim - Version 02

Administrative Form - Other Employment Request - Version 04

Administrative Form - Purchased Leave Agreement - Version 03

Administrative Form - Reasonable Adjustment Agreement - Version 03

Administrative Form - Recognition of Previous Employment Questionnaire - Version 04

Administrative Form - Rehabilitation and Return to Work Plan - Version 05

Administrative Form - Workplace Health and Safety Review - Custodial - Version 04

Administrative Form - Workplace Health and Safety Review - Probation and Parole - Version 03

Administrative Form - Workplace Injury/Illness Report - Version 06

Appendix - Equal Employment Opportunity (EEO) Census Form Information - Version 02

Appendix - Part Time Employment Agreement - Version 02

Support Services

• Administrative Form - Change to Employee Personal Details - Version 03;
• Administrative Form - Commencement Advice - Version 04;
• Administrative Form - Confidential Information - Version 02;
• Administrative Form - Employee Banking Details - Version 02;
• Administrative Form - Equal Employment Opportunity (EEO) Census - Version 02;
• Administrative Form - Hazard Report - Version 03;
• Administrative Form - Identification Cards for Staff and Approved Visitors - Version 07;
• Administrative Form - Kilometric Claim - Version 03;
• Administrative Form - Leave Application - Version 03;
• Administrative Form - Locality Allowance Claim - Version 02;
• Administrative Form - Medical Disclosure - Version 04;
• Administrative Form - Motor Vehicle Log Book - Version 03;
• Administrative Form - On Call Allowance Claim - Version 02;
• Administrative Form - Other Employment Request - Version 04;
• Administrative Form - Purchased Leave Agreement - Version 03;
• Administrative Form - Reasonable Adjustment Agreement - Version 03;
• Administrative Form - Recognition of Previous Employment Questionnaire - Version 04;
• Administrative Form - Rehabilitation and Return to Work Plan - Version 05;
• Administrative Form - Workplace Health and Safety Review - Custodial - Version 04;
• Administrative Form - Workplace Health and Safety Review - Probation and Parole - Version 03;
• Administrative Form - Workplace Injury/Illness Report - Version 06;
• Appendix - Equal Employment Opportunity (EEO) Census Form Information - Version 02; and
• Appendix - Part Time Employment Agreement - Version 02.

Appendix - Prisoner Information Booklet - Version 09

Offender Management

• to add in section 7 - Investigation of Event/Incident: that all participants in a critical incident are to undertake interview with CSIU officers prior to being involved in CISD or Incident Debriefing with the exception where the interviews can not be undertaken within a reasonable timeframe;
• to add in section 9 - Incident Debrief: that where CSIU have been called to the scene of an incident that the Incident Debrief is not to occur until CSIU officers have interviewed all participants; and
• to add in section 10.1 - Critical Incident Stress Debrief: that where CSIU have been called to the scene of an incident that the Incident Debrief is not to occur until CSIU officers have interviewed all participants.

Appendix - Prisoner Information Booklet has been amended-

• to add a new section 1.6 - Privacy: this section outlines that the Department of Community Safety holds and collects personal information about offenders and that the department may disclose personal information about offenders to certain bodies; and
• to add appendix A at the end of the booklet which is the offender privacy statement.

Administrative Form - Memorandum - Request for Amendment - Version 02

Safety and Security

Support Services

• Procedure - Relevant Persons - Version 03.

Administrative Form - Memorandum - Request for Amendment has been amended-

• to rename from appendix - Memo - Request for Amendment to administrative form - Memorandum - Request for Amendment;
• to add link to lead agency procedure;
• to add line and state that everything above the line should be removed when using this memorandum;
• to clarify two sentences;
• to outline that the Executive Director, Operational Support Services has been delegated powers of the chief executive to approve administrative forms and appendices; and
• to add a please delete section in the endorsement section.

Administrative Form - Application for Early Discharge - Version 02

Administrative Form - Application for Enrolment onto the Prisoner Telephone System - Version 03

Administrative Form - Application for Inter-Facility/Youth Detention Centre Prisoner Contact - Version 03

Administrative Form - Application for Leave of Absence - Version 04

Administrative Form - Application for Use of Prisoner Labour for Community Benefit - Version 02

Administrative Form - Application to Amend PTS Auto Dial List - Version 03

Administrative Form - Application to Become a Community Service Project - Version 05

Administrative Form - Assessment for Accommodation of a Child in a Corrective Services Facility - Version 02

Administrative Form - Consent for Interview - Version 03

Administrative Form - Offender Telephone System Access Request (Legal Practitioner) - Version 03

Administrative Form - Options for Placement of a Child - Internal Carer - Version 07

Administrative Form - Options for Placement of a Child - External Carer - Version 07

Administrative Form - Proposal to Establish a Work Camp Site - Version 02

Administrative Form - Request to Interview an Offender/Photograph a Facility - Version 05

• Administrative Form - Application for a Family Video-Conference - Version 02;
• Administrative Form - Application for Early Discharge - Version 02;
• Administrative Form - Application for Enrolment onto the Prisoner Telephone System - Version 03;
• Administrative Form - Application for Inter-Facility/Youth Detention Centre Prisoner Contact - Version 03;
• Administrative Form - Application for Leave of Absence - Version 04;
• Administrative Form - Application for Use of Prisoner Labour for Community Benefit - Version 02;
• Administrative Form - Application to Amend PTS Auto Dial List - Version 03;
• Administrative Form - Application to Become a Community Service Project - Version 05;
• Administrative Form - Assessment for Accommodation of a Child in a Corrective Services Facility - Version 02;
• Administrative Form - Consent for Interview - Version 03;
• Administrative Form - Offender Telephone System Access Request (Legal Practitioner) - Version 03;
• Administrative Form - Options for Placement of a Child - Internal Carer - Version 07;
• Administrative Form - Options for Placement of a Child - External Carer - Version 07;
• Administrative Form - Proposal to Establish a Work Camp Site - Version 02; and
• Administrative Form - Request to Interview an Offender/Photograph a Facility - Version 05.

• to remove all references to IMB and to replace Information Management Branch with Information Communication Systems; and
• to remove telephone number 07 3238 3949 and replace with 07 3405 6265.

• removal of all references to Facilities Coordinator and replaced with either Academy Reception or Reception;
• where reference is made to the consumption of alcohol which is not permitted on the premises, the words not permitted are now in bold;
• replacement of capitals H and B on hours of business and addition of Monday to Friday;
• rephrasing of the relating to car parking and capitals removed on the term Correctional Centre;
• additional information pertaining to the likelihood of snakes and other wildlife being seen around the grounds was included; and
• the creation of a separate dot point for information regarding list of participants being provided to Reception each day of a course was included.

Procedure - Procedure Development and Approval Process - Version 04

Administrative Form - Notice of Approved Form - Version 01

Administrative Form - Procedure Development Checklist - Version 03

Appendix - Administrative Form Template - Version 07

Appendix - Appendix Template - Version 08

Appendix - Memo - Request for Amendment - Version 01

Appendix - Procedure Formatting - Version 05

Appendix - Procedure Template - Version 03

Revoked

Administrative Form - Policy Request - Version 04

Appendix - Accountability Standard Template - Version 01

Appendix - Policy Development Flowchart - Version 03

• to add in section 3 - Decision: a link to the Instrument of Delegation of Chief Executive Powers - Corrective Services Act 2006; and
• to add a new section 5 - Change of name of an offender when discharged.

Procedure - Procedure Development and Approval Process has been amended-

• to rename the procedure from 'Policy Instruments and Accountability Standards' to 'Procedure Development and Approval Process';
• to split the procedure into two sections: Development of procedures and Approval process;
• to add section 1 - Definitions;
• in section 2 - Responsibility: to add that each directorate is responsible for developing procedures and consulting with the relevant directorates, branches or units;
• in section 3 - Development/amendment process for procedures: to add that a procedure should be readable within two minutes, that procedures must be classified according to the Corrective Services Act 2006, Right to Information Act 2009 and the Queensland Government Information Security Classification Framework, and that a procedure should not be published on the internet if publication might pose a risk to the security or good order of a corrective services facility or if publication would be contrary to public interest;
• to add section 4 - Consultation process: which outlines that during the development of any new or amended procedure all relevant business areas must be consulted and the Executive Director, Operational Support Services may return any procedure if relevant business area/s have not been sufficiently consulted;
• to add section 5 - Procedures, administrative forms and appendices: to outline that it is the responsibility of the initiating directorate that develops or amends a procedure to seek endorsement.  This section outlines the process that all procedure development and approval process will undertake;
• to add section 6 - Amendment of appendices, approved forms and administrative forms: which outlines the process of seeking amendment of appendices, approved forms and administrative forms;
• to add section 7 - Revocation of procedures: which outlines the process to revoke procedures and other documents; and
• to remove the former sections 3, 4, 4.1, 5, 5.1, 6, 7, 7.1, 8 and 9 from the procedure.

Administrative Form - Notice of Approved Form has been developed to ensure a consistent method of gazetting amended or revoking approved forms.

Administrative Form - Procedure Development Checklist has been amended-

• to state that this checklist must be completed prior to the approval process starting for all procedures;
• to outline that administrative forms do not require the statement "A printed or saved copy of this document is not the official version";
• to add the Queensland Government Information Security Classification Framework when determining availability; and
• to outline that the initiating area must consult with relevant business units and have their endorsement.

Appendix - Administrative Form Template has been amended to ensure that reference to the lead agency procedure is included in all administrative forms.

Appendix - Appendix Template has been amended to ensure that reference to the lead agency procedure is included in all appendices.

Appendix - Memo - Request for Amendment has been developed to ensure a consistent method to request amendments to administrative forms, approved forms and appendices.

Appendix - Procedure Formatting has been amended-

• to add that for a local procedure the title of the procedure should be in bold, not the centre name;
• to add that when referencing legislation that only the name of the act should be in italics, not the sections; and
• to add a new section called ownership which specifies which Directorate is responsible for the procedure.

Appendix - Procedure Template has been amended to add a new section in the procedure called ownership.

Revoked

Administrative Form - Policy Request - Version 04 is redundant as a result of the new procedures approval process and has been revoked.

Appendix - Accountability Standard Template - Version 01 is redundant as Queensland Corrective Services incorporated all operational accountability standards into procedures on 1 January 2009.

Appendix - Policy Development Flowchart - Version 03 is redundant as the process outlined is no longer current.

Procedure - Property of Offenders - Version 08

Procedure - Property of Offenders has been amended-

• to replace all references of Director-General to Chief Executive or delegate; and
• in section 3.5 - Possession of personal property: to remove details about what an offender is permitted to have in their possession and replace it with a reference to the new offender jewellery procedure.

Administrative Form - Business Case - Version 01

Administrative Form - Project Execution Plan - Version 01

Administrative Form - Project Initiation Proposal - Short Form - Version 01

Administrative Form - Project Initiation Proposal - Version 01

• Administrative Form - Business Case - Version 01
• Administrative Form - Project Execution Plan - Version 01
• Administrative Form - Project Initiation Proposal - Short Form - Version 01
• Administrative Form - Project Initiation Proposal - Version 01

Procedure - Community Service Projects - Version 08

Administrative Form - Chemical Risk Assessment - Version 01

Administrative Form - Hazardous Substances/Dangerous Goods/Chemical Register - Version 01

Administrative Form - Safety Analysis Worksheet - Version 01

Appendix - Guidelines for Graffiti Removal Projects - Version 01

Appendix - Vehicle and Graffiti Removal Project Trailer Process - Version 01

Procedure - Exit - Version 07

Appendix - Completion - Fine Option Orders - Version 02

• in section 5.3 - Health Services: to replace 'child health nurse' with 'Community Child, Youth and Family Nurses'; and
• to add section 5.4 - Expression of milk: this section outlines the role and responsibilities that Queensland Health, Queensland Corrective Services and the female offender have in relation to the expression of milk.

Procedure - Community Service Projects has been amended

• to add correct legislative references; and
• to add new section 5 - Graffiti removal projects.

The following appendices and administrative forms have been developed in conjunction with procedure - Community Service Projects - Version 08-

• Administrative Form - Chemical Risk Assessment - Version 01
• Administrative Form - Hazardous Substances/Dangerous Goods/Chemical Register - Version 01
• Administrative Form - Safety Analysis Worksheet - Version 01
• Appendix - Guidelines for Graffiti Removal Projects - Version 01
• Appendix - Vehicle and Graffiti Removal Project Trailer Process - Version 01

Procedure - Exit has been amended-

• to add in section 4.1 - Discharge from custody to court ordered parole: that sentence management staff are responsible for e-mailing the relevant Probation and Parole District Manager on the day before or the morning of release;
• to add in section 4.1: that the Probation and Parole Officer visiting the facility must provide a copy of the Court Ordered Parole Order Information sheet during induction;
• to add in section 4.1: that a full induction is expected by the District Office once the offender is released;
• to add in section 8.1 - Completion Summary: what should be included in a completion summary;
• to add section 8.2 - Completion - the death of an offender;
• to add in section 8.3 - Expiry of community service: that community service orders expire normally within 12 months or as specified by the court;
• to add in section 8.3: that if the offender has contravened his/her order standard contravention action is to be followed;
• to add section 8.4 - Expiry of Court Ordered/SPER Fine Option Orders; and
• to add section 8.5 - Offender subject to child protection offender registry.

Appendix - Completion - Fine Option Orders has been amended-

• to replace the use of codes in the completion of Fine Option Orders with completion categories;
• to remove section (c) - Remote Communities and Offenders; and
• to remove section (e) - Interstate Orders supervised in Queensland.

Appendix - Interstate Leave of Absence - Notification Letters - Version 02

Procedure - Risk Management - Version 05

Procedure - Telephone and video-conference calls for offenders - Version 07

Procedure - Transfer of Offenders - Version 11

Procedure - Use of Force - Version 03

Safety and Security

• in sections 1 and 5 to clarify that offenders listed under section 82(1) of the Corrective Services Act 2006 can not be granted leave of absence unless for compassionate or health purposes; and
• in section 5 - Compassionate and health leave of absence: to clarify that offenders released on leave of absence as defined under section 82 of the Corrective Services Act 2006 must be escorted during the leave of absence.

Appendix - Interstate Leave of Absence - Notification Letters has been amended-

• to replace 'Queensland Corrective Services Act 2006' with 'Corrective Services Act 2006 (Queensland)'; and
• to add Kelvin Anderson, Commissioner in the signature block.

Procedure - Risk Management has been amended-

• to comply with Department of Community Safety risk management framework;
• to update legislation references in response to the implementation of the Financial Accountability Act 2009;
• in section 2 - Commitment: to highlight that the agency is committed to using risk management as a tool to support organisational performance, defensible decision-making and to support accountability; and
• to add section 5 - Co-ordination: which states that co-ordination and monitoring of risks at the departmental level is undertaken by the Audit and Risk Management Working Group.

Procedure - Telephone and video-conference calls for offenders has been amended to remove in section 3 - Telephone calls: "... an offender has been subject to transfer that is not of a voluntary nature and due to the offender's emotional state it is considered appropriate ..." and replace with "... an offender has been subject to an involuntary transfer and it is considered appropriate... ".

Procedure - Transfer of Offenders has been amended to add in section 2.8 - Medication and medical records: that Queensland Health is responsible for offender medical records and files as per procedure - Offender File Management - Version 06 (in-confidence).

Procedure - Use of Force has been amended-

• to replace the title of 'Director, E&S Branch' with 'General Manager, Escort and Security Branch';
• to add links to new appendices - Escort Staffing, Weapons and Restraint Matrix (Location) and (Method QCS) (in-confidence);
• to add new section 10 - Use of Restraints: which outlines the use of handcuffs, body belts and leg irons; and
• to replace in section 12.2 - Lethal force: that the Deputy Commissioner, Custodial Operations must be notified immediately of any use of lethal force or discharge of firearm rather than the Director-General.

Appendix - Example Level 2 Redress Scheme Letter - Version 01

• in section 3.1 - Managing deposit of funds: to clarify that amounts equal to, or less than, $500 that have been identified can be deposited;
• in section 3.1: to clarify that amounts equal to, or less than, $500 but are unidentified will be held in suspense;
• to alter section 3.3 - Deposits of payments under the Redress Scheme to deal with level one Redress payments, and that the general manager must approve all deductions from the suspense account;
• to add section 3.4 - Deposits of level two payments under the Redress Scheme;
• to include in section 3.4: the newly developed appendix - Example Level 2 Redress Scheme Letter - Version 01; and
• in section 4 - Withdrawals: to replace 'Director-General' with 'chief executive or delegate'.

Appendix - Approved Standards for Correctional Practices Competency Assessment Topics - Version 03

Appendix - Custodial Accreditation Requirements - Version 02

Appendix - Custodial Officer Transitional Requirements - Version 02

Appendix - Estimated Training Hours Required for Reaccreditation of Correctional Practices Competency and Assessment Topics - Version 01

Appendix - Frequency of Correctional Practices Competency Assessment Reaccreditation - Version 02

Appendix - Probation and Parole Accreditation Requirements - Version 02

Procedure - Charges, Convictions and Other Outcomes of Offences of an Employee - Version 03

Procedure - Contravention - Probation and Parole - Version 07

Appendix - Contravention - Commonwealth Order - Version 02

Procedure - Discrimination/Harassment - Version 02

Procedure - Drug and Alcohol Dependency in the Workplace - Version 01

Procedure - Employee Expenses and Allowances - Version 02

Procedure - Employee Initiated Transfer at Level - Version 03

Administrative Form - Request to Transfer - Version 02

Procedure - Employer Initiated Transfer at Level - Version 03

Procedure - Ill/Injured Employees - Version 07

Procedure - Job Descriptions - Version 02

Procedure - Long Service Leave - Version 03

Procedure - Purchase Leave - Version 02

Administrative Form - Purchased Leave Agreement - Version 02

Procedure - Probation for Newly Appointed Public Sector Employees - Version 04

Procedure - Recognition of Previous Service and Employment - Version 03

Administrative Form - Recognition of Previous Employment Questionnaire - Version 03

Appendix - Guideline for Recognition of Previous Employment for Salary Purposes - Version 02

Procedure - Resignation - Version 04

Procedure - Workplace Bullying - Version 01

Administrative Form - Assessment of Requirement for Telecommuting Arrangement - Version 01

Administrative Form - Other Employment Request - Version 03

Administrative Form - Selection Report - Version 01

Administrative Form - Telecommuting Agreement - Version 01

Administrative Form - Telecommuting Application - Version 01

Administrative Form - Telecommuting Cost/Benefit Assessment - Interim Checklist - Version 01

Administrative Form - Telecommuting Performance Indicators and Evaluation Technique Options - Version 01

Administrative Form - Telecommuting Work and Communication Management Strategy - Version 01

Administrative Form - Telecommuting Workplace Health and Safety Checklist Report - Version 01

Support Services

• Procedure - Accreditation, Registration and Qualifications - Version 04;
• Appendix - Approved Standards for Correctional Practices Competency Assessment Topics - Version 03;
• Appendix - Custodial Accreditation Requirements - Version 02;
• Appendix - Custodial Officer Transitional Requirements - Version 02;
• Appendix - Estimated Training Hours Required for Reaccreditation of Correctional Practices Competency and Assessment Topics - Version 01;
• Appendix - Frequency of Correctional Practices Competency Assessment Reaccreditation - Version 02;
• Appendix - Probation and Parole Accreditation Requirements - Version 02;
• Procedure - Charges, Convictions and Other Outcomes of Offences of an Employee - Version 03;
• Procedure - Contravention - Probation and Parole - Version 07;
• Appendix - Contravention - Commonwealth Order - Version 02;
• Procedure - Discrimination/Harassment - Version 02;
• Procedure - Drug and Alcohol Dependency in the Workplace - Version 01;
• Procedure - Employee Expenses and Allowances - Version 02;
• Procedure - Employee Initiated Transfer at Level - Version 03;
• Administrative Form - Request to Transfer - Version 02;
• Procedure - Employer Initiated Transfer at Level - Version 03;
• Procedure - Ill/Injured Employees - Version 07;
• Procedure - Job Descriptions - Version 02;
• Procedure - Long Service Leave - Version 03;
• Procedure - Purchase Leave - Version 02;
• Administrative Form - Purchased Leave Agreement - Version 02
• Procedure - Probation for Newly Appointed Public Sector Employees ;- Version 04;
• Procedure - Recognition of Previous Service and Employment - Version 03;
• Administrative Form - Recognition of Previous Employment Questionnaire - Version 03;
• Appendix - Guideline for Recognition of Previous Employment for Salary Purposes - Version 02;
• Procedure - Resignation - Version 04;
• Procedure - Workplace Bullying - Version 01;
• Administrative Form - Assessment of Requirement for Telecommuting Arrangement - Version 01;
• Administrative Form - Other Employment Request - Version 03;
• Administrative Form - Selection Report - Version 01;
• Administrative Form - Telecommuting Agreement - Version 01;
• Administrative Form - Telecommuting Application - Version 01;
• Administrative Form - Telecommuting Cost/Benefit Assessment - Interim Checklist - Version 01;
• Administrative Form - Telecommuting Performance Indicators and Evaluation Technique Options - Version 01;
• Administrative Form - Telecommuting Work and Communication Management Strategy - Version 01;
• Administrative Form - Telecommuting Workplace Health and Safety Checklist Report - Version 01.

Administrative Form - Request Traffic History - Version 05

Administrative Form - Statistical Information - Community Supervision - Version 03

Administrative Form - Request Traffic History has been amended to add new Police and Court Information Officer details.

Administrative Form - Statistical Information - Community Supervision has been amended-

• to change the layout to be clearer and easier to use; and
• to combine two separate sections of Restraint/Domestic Violence Order together.

Appendix - Breach Penalty Guidelines - Version 02

Appendix - Prisoner Information Booklet - Version 08

• in section 4 - Decision to take formal action: to add a legislation reference in regards to referral to Commissioner of Police;
• in section 10 - Breach hearing: to add "Officers conducting disciplinary hearings must assess the language and comprehension skill of the prisoner, and ensure that the prisoner understands the proceedings";
• in section 10 to add "[If in the event that a prisoner states the referring officer did not comply with an Agency procedure or process, this must be recorded on the Form 23 eg. non compliance with substance testing procedure]";
• in section 10 to add "Deciding officers and reviewing officers must record adequate reasons for their decision on the Form 23 and provide those reasons to the prisoner";
• in section 11 - Consequences of a breach of discipline: to add "The payment of restitution is not to be considered by a deciding or reviewing officer in the breach process.  This is a separate process delegated to the general manager or assistant general manager"; and
• in section 12 - Review of decision: to add "The deciding officer must not make any comment that would influence the prisoner's decision on whether to seek a review of a decision".

Appendix - Breach Penalty Guidelines has been amended-

• by adding that tariffs are applicable to both major and minor breaches and that minor breaches must only receive a loss of privileges of less than 24 hours;
• to increase the range of all tariffs so that the range starts at one day; and
• to remove the note which stated which breaches could result in the recovery of monies.

Appendix - Prisoner Information Booklet has been amended in section 2.3 - Prisoner conduct, Breaches of discipline: to add if the breach is proven and the circumstances around the breach determines that the prisoner's behaviour is a threat to the safety and good order of the residential compound, the prisoner may be transferred to secure accommodation.

Procedure - Justice Mediation - Version 03

• in section 4 - Reportable offender in custody and section 5 - Reportable offender subject to community supervision: to replace both ANCOR@correctivesevices.qld.gov.au and HROMU@correctiveservices.qld.gov.au with ANCOR@dcs.qld.gov.au; and
• in section 4: to remove and replace in subsection (d) "the signed Acknowledgement is photocopies and the copy is placed on the reportable offender's property file" with "the signed Acknowledgement is photocopied and the copy placed on the reportable offender's file".

Procedure - Justice Mediation has had a technical amendment (no version number change)-

• to change the application of the procedure from "Department" to "Agency"; and
• to replace in sections 3.1, 3.2, 4.2 and 7 the title of Executive Director, Offender Programs and Services with Director, Office of the Commissioner.

Appendix - Appendix Template - Version 07

Appendix - Appendix Template has been amended to remove the unclassified availability option.

Procedure - Meaningful Activity for Offenders - Version 01

Appendix - Example Meaningful Activities Register - Version 01

Procedure - Personal Visitors to Offenders - Version 14

Administrative Form - Notification of Visit by Child to Notorious or High Profile Child Sex Offender - Version 03

Administrative Form - Register of Visit by Child to Child Sex Offender - Version 01

Safety and Security

• to remove the application to 'community' and replace with 'Probation and Parole';
• to amend the purpose to include offenders at a probation and parole office;
• to add a new section 1.2 - Offender Register (Probation and Parole): which outlines the requirements for a register at a probation and parole office;
• to add in section 3 - Archiving completed gate books, log books and registers: to include district managers of probation and parole offices;
• to replace in section 3 that books must be sealed in an envelope and replaced with labelled; and
• to add in section 3 that completed books must be stored safely and securely in an appropriate environment.

Procedure - Meaningful Activity for Offenders has been developed by Custodial Operations to meet the requirements of the Chief Inspector's report, "Meaningful Prisoner Activity Review: Secure and Low Custody".

Appendix - Example Meaningful Activities Register has been developed in conjunction with procedure - Meaningful Activity for Offenders - Version 01.

Procedure - Personal Visitors to Offenders has been amended-

• in section 4.2 - Application for a child to visit a child sec offender: to add a definition of notorious or high profile child sex offender;
• in section 4.2 to state the general manager must keep a record of any approved visits by children to child sex offenders; and
• in section 4.2 to state the general manager must advise the Deputy Commissioner, Custodial Operations of any approval of a child to visit a notorious or high profile child sex offender.

Administrative Form - Notification of Visit by Child to Notorious or High Profile Child Sex Offender has been amended to change the name from 'Notification of Visit by Child to Child Sex Offender' to 'Notification of Visit by Child to Notorious or High Profile Child Sex Offender'.

Administrative Form - Register of Visit by Child to Child Sex Offender has been developed in conjunction with procedure - Personal Visitors to Offenders - Version 14.

Appendix - Parole Board Assessment Report Guidelines - Version 09

• in section 2.11 - Parole and Resettlement Leave of Absence Assessments: to replace the time period of 120 days with 180; and
• to replace all references to 'Form 29 - Application by Prisoner for Parole Order/Approval for Resettlement Leave Program' to 'Form 29 - Application by Prisoner for Parole Order'.

Appendix - Parole Board Assessment Report Guidelines has been amended-

• to replace all references to Form 29 - Application by Prisoner for Parole Order/Approval for Resettlement Leave Program' to 'Form 29 - Application by Prisoner for Parole Order';
• in section 6.2 to remove the 120 day period and replace with 180 day period; and
• to replace reference to 'SODOU' with 'HRMOU'.

Administrative Form - Workplace Attendance Strategy - Custodial Operations - Interview Proforma - Version 01

Administrative Form - Workplace Attendance Strategy - Custodial Operations - Letter to Attend - Version 01

Administrative Form - Workplace Attendance Strategy - Custodial Operations - Referral - Version 01

Appendix - Workplace Attendance Strategy - Custodial Operations - Information for Support Person - Version 01

Appendix - Workplace Attendance Strategy - Custodial Operations - Post Interview Letter Template - Version 01

Revocation-

Procedure - Redress Scheme for Former Residents of Queensland Children's Institutions - Version 01

Support Services

• Administrative Form - Workplace Attendance Strategy - Custodial Operations - Interview Proforma - Version 01;
• Administrative Form - Workplace Attendance Strategy - Custodial Operations - Letter to Attend - Version 01;
• Administrative Form - Workplace Attendance Strategy - Custodial Operations - Referral - Version 01;
• Appendix - Workplace Attendance Strategy - Custodial Operations - Information for Support Person - Version 01; and
• Appendix - Workplace Attendance Strategy - Custodial Operations - Post Interview Letter Template - Version 01.

Procedure - Redress Scheme for Former Residents of Queensland Children's Institutions has been revoked as this procedure is now redundant and relevant information is now contained in the Prisoner Monies procedure.

Administrative form - Agreement Between agencies for Displaying Offender Art/Craft Work - Version 02

Administrative Form - Agreement Between the Offender Artist and Queensland Corrective Services - Version 05

Administrative Form - Art/Craft Work Hand Out Application and Receipt - Version 01

Administrative Form - Art/Craft Work Licence Agreement - Version 03

Administrative Form - Request for Approval (Local Exhibition/Project/Initiative) - Version 04

Administrative Form - Request to Gift Art/Craft Work - Version 01

Administrative Form - Offender Release Advice to Art/Craft Work Recipient - Version 01

Appendix - Guidelines for the Organisation of an Exhibition - Version 04

Appendix - Nominated Charitable Organisations - Version 01

Procedure - Leave of Absence - Version 11

Appendix - Surveillance - Resettlement Leave - Version 04

Procedure - Parole Board Administration - Version 07

Procedure - Parole Orders and Resettlement Leave Program - Version 10

Administration Form - Home Assessment Report - Version 07

Administrative Form - Leave of Absence Sponsor Assessment - Version 07

Administrative Form - Report on Surveillance Checks on Offenders - Version 03

Administrative Form - Resettlement Leave Application - Version 04

Administrative Form - Resettlement Leave Sponsor Agreement - Version 04

Administrative Form - Suitability Assessment - Work Camp - Version 08

Appendix - Parole Board Report (Assessment) Timeframes - Version 02

Appendix - Resettlement Leave Information - Version 04

Appendix - Resettlement Leave Transport Request - Version 04

Procedure - Personal Visitors to Offenders - Version 13

Administrative Form - Refuse Access Approval - Version 04

Administrative Form - Suspend/Revoke Access Approval - Version 01

Appendix - Guidelines for Assessing Criminal Histories of Visitors - Version 02

Appendix - Suggested Suspension Periods - Version 01

Procedure - Victims Register - Placement and Removal of Applicants - Version 05

Procedure - Visitors to a Facility (Excluding Personal Visitors) - Version 11

Approved Form - Form 29 - Application by Prisoner for Parole Order - Version 02

Approved Form - Form 45 - Mutual Assistance Approval - Version 01

Appendix - Prisoner Information Booklet - Version 07

Revoke-

Administrative Form - Application to Donate Artwork/Craft - Version 02

Administrative Form - Request for Return/On-forwarding of Artwork/Craft - Version 02

Offender Management

Safety and Security

Support Services

• by rearranging the order the sections are listed and to categorise each section under different parts: Part A - Offender Art/Craft Work, Part B - Display of Art/Craft Work, Part C - Contributing Art/Craft Work for Sale to Benefit Nominated Charities, and Part D - Offenders Dealing with Art/Craft Work;
• to update all titles, directorates and legislation references to reflect changes;
• to replace 'donate' in relation to offender art/craft work with 'contribute for sale to benefit charities';
• to replace all references to 'Artwork/Craft' with 'Art/Craft Work';
• to add section 3 - Dealing with offender art/craft work;
• to add section 4 - Offender's estate managed by the Public Trustee;
• to ass into section 11 a subsection on 'Limitation of liability - Art and Craft Program for Offenders';
• to add section 12 - Contributions of art/craft for sale to benefit nominated charities.  This section outlines that an offender artist may contribute art/craft work for sale to benefit nominated charities.  The appendix - Nominated Charitable Organisations - Version 01 has been developed to outlines which charities have been approved by the Commissioner;
• to add in section 15 - Disbursement of funds from sale of contributed art/craft work: that the disbursement of funds from the sale of offender art/craft work will be done on an annual basis after administrative costs, bank fees/charges and freight and transport have been deducted.  This section also adds that nominated charities are to be reviewed and approved by the Commissioner for Corrections, in consultation with Ethical Standards, on an annual basis;
• to add section 16 - Offender parting with possession of art/craft work;
• to add section 17 - Handout of art/craft work for safekeeping: and to add administrative form - Art/Craft Work Hand Out Application and Receipt - Version 01 and administrative form - Offender Release Advice to Art/Craft Work Recipient - Version 01; and
• to add section 18 - Gift of artwork: and to add administrative form - Request to Gift Art/Craft Work - Version 01.

Administrative Form - Agreement Between Agencies for Displaying Offender Art/Craft Work - Version 02 has been amended-

• to change name of form from 'Agreement Between Agencies for Displaying Offender Artwork/Craft' to 'Agreement Between Agencies for Displaying Offender Art/Craft Work';
• to include title and QCS register number; and
• to include contact details of the displayer.

Administrative Form - Agreement Between the Offender Artist and Queensland Corrective Services has been amended-

• to have a name change from 'Agreement between the Artist and Queensland Corrective Services for Exhibition of Offender Artwork/Craft' to 'Agreement Between the Offender Artist and Queensland Corrective Services';
• by merging administrative form - Application to Donate Artwork/Craft and administrative form - Request for Return/On-forwarding of Artwork/Craft into this administrative form; and
• the above mentioned forms are revoked as a result.

Administrative Form - Art/Craft Work Licence Agreement has been amended-

• to change name of the administrative form from 'Artwork/Craft Licence Agreement' to 'Art/Craft Work Licence Agreement'; and
• to require specific details of art/craft to be recorded.

Administrative Form - Request for Approval (Local Exhibition/Project/Initiative) has been amended-

• to update all title, directorate and legislation to reflect changes;
• to add more space to include specific details about the proposed exhibition/project/initiative and the contact person responsible for the event; and
• to provide examples of relevant details.

Appendix - Guidelines for the Organisation of an Exhibition has been amended with minor changes to the wording and heading categories.

Procedure - Leave of Absence has been amended-

• to update position titles;
• to reorder sections as a result of removal of section 5 - Reintegration leave (all), section 6 - Resettlement leave and section 7 - Reintegration/resettlement leave;
• to add section 4 - Mutual assistance approval;
• to move section 6.1 - Frequency and duration of resettlement leave of absence to section 12.1;
• to move section 7.1 - Requirements while on a leave to section 12.3;
• to move section 7.2 - surveillance and supervision to section 12.4;
• to move section 7.3 - Contravention of leave of absence conditions to section 12.5;
• to move section 7.4 - Cancelling and amending leave to section 12.6;
• to move section 7.5 - Register of resettlement leave to section 12.7;
• to move section 8 - Social pass to section 12.8;
• to move section 8.1 - Request for social pass to section 12.9;
• to add section 12 - Transitional arrangements for resettlement leave of absence;
• to add section 12.2 - Resettlement leave; and
• to move table in section 14.1 - Developing a leave program to section 12.1.

Appendix - Surveillance - Resettlement Leave has been amended-

• remove all references to reintegration leave from the title and body of appendix; and
• remove section 1.1 - Physical Surveillance.

Procedure - Parole Boards Administration has been amended-

• to change position title of General Manager, Operational Support Services Unit to General Manager, Escort and Security;
• to rename section 7 - 'Approved forms for informing of parole release and resettlement leave programs' to 'Approved forms for informing of parole release';
• to remove in section 7 - Approved forms for informing of parole release resettlement leave forms;
• to rename section 7.2 - 'Cancellation/suspension of parole order/resettlement leave program' to 'Cancellation/suspension of parole order';
• to rename section 7.3 - 'Amendment of parole order or resettlement leave program' to 'Amendment of parole order'; and
• to remove in section 7.3 - Amendment of parole order Form 30.

Procedure - Parole Orders and Resettlement Leave Program has been amended-

• to remove from Purpose, 1 - General references to resettlement leave program;
• to remove from section 3 - Jurisdiction of parole boards: the boards e-mail addresses;
• to add section 4.3 - Offender granted exceptional circumstances parole prior to parole release date;
• to rename section 5 - Applications for resettlement leave program and parole order to Applications for parole order;
• to rename section 5.1 - 'Application for resettlement leave program and parole release by a parole board other than court ordered parole' to 'Application for parole release b a parole board other than court ordered parole';
• to remove in section 5.1 that offenders are encouraged to submit administrative form - Notice of Intention for Application by Offender for Parole Order;
• to add in section 5.1 to lodge Form 29 to sentence management unit no earlier than 180 days prior to eligibility date;
• to remove section 5.2 - If the offender submits a Notice of Intention;
• to remove section 5.2 - If the offender does not submit a Notice of Intention;
• to remove section 5.4 - Local processes;
• to rename section 6.3 - 'Application for resettlement leave program and parole' to 'Application for parole';
• to add in 7.3 - Offender charged with or convicted of a further offence in relation to monitoring of court outcomes "(eg. when a sentencing court decided to release an offender to bail in association for offences committed while on court ordered parole)";
• to rename section 9.2 - 'When a parole order is suspended by chief executive or delegation' to 'When suspended by chief executive or delegate'; and
• to add section 14 - Transitional arrangements for resettlement leave of absence.

Appendix - Parole Board Report (Assessment) Timeframes - has been amended to change timeframes.

The following policy instruments have had all references to reintegration leave removed from the title of the instrument and/or in the body of each instrument-

• Administrative Form - Home Assessment Report - Version 07;
• Administrative Form - Leave of Absence Sponsor Assessment - Version 07;
• Administrative Form - Report on Surveillance Checks on Offenders - Version 03;
• Administrative Form - Resettlement Leave Application - Version 04;
• Administrative Form - Resettlement Leave Sponsor Agreement - Version 04;
• Administrative Form - Suitability Assessment - Work Camp - Version 08;
• Appendix - Resettlement Leave - Version 04;
• Appendix - Resettlement Leave Information - Version 04; and
• Appendix - Resettlement Leave Transport Request - Version 04.

Procedure - Personal Visitors to Offenders has been amended-

• by rearranging the order the sections are listed and to categorise each section under different parts: Part A - Application for Access Approval, Part B - Decision on Application for Access Approval, Part C - Visiting a corrective services facility;
• to add section 5 - Factors to be considered by the general manager;
• to add section 6 - Interim access by a personal visitor pending a decision on application;
• to add section 7 - Discission to grant access approval;
• to move section 4.3 - Refusal to grant access to section 8 and outlines that the period a visitor can not make a further application can not be more than one year and the factors the general manager must consider when making the decision;
• to move section 7 - Security clearance to section 9 and rename to Criminal history checks;
• to move from section 9 - Criminal history checks: the information about Guidelines for Assessing of Criminal Histories Regarding Visitors and move to section 5 - Factors to be considered by the general manager;
• to add section 10 - Booking a personal visit;
• to add section 12.1 - Imposing and amending conditions;
• to move sections about conditions of entry from 10.1 - Warning signs to section 12.1;
• to move in section 12.2 - Warning signs information about visitors that breach a condition of access to section 14 - Direction to visitors;
• to remove in section 12.3 - Visitor identification: that once a child has been granted access to a facility that accompanying adult must also provide proof of the child's identity;
• to add in section 12.3 - Visitor identification: that a child visitor can be granted access approval by any one of the identification documents in the Corrective Services Regulation 2006, section 24(1)(a);
• to add in section 12.3 - Visitor identification: that if a child visitor can not provide identification they can provide identification by answering questions about him or herself;
• to move sections 8, 8.1 and 8.2 to sections 13 - Controlling access, 13.1 - Record of personal visitor details and 13.2 - Corrective services officer's duties;
• to move section 11 - Suspension of access approval to section 15 and this section has been expanded;
• to add section 16 - Revoking access to a corrective services facility;
• to add in section 19.2 - Offenders - all facilities: that offenders may wear other footwear to personal visits if approved by the general manager; and
• to change in section 20.1 - Visiting times that personal visit length will now be determined by the general manager, not set to one hour.

Administrative Form - Refuse Access Approval has been amended-

• to change name of administrative form from 'Refuse/Terminate a Visit' to 'Refuse Access Approval';
• to change the focus of the administrative form from refusing permission to visit a prisoner to refusal to allow access to the facility; and
• to provide more detailed explanation on how to request the chief executive to reconsider the decision to refuse.

Appendix - Guidelines for Assessing Criminal Histories of Visitors has been amended-

• to change name of administrative form from 'Guidelines for Assessment of Criminal Histories regarding Visitors' to 'Guidelines for Assessing Criminal Histories of Visitors';
• to include that the general manager must consider whether the visitor poses a threat to the security or good order of the corrective services facility;
• to include that a visitor's convictions and charges are relevant to determine whether they pose a threat; and
• to include the nature of a visitors offences to the guidelines for the general manager to consider when assessing criminal histories.

Appendix - Suggested Suspension Periods has been developed with the changes in procedure - Personal Visitors to Offenders - Version 13.

Procedure - Victims Register - Placement and Removal of Applicants has been amended-

• to add in section 5.1 - Removal of a person's details from the Victims Register under CSA s 342(1)(a)-(b): that a person's details must be removed from the Victims Register when an offender is discharged on their full time release date, discharged from a parole order, discharged from a prison-probation order or is discharged from a supervision order under the Dangerous Prisoners (Sexual Offenders) Act 2003; and
• to add new section 5.2 - Removal of a person's details from the Victims Register under CSA s 342(1)(c): which was previously apart of section 5.1.

Procedure - Visitors to a Facility (Excluding Personal Visitors) has been amended-

• by rearranging the order the sections are listed and to categorise each section under different parts: Part A - Rules applicable to all professional and other visitors, Part B - Visitors other than prescribed persons and Part C - Prescribed Persons;
• in section 2 - Application to visit to outlines to change accredited person to prescribed and that this type of visitor need not apply for access approval.  This section also outlines who is a prescribed person;
• in section 3 - Approval to visit: to add that the general manager is required to approve prescribed visitor access, however the general manager need not consider whether the prescribed visitor poses a threat to the security or good order of the facility;
• to move in section 4 - Identification: that persons over 18 years of age may be required to register for electronic recognition and scanning for biometrics to section 7 - Biometrics;
• to add section 7 - Biometrics;
• to add section 8 - Directions;
• to expand section 11 - Suspension: to allow that access approval may be suspended for a period of up to one year;
• to add section 12 - Revoking access to a corrective services facility;
• in section 13 - Visitor must not pose a risk to the security and good order to the corrective services facility: to remove reference to security clearance process and replace with criminal history check and to add that if a visitor continues to visit consideration should be made to complete the criminal history check;
• to add section 13.1 - Legal practitioners;
• to add section 13.2 - Urgent access approval for commercial visitors;
• to add section 15.1 - Government visitor;
• to add section 16 - Process for a prescribed person to gain access to a corrective services facility;
• to add section 17 - Accredited;
• to add section 18 - Casual site visitor;
• to add section 19 - Law enforcement visitor; and
• to add sections 20 - Child safety officers, 20.1 - Case planning visits, 20.2 - Child safety officers accompanying visiting children.

Approved Form - Form 29 - Application by Prisoner for Parole Order has been amended-

• with a name change from 'Application by Prisoner for [Parole Order / Approval for Resettlement Leave Program]' to 'Application by Prisoner for Parole Order'; and
• removal of 'approval of Resettlement Leave Program' from the body of the form.

Approved Form - Form 45 - Mutual Assistance Approval has been developed in conjunction with procedure - Leave of Absence - Version 11, section 4.

Appendix - Prisoner Information Booklet has been amended-

• in section 2.2 - Smoking policy: to change designated smoking areas to nominated smoking place/s in line with the Anti-Smoking Policy and Procedure;
• in section 2.3 - Breaches of discipline: to outlines that the privileges are included in the Corrective Services Regulation 2006, that copies are found in the centre library and to include that prisoners will not be automatically transferred from a residential accommodation area to secure once breach action is initiated;
• in section 4.1 - Personal visits: to include that changes to the criminal history checks and biometric requirements;
• in section 4.2 - Telephone access: to remove mobile phones from the prohibited numbers;
• in section 4.5 - Personal mail and parcels: that if you do not have the money a prisoner may request two letters per week to be posted for them and that if a prisoner is subject to a domestic or family violence protection order they can can not have contact with them;
• in section 4.7 - Money: to change the amount of money sent to a prisoner to be no more than $500;
• in section 6.1 - Your Rights: to remove Freedom of Information and replace with Right to Information and detail the new system of information rights;
• in section 7.4 - Leave of Absence: to remove resettlement leave of absence in line with the Corrective Services and Other Legislation Amendment Act 2009;
• in section 8 - Release from custody to remove section 8.2 - Resettlement Leave of Absence and renumber section; and
• agency and departmental title changes as a result of the machinery of government changes.

Appendix - Breach Penalty Guidelines - Version 01

Approved Form - Form 23 - Breach of Discipline - Version 02

Procedure - Temporary Travel Interstate/Overseas - All Orders - Version 06

Administrative Form - Parolee Interstate Travel Permits - Approval Decision Form - Version 01

Administrative Form - Parolee Interstate Travel Permits - Breach Notification Form - Version 01

Administrative Form - Parolee Interstate Travel Permits - Departmental Application Form - Version 01

Administrative Form - Parolee Interstate Travel Permits - Notification of Unsupervised Travel Permit - Version 01

Administrative Form - Parolee Interstate Travel Permits - Offender Application and Consent Form - Version 01

Administrative Form - Parolee Interstate Travel Permits - Request for extension of a Supervised Travel Permit - Version 01

Administrative Form - Parolee Interstate Travel Permits - Supervised Travel Permit Completion Summary - Version 01

Appendix - Parolee Interstate Travel Permits - Contact Details - Version 01

Appendix - Parolee Interstate Travel Permits - National Frameworks and National Operating Procedures - Version 01

Appendix - Parolee Interstate Travel Permits - Offender Information Sheet - Version 01

Procedure - Transfer Interstate/Overseas - Community Based Orders - Version 02

Procedure - Transfer - Interstate Transfer of Parole - Version 02

Administrative Form - Interstate Transfer of Parole Orders - Approval Decision Form - Version 01

Administrative Form - Interstate Transfer of Parole Orders - Departmental Application Form - Version 01

Administrative Form - Interstate Transfer of Parole Orders - Notice of Registration - Version 01

Administrative Form - Interstate Transfer of Parole Orders - Offender Application and Consent Form - Version 01

Administrative Form - Interstate Transfer of Parole Orders - Reporting Instruction - Version 01

Administrative Form - Interstate Transfer of Parole Orders - Withdrawal of Application - Version 01

Appendix - Interstate Transfer of Parole Orders - Contact Details List - Version 01

Appendix - Interstate Transfer of Parole Orders - Offender Information Sheet - Version 01

Approved Form - Form 34 - Permit to Leave and Remain Out of Queensland - Version 02

Administrative Form - National Medal Nomination - Version 02

Revoked-

Administrative Form - Circumstances Leading to Initiation of a Breach - Version 04

Administrative Form - Example Determination Question Sheet - Version 03

Appendix - Application for parole transfer to Queensland - Version 01

Appendix - Information for correctional officers wishing to transfer supervision of parolees to Queensland - Version 01

Appendix - Information for interstate parolees wishing to transfer supervision to Queensland - Version 01

Offender Management

• to remove all references to administrative form - Circumstances Leading to Initiation of a Breach;
• in section 9 - Documents to be given to a prisoner-
  • to include that prisoners are to be given sufficient time to read and understand all documents and if required to prepare a response in their defence on any mitigating circumstances;
  • to outlines that a prisoner must be advised in writing how they can obtain a copy of the legislation prior to the breach hearing;
  • to state the breach process formally commences when the prisoner is handed all documents pertaining to the breach hearing;
• in section 10 - Breach hearing: to include that the deciding officer hearing the breach must give the prisoner the opportunity to make separate submissions in their defence on any mitigating circumstances and that the language used ensure that the prisoner understands their rights to make submissions;
• in section 11 - Consequences of a breach of discipline: to add that prisoners are not to be automatically transferred from a residential accommodation to secure accommodation area once a breach is initiated.  That if a breach is considered minor that the prisoner may continue to reside in the residential accommodation area;
• in section 12 - Review of decision: to add if a breach is not to continue and the breach is already entered into IOMS, the breach must be cancelled from the prisoner's IOMS file by another person of higher authority.  If the breach is closed only a senior manager is authorised to request a Data Correction from the IOMS help desk for the removal of the breach;
• in section 13 - Videotape of consideration of breach and review of decision: to add when a breach is being videotaped that there must be no interruption of the video recording.  If interruption occurs an explanation is to be given on camera as to the reason for the interruption;
• to add the newly developed appendix - Breach Penalty Guidelines - Version 01.

Approved Form - Form 23 - Breach of Discipline has been amended-

• to incorporate administrative form - Circumstances Leading to Initiation of a Breach - Version 04;
• to incorporate administrative form - Example Determination Question Sheet - Version 03; and
• as a result these administrative forms are redundant and are revoked.

Procedure - Temporary Travel Interstate/Overseas - All Orders has been amended-

• by renaming the procedure from 'Temporary Travel Interstate/Overseas' to 'Temporary Travel Interstate/Overseas - All Orders';
• to include a re-developed of the entire procedure based on the agreed National Operating Procedures;
• to update section 1 - Process;
• to include reference to the Child Protection Offender Register in all instances that a reportable offender is approved to travel outside Queensland;
• to combine Intensive corrective order, Prison Probation and Probation Order into the same section, now section 2.3  - Intensive corrective order/Prison Probation, Probation Order;
• to remove from the former section 11 - Supervision order: the requirement to contact the interstate authority for interstate travel;
• to remove from the former section 2 - Temporary travel overseas - general information: the requirement to submit a memorandum when submitting an overseas travel request for an offender subject to a probation or community service order;
• in section 2.3 - Intensive corrective order: to remove the requirement that Intensive Corrections Order interstate travel is only permitted in exceptional circumstances and replace with Intensive Corrections Order travel to be considered on a case by case basis;
• in section 2.5 - Processing the application: to amend the requirements to contact the Regional Intelligence Analyst for an ICO interstate travel permit to state 'at the District Manager's discretion'; and
• to include amended information regarding the overseas travel for Federal offenders.

The following administrative forms and appendices have been developed alongside of procedure - Temporary Travel Interstate/Overseas - All Orders - Version 06-

• Administrative Form - Parolee Interstate Travel Permits - Approval Decision Form - Version 01;
• Administrative Form - Parolee Interstate Travel Permits - Breach Notification Form - Version 01;
• Administrative Form - Parolee Interstate Travel Permits - Departmental Application Form - Version 01;
• Administrative Form - Parolee Interstate Travel Permits - Notification of Unsupervised Travel Permit - Version 01;
• Administrative Form - Parolee Interstate Travel Permits - Offender Application and Consent Form - Version 01;
• Administrative Form - Parolee Interstate Travel Permits - Request for extension of a Supervised Travel Permit - Version 01;
• Administrative Form - Parolee Interstate Travel Permits - Supervised Travel Permit Completion Summary - Version 01;
• Appendix - Parolee Interstate Travel Permits - Contact Details - Version 01;
• Appendix - Parolee Interstate Travel Permits - National Frameworks and National Operating Procedures - Version 01; and
• Appendix - Parolee Interstate Travel Permits - Offender Information Sheet - Version 01.

Procedure - Transfer Interstate/Overseas - Community Based Orders has been amended-

• by renaming the procedure from 'Transfer Interstate/Overseas - Community supervision' to 'Transfer Interstate/Overseas - Community Based Orders';
• by removing all references to the interstate transfer of parole orders;
• to include reference to the Child Protection Offender Register when a reportable offender transfers interstate;
• to remove section 3.1 - Deportation overseas of parolees;
• to amend reference to 'probationer' and replace with 'offender subject to a probation order';
• to add new section 7 - Transfer to Queensland from another state/territory: which outlines the processes for the transfer of community based orders to Queensland;
• to add new section 3 - Transfer overseas - Offenders subject to a probation order;
• in section 4.1 - Issuing the travel permit to remove that the supervising officer must witness the offender's signature and replace with obtain a signed copy of the permit;
• in section 4.2 - Liaison with interstate office prior to offender's departure from Queensland: to remove 'summary report' and replace with 'written report' and 'ORNI-R details' and replace with 'assessment details'.

Procedure - Transfer - Interstate Transfer of Parole has been amended-

• by renaming the procedure from 'Transfer - Offender under interstate community supervision moving to Queensland' to 'Transfer - Interstate transfer of parole';
• to reflect the structure and content of the agreed National Operating Procedures;
• in purpose to remove remove reference to 'community' and replace with 'parole'; and
• to include reference to the Child Protection Offender Register when a reportable offender transfers interstate.

The following administrative forms and appendices have been developed alongside of procedure Transfer - Interstate Transfer of Parole-

• Administrative Form - Interstate Transfer of Parole Orders - Approval Decision Form - Version 01;
• Administrative Form - Interstate Transfer of Parole Orders - Departmental Application Form - Version 01;
• Administrative Form - Interstate Transfer of Parole Orders - Notice of Registration - Version 01;
• Administrative Form - Interstate Transfer of Parole Orders - Offender Application and Consent Form - Version 01;
• Administrative Form - Interstate Transfer of Parole Orders - Reporting Instruction - Version 01;
• Administrative Form - Interstate Transfer of Parole Orders - Withdrawal of Application - Version 01;
• Appendix - Interstate Transfer of Parole Orders - Contact Details List - Version 01;
• Appendix - Interstate Transfer of Parole Orders - National Frameworks and National Operating Procedures - Version 01; and
• Appendix - Interstate Transfer of Parole Orders - Offender Information Sheet - Version 01.

Approved Form - Form 34 - Permit to Leave and Remain Out of Queensland has been amended to include details of supervising officer.

The following administrative forms and appendices are now redundant and are revoked-

• Appendix - Application for parole transfer to Queensland - Version 01;
• Appendix - Information for correctional officers wishing to transfer supervision of parolees to Queensland - Version 01; and
• Appendix - Information for interstate parolees wishing to transfer supervision to Queensland - Version 01.

Administrative Form - National Medal Nomination has been amended-

• with formatting changes;
• to replace all references to HR Branch with either Queensland Corrective Services Academy or QCSA; and
• update fax number with QCSA details.

• to add link to lead agency procedure; and
• to add Brisbane Correctional Centre to the Southern Queensland Region.

Administrative Form - Verbal Pre-Sentence Report - Version 01

Appendix - Court Protocol - Version 04

Procedure - Anti-Smoking - Version 03

Procedure - Telephone and video-conference calls for offenders - Version 06

Procedure - Transfer of Offenders - Version 10

Appendix - Offender Transfer (Example) Checklist - Version 01

Revoke-

Procedure - Transfer - Health Considerations

Support Services

• to change the name of the procedure from 'Court Advisory Reports' to 'Advisory Reports';
• to include Parole Boards as a body advisory reports are written for;
• to add in section 1 - Reports for sentencing authorities "All completed and verified advisory reports must be attached to IOMS";
• to add in section 2 - Reports for courts details about what not to base a recommendation for sentencing on;
• to add in section 2.1 - Full written pre-sentence reports that an advisory report must be placed on IOMS and allocated to an officer within two working days and that this is to be checked for accuracy and completeness by the relevant supervisor/manager;
• to add section 2.2 - Verbal pre-sentence reports;
• to add the newly developed administrative form - Verbal Pre-Sentence Report - Version 01;
• to add section 3 - Reports for boards;
• to add section 3.1 - Home assessments - parole; and
• to add section 3.2 - Sponsor assessments - LOA.

Appendix - Court Protocol has been amended to change references from oral to verbal and to add link to the administrative form - Verbal Pre-Sentence Report.

Procedure - Anti-Smoking has been amended-

• to change the name of the procedure from 'Smoking' to 'Anti-Smoking';
• to change references of 'designated area' to 'nominated smoking place' to be consistent with Queensland Health terminology;
• to change the purpose of the procedure to "reduce the exposure of staff, offenders, children who reside in corrective services facilities and visitors to environmental tobacco smoke";
• in section 3.1 - In a secure facility to add that smoking is not permitted in a cell, a play area or residential area in mothers and babies unit/s and any place that is not a place nominated a smoking place in the centre's local procedure;
• in section 3.2 - Other than a secure facility to add that smoking is not permitted in any place that is not a place nominated a smoking place in the centre's local procedure; and
• to add section 3.3 - Children in corrective services facilities.

Procedure - Telephone and video-conference calls for offenders-

• to remove the levels of approved operators and change the levels of authorised operators;
• to change Operator Initiated Call to be a level 1 approved operator;
• to change all references of Telstra Corporation Limited to ComSecTR Pty Ltd;
• to change in re-recorded conversation to now specify that the re-recorded conversation can be in another form of electronic media;
• in section 3.2 - Prohibited telephones that an offender can list approved government service agencies;
• in section 3.2 to remove a mobile telephone from the list of prohibited numbers;
• in section 3.2 to add that unless it is approved an offender can not list another corrective services facility or probation and parole office;
• in section 3.4 - Community accounts to specify that each facility may approve additional community numbers as required by their unique offender population;
• in section 3.5 - Diverting telephone calls to specify that if call diversion to a non-approved person/s is evident then the relevant number must be removed from the auto-dial list;
• in section 3.10 - Officer initiated call that all officers must provide reason for officer initiated call and call details; and
• in section 5.1 - Personal video-conference calls - General to add link to procedure - Video Conferencing by Offenders for Court Appearances and Legal Advice.

Procedure - Transfer of Offenders has been amended-

• to change position titles, branches and directorates due to the machinery of government changes;
• to incorporate procedure - Transfer - Health Considerations - Version 04 into the procedure;
• to add in section 2 - Transfer between corrective services facilities that a general manager must establish a process that ensure all required activities are completed prior to the transfer of offender.  To assist the general manager a new appendix has been developed: appendix - Offender Transfer (Example) Checklist - Version 01;
• to change in section 2.4 - Notice of transfer that if an offender is to be transfer voluntarily, no less than 24 hours notice must be given;
• to change in section 2.6 - Inter-region involuntary transfer for capacity utilisation purposes that the structured notification process must commence one week prior to physical transfer;
• to change in section 3.6 that the offender being considered for transfer must be monitor during the one week selection process;
• to add section 2.12 - DPSOA offenders;
• to reword section 3.1 - Automatic Review of Transfer to state consideration must be given to whether an event based review is required;
• to add in section 7 - Transfer from a corrective services facility to community supervision that the sending location must complete the transfer summary in IOMS and that all relevant documents are to be finalised;
• to rename section 8 - Consultation prisoner to transport to Transfer between district offices;
• to rename and move section 9 - Transfer of Supervision to section 8.1 - Actions of sending supervising officer;
• to move section 10 - Actions of receiving supervising officer to section 8.2;
• to move section 12 - Offender failing to report to receiving office as directed to section 8.3;
• to add new section 9 - Victims register consultation taken from section 8;
• to move section 18 - Intensive Correction Order (ICO) to section 15; and
• to move section 17 - Upon admission to a corrective services facility to section 16.1.

Procedure - Transfer - Health Considerations has been incorporated into the Tranfer of Offenders procedure and has been revoked.

Procedure - Mobile Telephones - Version 04

Procedure - Riot or Major Disturbance - Code Black - Version 03

Procedure - Video Conferencing by Offenders for Court Appearances and Legal Advice - Version 01

Appendix - Video Court Conferencing Protocols - Version 01

Administrative Form - Dog Purchase Agreement - Version 03

Administrative Form - Commencement Advice - Version 03

Administrative Form - Criminal History Disclosure and Consent - Version 09

Appendix - Rubber Stamp Template for Returned Correspondence - Version 02

Safety and Security

Support Services

• to change the procedure to be a public document; and
• to remove that staff psychologists can be used for individual therapy.

Procedure - Mobile Telephones has been amended to add section 3.1 - Agency Prisoner Escort and Emergency Services' Vehicles: which outlines that agency and emergency vehicles with permanently affixed telephones and GPS are permitted to enter a corrective services facility.  However, if the device is not permanently fixed it should be removed.

Procedure - Riot or Major Disturbance - Code Black has been amended-

• to change the procedure to be a public document;
• to remove Community from the application and replace with Probation and Parole;
• to add in definitions section;
• change all references to district office to probation and parole office; and
• to include loss of control as what a riot or major disturbance may include.

Procedure - Video Conferencing by Offenders for Court Appearances and Legal Advice has been developed to ensure the effective implementation of video conferencing in correctional centres to the Queensland Courts and for legal advice.

Appendix - Video Court Conferencing Protocols has been developed in conjunction with procedure - Video Conferencing by Offenders for Court Appearances and Legal Advice

Administrative Form - Dog Purchase Agreement has been amended to alter the conditions of dog purchasing and to remove the condition about veterinary examinations.

Administrative Form - Commencement Advice has been amended-

• by changing all references to 'QCS' or 'the department' with 'the Agency';
• by changing all references to 'Employment Declaration Form' to 'Tax Declaration Form';
• by changing the reference to 'Secondary Employment Declaration' to 'Other Employment Request';
• to reword the last section that stated do not forget to attach documents to remind the employee to attach if they have not already done so; and
• by changing the reference to 'Code of Conduct signed' to ''Confidential Information'.

Administrative Form - Criminal History Disclosure and Consent has been amended-

• by adding a link to the leading agency procedure;
• by specifying that it is the Queensland Corrective Services Code of Conduct on the first page; and
• by changing all e-mail address from '@correctitiveservices.qld.gov.au' to 'dcs.qld.gov.au'.

Appendix - Rubber Stamp Template for Returned Correspondence has been amended-

• by adding a link to the leading agency procedure;
• by updating Arthur Gorrie Correctional Centres address; and
• by adding Brisbane Correctional Centre to the list.

Administrative Form - Identification Cards for Staff and Approved Visitors - Version 06

Appendix - Instructions for Identification Card Applications - Version 07

• to change Director-General or nominee to chief executive or delegate; and
• to change Executive Director, Offender Programs and Services to Executive Director, Offender Intervention Services.

Administrative Form - Identification Cards for Staff and Approved Visitors has been amended to include that the Director, AEVET; Director, Correctional Infrastructure Management; Chief Inspector and Executive Director, Offender Intervention Services can approve Yellow Cards.

Appendix - Instructions for Identification Card Applications has been amended-

• to remove redundant link to Identification Cards for Handlers and Dogs;
• to add that Board Members are accredited visitors;
• to change Director-General or nominee to chief executive or delegate;
• to add a paragraph about the submission of forms for Official Visitors, teachers and health professionals; and
• to change Executive Director, Offender Programs and Services to Executive Director, Offender Intervention and Services.

• to add a link to the lead procedure - Mail - Offender Mail; and
• to add the "Department of Communities correspondence for the purposes of the Redress Scheme" as an Authorised Person.

Administrative Form - Assessment for Accommodation of a Child in a Corrective Services Facility - Version 01

Administrative Form - Options for Placement of a Child - External Carer - Version 06

Administrative Form - Options for Placement of a Child - Internal Carer - Version 06

Procedure - Education of Offenders - Version 03

Appendix - Education and Vocational Needs Assessment - Considerations - Version 04

Procedure - Food Safety Program - Version 01

Appendix - Food and Nutrition Governance Committee Handbook - Version 01

Appendix - Food Safety Program - Facility - Template - Version 02

Procedure - Workplace Attendance Strategy - Custodial Operations - Version 02

Procedure - Workplace Attendance Strategy - Probation and Parole - Version 01

Administrative Form - Workplace Attendance Strategy - Probation and Parole - Interview Proforma - Version 01

Administrative Form - Workplace Attendance Strategy - Probation and Parole - Referral - Version 01

Appendix - Workplace Attendance Strategy - Probation and Parole - Information for Support Person - Version 01

Appendix - Workplace Attendance Strategy - Probation and Parole - Letter to Attend Template - Version 01

Appendix - Workplace Attendance Strategy - Probation and Parole - Post Interview Letter Template - Version 01

Support Services

• in sections 1 and 4 to add assessment criteria to determine suitability of a child being accommodated in a facility;
• in section 5.1 to add that the offender must be encouraged to budget and spend accordingly;
• in sections 5.2 and 5.3 to be consistent with Queensland Health processes; and
• to add administrative form - Assessment for Accommodation of a Child in a Corrective Services Facility.

Administrative Form - Options for Placement of a Child - External Carer has been split from, and replaced the administrative form - Options for Placement of a Child.

Administrative Form - Options for Placement of a Child - Internal Carer has been split from, and replaced the administrative form - Options for Placement of a Child.

Procedure - Education of Offenders has been amended-

• in section 3 to provide for the literacy and numeracy screening process;
• in section 7 to provide for review assessments every six months (rather than three months); and
• to add new section 8.2 - Information Community Technology for study purposes.

Appendix - Education and Vocational Needs Assessment - Considerations has been amended in section 1 to add:

• "All sentenced offenders in corrective services facilities must undergo literacy and numeracy screening to identify any literacy and numeracy needs.  If an initial literacy and numeracy screening identifies a language, literacy or numeracy deficit, further assessment must be conducted for offenders serving periods of imprisonment of more than 12 months.  Literacy and numeracy assessment using TAFE Queensland Accredited courses VLA015A and VNA015A must be administered to assist in identifying whether or not literacy may form a responsivity need for the offender"

Procedure - Food Safety Program has been developed to assist in the implementation of the Food and Nutrition Policy and Implementation Plan.  The following appendices have been developed alongside the procedure:

• Appendix - Food and Nutrition Governance Committee Handbook; and
• Appendix - Food Safety Program - Template.

Procedure - Workplace Attendance Strategy - Custodial Operations has been amended-

• to add additional recommendations to section 3.5 - Panel recommendations; and
• change name to specify application to Custodial Operations.

Procedure - Workplace Attendance Strategy - Probation and Parole has been developed to address employee attendance and assist in reducing staff injuries and be proactive in the rehabilitation and recovery process.  The following appendices and administrative forms have been developed along side the procedure:

• Administrative Form - Workplace Attendance Strategy - Probation and Parole - Interview Proforma;
• Administrative Form - Workplace Attendance Strategy - Probation and Parole - Referral;
• Appendix - Workplace Attendance Strategy - Probation and Parole - Information for Support Person;
• Appendix - Workplace Attendance Strategy - Probation and Parole - Letter to Attend Template; and
• Appendix - Workplace Attendance Strategy - Probation and Parole - Post Interview Letter Template.

Appendix - Local Procedure Template - Version 03

Appendix - Prisoner Employment Governance Committee - Terms of Reference - Version 02

Appendix - Procedure Formatting - Version 04

Appendix - Procedure Template - Version 02

Support Services

• to replace the specific titles of documents and replace with the terminology of policy instruments;
• to remove underscores as prohibited characters as these are used for local procedures;
• to add ".pdf" as an allowable file type;
• to specify the location of each set of characters in a document file name; and
• to provide the examples of a local procedure and local PDF document.

Appendix - Local Procedure Template has been amended-

• to add the different category options;
• to add the different availability options;
• to change the titles of the senior executive of the relevant directorates; and
• to add version history information.

Appendix - Prisoner Employment Governance Committee - Terms of Reference has been amended-

• to amend the role, objective, purpose of the committee;
• to amend titles and branches; and
• to add sections on Sub-Committees and Commercial in Confidence.

Appendix - Procedure Formatting has been amended-

• to remove Unclassified as an option in availability;
• to use millimetres instead of centimetres;
• to change the titles of the senior executive of the relevant directorates; and
• to add version history information.

Appendix - Procedure Template has been amended-

• to add the different category options;
• to remove Unclassified as an option in availability;
• to change Director-General to Commissioner; and
• to add version history information.

• to correct fax numbers and contact officer;
• to amend legislative references; and
• with formatting changes.

• to update facsimile number to direct to Legal Services;
• to update the title of the former Department of Child Safety to be Child Safety Services; and
• to remove the specific title of reporting officer and replace with the generic title of Corrective Services Officer.

Procedure - Induction - Version 04

Administrative Form - Reasonable Direction - Change of Name - Version 01

Administrative Form - Reasonable Direction - Remain in Queensland - Version 01

Procedure - Property of Offenders - Version 07

Procedure - Risk Management - Version 04

Procedure - Telephone and video-conference calls for offenders - Version 05

Procedure - Work Order - Version 11

Safety and Security

• arrange the procedure in four categories - Prevent, Respond, Restore and Improve;
• section 3.1 - Contingency codes to highlight that all corrective services facilities must develop local procedures based on the contingency codes;
• section 4 - Business Continuity Planning, Business Impact Analysis, Business Continuity Plans: these sections outline the development of a Business Impact Analysis by the operational directorates as well as the development of a Business Continuity Plan by each corrective services facility;
• to add section 5.7 - Media and public announcements;
• add appendices templates to assist in the development of recovery strategies.

• in section 1 - General to add that the allowable balance for a prisoner's account is $1000, except where the prisoner has received a Redress Payment;
• in section 1 - General to add that payments under the Redress Scheme are not subject to deposits or balance limits;
• in section 3.1 - Managing deposit of funds to add that allowable receipt amount for a prisoner trust account is $500 except for payments made under the Redress Scheme;
• to add section 3.2 - Deposits of payment under the Redress Scheme;
• in section 4 - Withdrawals to add that deductions may be made from an offender's trust account for purposes including the payment of compensation paid under the Criminal Offences Victims Act 1995; and
• to add section 4.3 - Deductions from trust accounts to repay amounts owed under the Criminal Offences Victims Act 1995.

Administrative Form - Immediate Placement Considerations Assessment - Version 01

Appendix - Guidelines for Placement in Low Custody - Version 01

Procedure - Breaches of Discipline - Version 05

Procedure - Child Protection - Reportable Offenders - Version 07

Procedure - Mail - Offender Mail - Version 10

Procedure - Review - Version 10

Procedure - Substance Testing Random - Corrective Services Facilities - Version 03

Procedure - Substance Testing - Corrective Services Facility - Version 09

Administrative Form - Reasonable Direction: Prohibited Substances - Version 02

Administrative Form - Drug Test (Probation and Parole) - Version 09

• in section 1.2, to include transition coordinators and contracted Offender Reintegration Support Service (ORSS) providers as possible sources of information for assessment;
• in section 2.5, adding new appendix - Guidelines for Placement in Low Custody to assist in the identification and assessment of suitable prisoners for placement in low custody;
• in section 2.9, incorporating Adult Education/Vocation Education Training literacy screen information;
• adding new section 2.17 that provides for the identification and review of prisoners flagged as High Profile and/or Notorious on IOMS;
• in section 3, adding a reference to the appendix - Suitability for Testing - Probation and Parole;
• adding section 3.1, "Offenders transferring from custody to Probation and Parole" that stipulates how probation and parole staff are to obtain relevant information regarding through-care and ORSS for offenders who have been transferred from a custodial facility.  This section also outlines the responsibilities of transition coordinators in providing this information; and
• in section 4, updating Probation and Parole processes.

Administrative form - Immediate Placement Considerations Assessment has been developed for completion by offenders received into custody serving three years or less (excluding those with a Schedule 1 conviction or current serious violent offence declaration) to determine their suitability for immediate placement in low custody.

Appendix - Guidelines for Placement in Low Custody has been developed to provide guidance for the identification and assessment of suitable prisoners for placement in low custody.

Procedure - Breaches of Discipline has been amended to emphasise CSA s 116(6), which indicates that an offender may be disadvantaged by language barriers or impaired mental capacity and so may be helped by someone from the facility.

Procedure - Child Protection - Reportable Offenders has been amended to in section 4 to ensure that the Acknowledgement from included in the Notification kit is completed and forwarded to the Queensland Police Service when the prisoner is given the original Notice and Brochure.

Procedure - Mail - Offender Mail has been amended to move "Offenders subject to a domestic or family violence protection order are not permitted to contact people identified in that order" from section 22 to section "1 General".

Procedure - Review has been amended-

• in section 3.2(f), adding a reference to the appendix - Suitability for Testing - Probation and Parole; and
• in section 9.1, adding new appendix - Guidelines for Placement in Low Custody to assist in the identification and assessment of suitable prisoners for placement in low custody.

Procedure - Substance Testing Random - Corrective Services Facilities has been amended-

• in section 1, to indicate that engaged service providers test quarterly (as with other Queensland Corrective Services facilities);
• adding section 11 (moved from a later section for clarity) to provide for a search requiring the removal of clothing; and
• at section 6, deleting the requirement that prisoners must be returned to secure custody if a positive presumptive urine test is supplied.

Procedure - Substance Testing - Corrective Services Facility has been amended-

• to clarify when searches may be conducted that require the removal of clothing;
• to replace references to rubber gloves with Nitrile protective gloves; and
• to link to the new appendix - Indicators for Targeted Drug Testing (Custodial).

Administrative Form - Reasonable Direction: Prohibited Substances has been amended to include a reference to Pseudoephedrine based substances.

Administrative Form - Drug Test (Probation and Parole) has been amended to move the section in which the Supervisor/Manager endorses the action to be taken to the "Office Use Only" section as the upper section of the form must not be amended after the offender's signing in acknowledgement.

Administrative Form - Criminal History Disclosure and Consent - Version 07

Administrative Form - Full Written Pre-Sentence Report - Version 05

Safety and Security

Support Services

Administrative Form - Criminal History Disclosure and Consent has been redone by Human Resource Services for use in the new batch of Correctional Centre Officer Recruitment commencing soon.

Administrative Form - Full Written Pre-Sentence Report has been amended to:

• include the updated presentence report templates as endorsed by the Commissioner; and
• update the timeframe for full written presentence reports to be consistent with the procedure - Court Advisory Reports.

• to broaden its scope and rename it "Energy and Water Conservation";
• to provide for mandatory reporting for south east Queensland facilities set out by the Queensland Water Commission and relevant councils to comply with Water Efficiency Management Plans;
• to include energy conservation measures in line with the Strategic Energy Efficiency Policy (SEEP), to improve asset value and reduce operating cost whilst ensuring focus on sustainability in facility design, renovation and construction; and
• to provide for the education of staff and offenders on the use of potable water and energy consumption within corrective services facilities.

Appendix - Guidelines for Potable Water Use has been amended to be consistent with the updated procedure.

Appendix - Water Conservation Information Sheet has been revoked.

• to update legislative, position and title references; and
• to remove advisor of the register and Assistant Director, Strategic Policy and Services and replace with Senior Advisor and Liaison Officer of the Victims Register.

Administrative Form - Report of a Reasonable Suspicion of Child Abuse and/or Neglect - Version 05

Appendix - Suspension - Queensland Parole Order - Version 05

Offender Management

• remove in section 3 that a list should be made of all employees who wish to access the interlock service; and
• change the availability to public.

Appendix - Suspension - Queensland Parole Order  has been amended to remove reference to accountability standard - Contravention, Probation and Parole.

Procedure - Religious Visitors - Version 05

Appendix - Issuing Authority Identifier - Version 04

Appendix - District Office Issuing Authority Identifier List - Version 01

Procedure - Religious Visitors has been amended-

• adding section 7.3 to provide a consistent process for religious visitor access to accommodation unit common areas; and
• in section 7.4 to indicate that the Princess Alexandra Hospital Secure Unit Medical Director is responsible for provision of pastoral and spiritual care by the Princess Alexandra Hospital Pastoral Care Services and by approved QCS religious visitors.

Appendix - Issuing Authority Identifier has been amended-

• to remove Regional Manager from the list of identifiers as all warrants issued under the Regional Manager delegations utilise the District Office code/QCS identifier; and
• to include reference to the Instrument of Limitations of the Corrective Services Officers powers, procedure - Warrants and new appendix.

Appendix - District Office Issuing Authority Identifier List has been developed in conjunction with amended Appendix - Issuing Authority Identifier - Version 04.

Procedure - Offender Mail - Version 09

Procedure - Prisoner Monies - Version 07

Offender Management

Procedure - Gender of Staff at Female Corrective Services Facilities has been amended:

• requiring male officers to receive relevant training when working at a female facility and to verbally announce their presence before approaching an accommodation area;
• removing the requirement for a female officer to accompany a male officer when in contact with offenders;
• indicating that a male officer should not be alone with a female offender; and
• updating the Anti-Discrimination Tribunal Queensland decision information.

Procedure - Mail - Offender Mail has been amended:

• in section 2.2 - adding "Outgoing ordinary mail must be addressed on the front on the front of the envelope ... Offenders subject to a domestic or family violence protection order are not permitted to contact people identified in that order"; and
• adding 2.5 - Mail addressed to primary or secondary educational institutions".

Procedure - Prisoner Monies has been amended:

• in section 3.1 to provide for the depositing of prisoner cheques over $1 000 that cannot be returned:
  • "If the funds cannot be returned to the sender, the funds must be held in suspense pending alternative suitable arrangements or until the offender's release";
• in section 3.1 to clarify that deposits from unidentified senders should be held in suspense until the sender is identified;
• adding section 3.2, to provide a process for managing funds held in suspense;
• replacing 4(g) with "reimbursement for cost of replacing or repairing property wilfully damaged or destroyed during the commission of an offence or breach of discipline"; and
• updating section 9 - Unclaimed Monies to outline the PTQ processes for managing unclaimed monies.

Procedure - Fraud and Corruption Prevention - Version 02

Procedure - Whistleblower Management - Version 04

Procedure - Misconduct Investigation - Version 03

Appendix - Misconduct Investigation Manual - Version 02

Procedure - Fraud Control and Corruption Prevention has been amended to update relevant position, branch titles and legislative references.

Procedure - Whistleblower Management has been amended:

• to highlight the Agency's commitment to protect whistleblowers (section 1);
• to add the principles of the Whistleblower Protection Act 1994 (section 1.1);
• to define relevant public sector definitions (section 1.2);
• to add that the Minister must prepare each financial year a report of WPA disclosures to the Legislative Assembly (section 1.3);
• to add that a PID can be made anonymously, but identification is encouraged to assist investigations (section 3);
• to add that PIDs can be made to other public sector entities (section 4);
• to indicate the Director, Ethical Standards is the Whistleblower Protection Officer for the Agency (section 5);
• to add risk of reprisal must be assessed immediately upon PID (section 6);
• to add that if wrongdoing is established, as a result of an investigation, the report must be referred to the Director-General (section 6);
• to add supervisors and managers should take all reasonable steps to ensure no reprisal action is taken against an employee (section 9);
• to add that if an officer gains knowledge about a matter being investigated that he/she must not intentionally or recklessly disclose such information unless authorised (section 10); and
• to add that this procedure must be reviewed no later than two years after the date of this approved version (section 13).

Procedure - Misconduct Investigation has been amended:

• to update relevant position, branch titles and legislative references;
• to highlight that investigators should have access to the CMC's Facing the Facts publication (section 1.2);
• to add that investigators should highlight systemic issues in respect to any recommendation for remedial action (section 4.3);
• to add only the Director, Ethical Standards is authorised to close an Ethical Standards Branch investigation file (section 5); and
• to add the Director, Ethical Standards may consider referring a matter to the CMC if a vexatious, frivolous, false or misleading complaint is established (section 6).

Appendix - Misconduct Investigation Manual has been amended:

• to update relevant position, branch titles and legislative references;
• to provide for the role of the CMC in an investigation (page 13);
• to complete the list of grounds of discrimination (page 14);
• to add information about how the ESB would manage a referral (page 21);
• to add that external investigators can be secured to conduct investigations (page 21);
• to add that the terms of reference provide authority for the identification and securing of documents or records as evidence (page 39);
• to add an example of when to consider use of an interpreter (page 42);
• to add that copies of tapes, not transcripts, will be provided to interviewees (page 45); and
• to add that an interpreter should not be used as a support person (page 46).

• increase the purchasable number of disks per album to five;
• include into Health and Fitness Supplements:
  • Herron Fish Oil;
  • Natures Own Multi-Vitamin; and
  • Amcal Glucosamine.

• add section 2.5 - Describe the research methods of the project;
• add section 2.7 - Prosed project schedule;
• add section 2.9 - Project outputs;
• add section 2.10 - Publication plan;
• add section 2.11 - Data storage and handling; and
• add section 3.9 - Describe the possible health and safety risks of involved researchers and what precautions will be taken to prevent or minimise these.

Appendix - Community Advisory Committee - Probation and Parole - Terms of Reference - Version 01

Appendix - Community Advisory Committee - Low Security Correctional Facilities and Work Camps - Terms of Reference - Version 01

Appendix - Secure Custody Coordination Committee - Terms of Reference - Version 01

Procedure - Assault - Version 02

Procedure - Operational Debriefing - Version 03

Procedure - Admission of offenders to an external Mental Health Facility - Version 02

Procedures - Computer - Offender Access to In-Cell Computers - Version 03

Administrative Form - Request for Rental Computer Equipment - Version 02

Administrative Form - In-Cell Rental Computer Contract - Version 02

Administrative Form - In-Cell Rental Computer Equipment Issue/Return - Version 01

Procedure - Property of Offenders - Version 05

Support Services

Safety and Security

• renaming the procedure from Community Advisory Committees;
• adding an additional type of committee for secure facilities;
• adding guidelines on the formation of committees; and
• adding guidelines on the composition of the committees.

Appendix - Community Advisory Committee - Probation and Parole - Terms of Reference - Version 01 has been developed to provide the terms of reference for a Community Advisory Committee for Probation and Parole.

Appendix - Community Advisory Committee - Low Security Correctional Facilities and Work Camps - Terms of Reference - Version 01 has been developed to provide the terms of reference for a Community Advisory Committee for a Low Security Correctional Facility and Work Camps.

Appendix - Secure Custody Coordination Committee - Terms of Reference - Version 01 has been developed to provide the terms of reference for a Secure Custody Coordination Committee.

Procedure - Assault - Version 02 has been amended to address assaults involving visitors.

Procedure - Operational Debriefing - Version 03 has been amended to include the new appendix, Operational Debrief (Example Checklist/Worksheet).

Procedure - Admission of offenders to an external Mental Health Facility - Version 02 has been amended in section 3 (e) to state: "the General Manager or nominee at the facility that is the primary location for the offender must complete a Form 9 in the QCS electronic recording system to facilitate the offender's return to the facility".

Procedures - Computer - Offender Access to In-Cell Computers - Version 03 has been amended in:

• section 4 - Security Inspection of In-Cell Rental Computer and Software has been amended o reflect the enhanced processes with regards to:
  • the timeframes for 'security checks' to occur; and
  • a definition of responsibility for determining how 'security checks' are to be completed.
• section 8 - Damage to rental computer has been amended as In-Cell Rental Computers are no longer issued with a locking device; and
• section 11 - Return of in-cell computer equipment has been added. This section section outlines the process which occurs once the rental agreement has been completed.

Administrative Form - Request for Rental Computer Equipment - Version 02 has been amended so that offenders can provide sufficient and consistent information about their request for an in-cell computer.

Administrative Form - In-Cell Rental Computer Contract - Version 02 has been amended to reflect the changes made to Procedure - Computers - Offender Access to In-Cell Computers with regards to the conditions of rental of in-cell computer equipment.

Administrative Form - In-Cell Rental Computer Equipment Issue/Return - Version 01 has been developed to facilitate the recording of details such as:

• the serial and identification numbers of the issued in-cell rental computers;
• the condition of the in-cell rental computer equipment on issue or return;
• the date of issue and return; and
• the authorising staff member.

Procedure - Property of Offenders - Version 05 has been amended:

• in section 3.2 - removing "items of clothing approved by the chief executive to be worn by female offenders instead of uniform" as the General Manager Brisbane Women's Correctional Centre advises the exemption is unnecessary;
• by adding section 3.3 - Approved photographs to define and provide direction as to what photographs should be considered appropriate for offender issue and to challenge the offender should the personal relationship between the offender and child be questioned;
• in section 6.8 - replacing "must" with "should" since not all property is transported by Queensland Rail; and
• in section 7.5 - adding "For unclaimed monies, refer Trust Accounts Act 1973 and procedure - Prisoner Monies" to provide for the different process used for managing unclaimed monies.

• to include an implement date;
• removing the references in section (1.3) to restricted items;
• updating smoking policy information (refer s 2.2);
• removing references to bonuses that are no longer available (refer s 3.1);
• updating program information (refer ss 3.3, 5.2);
• updating trust fund information (refer s 4.7);
• clarifying transfer information (refer s 7.5);
• updating transitional support information (refer s 8.6); and
• updating contact details (refer s 9).

Procedure - At-Risk Management (Self Harm / Suicide) - Version 06

Procedure - Prison Industries' Operation - Version 02

Administrative Form - Employment Statement - Version 01

Appendix - Prisoner Employment Governance Committee - Terms of Reference - Version 01

Offender Management

Procedure - At-Risk Management (Self Harm / Suicide) - Version 06 has been amended by:

• adding into section 5 "The sending facility staff member must also confirm with the receiving facility staff member that the receiving facility has the capacity to conduct the observations of the offender to the required level; and
• changing all titles to relevant Queensland Health titles.

Procedure - Prison Industries' Operation has been amended to:

• change the title from Correctional Industries' Operation to Prison Industries' Operation;
• reference to the Prisoner Employment Policy and Action Plan 2008 - 2011 in relation to the definition of prison industries and National Competition Policy;
• incorporation of the Prisoner Employment Governance Committee with a link to its terms of reference;
• new industry projects to be referred to Prisoner Employment Governance Committee;
• access to training and programs expanded to include reference to the Offender Management Plan; and
• employment statements may be issued in accordance with the administrative form Employment Statement.

Administrative Form - Employment Statement - Version 01 has been developed in accordance with the procedure - Prison Industries' Operation.

Appendix - Prisoner Employment Governance Committee - Terms of Reference - Version 01 has been developed.

Procedure - Community Advisory Committees - Version 02

Procedure - Community Service Projects - Version 07

Administrative Form - Application to Become a Community Service Project - Version 04

Administrative Form - Child Protection Risk Management - Version 01

Administrative Form - Community Service Allocation Assessmen t - Version 03

Procedure - Child Protection - Reportable Offenders has been amended:

• changing references from the Sexual Offender and Dangerous Offenders Unit (SODOU) to the High Risk Offender Management Unit (HROMU);

• changing the email address that is used to contact the Adviser, HROMU; and

• replacing references to 'supervision orders' with 'community based supervision' to remove confusion in relation to relevant orders.

Procedure - Community Advisory Committees has been amended:

• changing the application of the procedure from Custodial to Custodial Operations/Probation and Parole; and

• adding that Probation and Parole representatives may be included in the composition of a community advisory committee.

Procedure - Community Service Projects has been amended:

• to include consideration of offenders with special needs in community service project assessments;

• noting that community service project assessment considerations must be recorded on IOMS;

• to include the requirement for the administrative form - Child Protection Risk Management to be completed and attached to the administrative form - Application to Become a Community Service Project;

• amending the approval process for Probation and Parole community service projects to reflect efficient business practice; and

• clarifying that on-site supervisors for Probation and Parole community service projects are not required to undertake criminal history checks.

Administrative Form - Application to Become a Community Service Project has been amended:

• by providing reference to the newly developed administrative form - Child Protection Risk Management;

• by including the requirement that project assessments consider the special needs of offenders; and

• by clarifying the expectations surrounding criminal history checks for on-site supervisors.

Administrative Form - Child Protection Risk Management has been developed:

• to address risk mitigation strategies contained in the procedure - Community Service Projects;

• to outline information required in order to adequately manage risk regarding child protection at community service projects; and

• to provide mandatory risk mitigation strategies for project supervisors and corrective services staff.

Administrative Form - Community Service Allocation Assessment has been amended:

• to reflect the change of role from Community Service Co-ordinator to a generic role of an authorised corrective services officer; and

• by clarifying other relevant factors.

Appendix - Water Restriction Levels - Version 03

Appendix - Water Restriction Levels - Version 03 has been revoked.

• allow the General Manager of a corrective services facility to approve the purchase of running shoes for an offender above the $150.00 limit on the advice of a health care professional.
• the reference to the procedure Prisoner Access to Computers was removed and replaced with a reference to the procedure Computers - Offender Access to In-Cell Computers.

Confidentiality of Offender Medical Information held by Queensland Health - Version 03

Death - Version 02

Domestic/Cleaning Staff - Version 02

Drug Screening - Version 02

Personal Identification - Version 07

Appendices

Cleaning Standards for Queensland Health Centres located within Corrective Services Facilities - Version 01

Instructions for identification card applications - Version 05

Management Of The Temporary File - Version 02

Use and Security of Queensland Corrective Services Identification Cards - Version 05
 

Generally, the documents have been amended to-

• reflect the new working relationship with Queensland Health;
• update titles of positions, units and documents; and
• add references to relevant Agency documents.

Procedure - Confidentiality has been substantially amended and renamed "Confidentiality of Offender Medical Information held by Queensland Health" to outline new processes for exchanging information now that offender health services are provided by a different Agency.

Procedure - Domestic/Cleaning Staff has been amended to incorporate a reference to the new appendix - Cleaning Standards for Queensland Health Centres located within Corrective Services Facilities.

Procedure - Assessment - Version 08

Procedure - Child Protection - Reportable Offenders - Version 05

Procedure - Community Service Projects - Version 06

Procedure - Court Advisory Reports - Version 04

Procedure - Exit - Version 06

Procedure - Induction - Version 03

Procedure - Parole Orders and Resettlement Leave Program - Version 08

Procedure - Review - Version 09

Procedure - Transfer of Offenders - Version 09

The Admission procedure has been amended by:

• adding to section 13 that an offender's current personal and order details must be recorded on IOMS within two business days of first contact;
• adding to section 13 that an offender is to be assigned to a supervising officer on IOMS within two business days from first contact.

The Assessment procedure has been amended to include:

• adding in section 3.5 that the district manager may authorise additional time to complete an offender management plan and that the assessment and offender management plans must be verified within five days of completion.

The Child Protection - Reportable Offenders procedure has been amended to include:

• adding in section 2 timeframes in which the Notification Kit must be given to the offender and where to fax off the receipt of delivery of the kit;
• adding in section 2 that if an officer believes they supervise an offender who may fit the criteria of a reportable offender that they must notify the High-Risk Offender Management Unit;
• added a new section 6 that outlines that an offender's police reporting schedule, as well as proposed strategies to monitor the offender's compliance with their conditions, must be recorded in the offender management plan.; and
• in section 7 that the notice to CPOR of Particular Event must be faxed within two business days.

The Community Service Projects procedure has been amended by:

• adding to section 9 which outlines the community service requirements of offenders subject to an Intensive Correction Order;
• adding to section 10 which outlines that all hours worked by offenders are to be collected regularly and recorded on IOMS prior to the 9th day of the month;
• adding to section 12 which outlines information about aboriginal and isolated communities.

The Court Advisory Reports procedure has been amended to include:

• adding into section 1 that all requests for reports must be entered on IOMS and allocated to an officer within two business days of receipt of documentation;
• added new section 2. This section outlines pre-sentence assessments, the time frames in which they are to be completed and how to apply for an extension.
   

The Exit procedure has been amended to include:

• adding additional information into section 8.1. This information outlines when a completion summary is to be completed and submitted for verification.

• The Induction procedure has been amended to include:

  • adding in section 8 that the district manager, or supervisor, may authorise additional time if circumstances beyond the officer's control prevent completion of an induction within the required timeframe.
     

The Parole Orders and Resettlement Leave Program procedure has been amended to include:

• adding in section 6:
  • that all reports requests by the parole board must be submitted to the board within three weeks; and
  • Leave of Absence Sponsor Assessments must be submitted within 14 days.
• adding a new section 6.1. This section outlines interstate transfer applications. All reports must be submitted within 21 days upon receipt of the request and that home assessments must be submitted to the Probation and Parole Directorate office within 14 days.

The Review procedure has been amended to include:

• adding in section 3.2 that an event based review can be completed once an offenders circumstances change in relation to their planned interventions or prior to reducing an offenders supervision frequency.

The Transfer of Offenders procedure has been amended to include:

• section 6 has been amended to include:
  • that the assessment and case management plans must be verified prior to transfer to another district office;
  • that offenders are to report within five working days of their transfer;
  • that offenders are to be assigned to a supervising officer within five working days.

Procedure - Disclosure of Confidential Information - Version 06

Offender Management

The Disclosure of Confidential Information procedure has been amended by:

• adding section 8.1 - Disclosure under Family Responsibilities Commission Act 2008 - to address disclosure requirements under the FRCA and to incorporate the new FRC sharing protocol and templates:
  • Family Responsibilities Commission Information Exchange - Version 02;
  • Family Responsibilities Commission Information Sharing Request - Custodial - Version 02;
  • Family Responsibilities Commission Information Sharing Request - Probation and Parole - Version 02;
  • Information Sharing - Custody - Version 02; and
  • Information Sharing - Probation and Parole - Version 02.

Form 27a Application to Visit - Professional , Official or Other Business Purposes Version 03

Procedure - Mobile Telephones - Version 03

Safety and Security

• removing "Following an involuntary transfer of an offender, the General Manager at the new location must arrange for a payment into the offender's trust account to cover the cost of phone calls in excess of the local call costs for up to two calls a week. This arrangement will continue for the duration of the involuntary placement of the offender and is to be reviewed quarterly by the General Manager" (section 2.6);
• removing reference to the Duty Executive approving after hours transfers (section 2.7); and
• removing reference to regional managers as each probation and parole office has a district manager (section 10).

The Mobile Telephones procedure has been amended by adding in section 2:

• If the offender cannot or will not nominate a person or location to have the item forwarded to, the mobile telephone must be seized as a prohibited thing and forfeited to the State. The offender must be issued a Form 25 - Receipt for Seized Property) and be advised of this decision and the reasons for it (refer Form 26 - Notice of Forfeit of Seized Thing).
• Mobile telephones forfeited to the State must be held for the required 28 day period before being disposed of via a registered charity or recognised mobile telephone recycler.
• Any mobile telephones being held pending collection by or forwarding to a third party are to be stored in a secure location approved by the general manager, external to the facility (eg the visits processing area). Facilities that do not have such a location must store the mobile telephones in a secure location within the gatehouse.

Procedure - Complaints Management - Version 04

Appendix - Prisoner Information Booklet

Support Services

The Complaints Management policy has been amended to:

• highlight in the complaints process flowchart that an extension letter should not be used for a complaint by an offender alleging discrimination (page 3);
• add that if the complaint by an offender is alleging discrimination then the offender is not required to request a review of the decision before choosing to raise the compliant in writing with the official visitor (page 4);
• add definitions for direct and in-directed discrimination (page 6); and
• add to the complaints categories a new section, "complaints by offenders alleging discrimination", which advises that complaints that allege discrimination are to be dealt with in accordance with the complaints management process and referred to the Legal Services Branch for consideration (page 7).

The Complaints Management procedure has been amended to:

• advise that written complaints which include allegations of discrimination should be bought to the attention of Legal Services Branch (section 2.2 (e));
• add that complaints made by an offender that allege discrimination must be met within statutory timeframes (section 2.2 (i));
• add that if a matter was previously investigated by the General Manager, Regional Manager or Director the case must be referred to the relevant Assistant Director-General or Executive Director (section 2.2 (j));
• add a new section providing an overview of how complaints by offenders alleging discrimination must now be dealt with as a consequences of the changes made by the Corrective Services and Other Legislation Amendment Act 2008 (section 5);
• add a new section that proves a basic understanding of how to identify possible discrimination (section 6);
• indicate that complaints by an offender, that include an allegation of discrimination, outcome advise in relation to the compliant must be provide within four months of the offender making the written compliant about the alleged discrimination (section 8); and
• add a new paragraph to which highlights that if the compliant by an offender is alleging discrimination then the offender is not required to request a review of the decision before choosing to raise the complaint in writing with the official visitor (section 10).

The Prisoner Information Booklet has been amended to:

• replace "strip-searching" with "subject to a search requiring the removal of clothing" (section 1.1); 
• replace reference to "community correctional officer" with "Probation and Parole Officer" (section 1.5); and 
• add "Complaints about discrimination" to outline that, in accordance with Corrective Services and Other Legislative Amendment Act 2008, prisoners are required to use internal complaints processes in the first instance (section 6.2). 

Form 9 - Order for Transfer of a Prisoner - Version 02

• Law Enforcement or Emergency Services Officers accessing the facility need not be registered on the biometric system or processed on this system if permitted by the General Manager; and
• all other visitors 18 years of age or older must be registered and processed on the biometric system when accessing the facility.

The Prisoner Monies procedure has been amended in section 1 to explicitly state that funds held in the Arunta phone account are included in the $5000 limitation for prisoners trust accounts.

• inserting after "Chief Executive" - "pursuant to a court order" to indicate that the Chief Executive releases the offender onto parole pursuant to an order of the court;; and
• by adding to the signature field to provide for relevant officers to sign for and on behalf of the delegate as per the Instrument of Delegation of Chief Executive Powers - Corrective Services Act 2006 using the format "[Name] for and on behalf of [Delegate Name, Delegate Title]".

• replacing "the grounds of the [amendment/suspension] are: [insert grounds]" with 'I reasonably believe that the grounds of the [amendment/suspension] are: [insert grounds]" to clarify that the delegate must reasonably believe the grounds of the suspension; and
• by adding to the signature field to provide for relevant officers to sign for and on behalf of the delegate as per the Instrument of Delegation of Chief Executive Powers - Corrective Services Act 2006 using the format "[Name] for and on behalf of [Delegate Name, Delegate Title]".

• inserting after "Chief Executive" - "pursuant to a court order" to indicate that the Chief Executive releases the offender onto parole pursuant to an order of the court;
• replacing "it is reasonably believed that the prisoner:" with "I reasonably believe that the prisoner:" to clarify that the delegate must reasonably believe the grounds of the suspension; and
• by adding to the signature field to provide for relevant officers to sign for and on behalf of the delegate as per the Instrument of Delegation of Chief Executive Powers - Corrective Services Act 2006 using the format "[Name] for and on behalf of [Delegate Name, Delegate Title]".

Conflict/Declaration of Interest version 02

Employment of Individuals with Criminal Convictions version 02

Other Employment version 02

Administrative form - Other Employment Register version 01

Administrative form - Other Employment Request version 02

Work Experience Placements version 02

Administrative form - Work Experience Checklist version 01

Administrative form - Confidential Information (Work Experience) version 01

Generally the documents have been amended to:

• update references to legislation (e.g. Public Service Act 2008) and Public Service Commission policies and directives; and
• outline processes involving SSA.

The Conflict/Declaration of Interest procedure has been amended to align it with the procedure - Giving and Receipt of Gifts and Benefits.

The Employment of Individuals with Criminal Convictions procedure has been amended to:

• indicate that Human Resource Services Branch now oversees all criminal history checks;
• provide privacy information;
• address applicants' entitlement to natural justice;
• provide options for managing an employee's changed circumstances; and
• address appeal rights.

The Other Employment procedure (formerly "Secondary Employment") has been amended by:

• including a requirement to obtain prior approval for all forms of Other Employment;
• specifying that approval for other employment of up to 12 months does not guarantee extension beyond 12 months;
• requiring all new employees to indicate whether or not QCS will be their sole employer;
• outlining a requirement for annual updating and submission of new applications annually by all staff regarding other employment;
• including fatigue management guidelines as a consideration in granting other employment approvals; and
• requiring the production of a medical certificate in all cases of injury or absence resulting from other employment.

Administrative form - Other Employment Register has been developed to:

• maintain at the facility level a register of approved employees; and
• record any specific conditions that are required for the approval of other employment.

Administrative form - Other Employment Request  (formerly "Secondary Employment Declaration Form") has been amended by:

• outlining the employee's obligations when requesting other employment; and
• providing for details of the other employment to be clearly identified.

The Work Experience Placement procedure has been developed by:

• rearranging the content of a previously revoked version of the procedure; and 
• adding new administrative forms - Confidential Information (Work Experience) and Work Experience Checklist.

The Disclosure of Confidential Information procedure has been amended:

• to add further information suitable for release to offenders in section 14;
• to provide the qualification that information provided to offenders should only contain the offender's personal information and not 'confidential information' as defined under CSA s341;
• to support legal advice that the relevant legislative provision must be specified that authorises a disclosure which must be limited to relevant information; and
• in section 15, to clarify that the Victims Register may only provide information to a victim.

Freedom of Information Request for Files and Documents version 01

Administrative form - Freedom of Information and Privacy Request for Files and Documents version 01

The Freedom of Information Request for Files and Documents procedure was created to provide for:

• the timely processing of document requests sought under the Freedom of Information Act 1992; and
• relevant information to be received by the Freedom of Information and Privacy Unit in Legal Services.

Administrative form - Freedom of Information and Privacy Request for Files and Documents provides:

• an email template for FOI to request information from other business units; and
• for the business unit to reply to the request.

At-Risk Management (Self Harm/Suicide) version 05

Administrative form - At-Risk District Manager Response version 02

Administrative form - At-Risk First Officer Response Probation and Parole version 03

Administrative form - At-Risk Management Incident Control - Staff Seniority List version 01

Administrative form - At-Risk Management Plan version 03

Administrative form - Initial Response Plan version 04

Administrative form - Major Incident Log - At-Risk Management - Probation and Parole version 01

Administrative Form - Observation Log - At-Risk Offender - version 04

Administrative Form - Transfer Summary - version 05

Appendix - Indicators of At-Risk Behaviour - version 03

Appendix - Periods of Critical Risk - version 04

Appendix - Risk Level/Observation Guidelines - version 02

• section 1, by stating that the assessment and observation of at-risk offenders must be prioritised;
• section 3.1, by stating that-
  • disclosure of an at-risk offenders status to others must be done in line with Queensland Government Information Privacy Principles; 
  • an offender may be assigned separate accommodation for day/night;
  • female offenders may be supplied with paper underwear;
• section 3.3, by including processes for offenders not deemed to be a high risk of self harm/suicide;
• section 8.2, with the removal of the registered nurse being responsible for observations; and
• section 9, by including a requirement to notify the Probation and Parole Office of at-risk offenders when discharged from custody to the community.

The following administrative forms have been amended/created:

• "At-Risk District Manager Response" by including elements to ensure and appropriate and practical response to at-risk behaviour;
• "At-Risk First Officer Response Probation and Parole" to ensure relevant managers are notified of critical at-risk incidents and reflect current first aid accreditations;
• "At-Risk Management Incident Control - Staff Seniority List" was created to provide Probation and Parole offices with timely access to the contact detail of senior staff who must be notified and must be involved in the management of at-risk incidents;
• "At-Risk Management Plan" has been reformatted to increase operational ease of use;
• "Initial Response Plan" by adding check boxes to differentiate between night and day placement conditions;
• "Major Incident Log - At-Risk Management - Probation and Parole" was created to provide a standardised documentation mechanism for Probation and Parole officers to record details of major self harm/suicide incidents;
• "Observation Log - At-Risk Offender" by removing "registered nurse" as a designated person to complete the observation log; and
• "Transfer Summary" to enable the transfer of at-risk information between Probation and Parole and Custodial.

The following appendices have been amended:

• "Indicators of At-Risk Behaviour" by including research information and specific indicators for female offenders and offenders under community supervision;
• "Periods of Critical Risk" to capture specific risk factors for female offenders and offenders subject to community supervision; and
• "Risk Level/Observation Guidelines" by including specific guidelines on determining the risk of offenders under community supervision.

Assault version 02

Communication Protocols for Queensland Corrective Services Correctional Centre and Queensland Health Centre staff version 02

Complaints Management version 02

Death in Custody version 03

Detention Units version 03

Discharge of Prisoners - Queensland Health Centre Staff version 02

Initial Receptions into Custody version 02

Intensive Management version 03

Movement of Prisoners from Secure to Residential Accommodation version 02

Sexual Assault version 03

Substance Testing - Corrective Services Facilities version 08

Transgender Offenders version 02

Transportation of Pathology Specimens and Medications version 01

Administrative form - Application for Release of Medical Records version 03

Administrative form - Complaint version 03

Administrative form - Health Centre Referral version 02

Administrative form - Transfer of Custody of Body to Queensland Police Service version 01

Appendix - Complaint Classifications - version 03

Prisoner Information Booklet

Offender Management

Safety and Security

Support Services

Generally, the documents have been amended to:

• reflect the new working relationship with Queensland Health;
• update titles of positions, units and documents; and
• add reference to relevant Agency documents.

The Admission procedure has been further amended to in section 6.1 to provide for the use of the new Centrelink form - Notification of Imprisonment. Once received, the form enables Centrelink to cease payments to an offender so to offender does not accrue any debt.

The Assault procedure has been amended to address assaults involving visitors.

The Communication Protocols for Queensland Corrective Services Correctional Centre and Queensland Heath centre staff procedure (formerly "Communications") provides communication protocols for QCS and QH staff working in corrective services facilities.

The Complaints Management procedure and related documents have been amended:

• to indicate that complaints regarding health services provided will be managed in accordance with QH Offender Health Services Branch complaints management processes; and
• in section 6, to remove "Complainants must receive written outcome advice in relation to their complaint within the required timeframe".

The Death in Custody procedure has been amended in section 7, to add a new administrative form - Transfer of Custody of Body to Queensland Police Service - version 01 to facilitate and document the transfer process.

The Discharge of Prisoners - Queensland Health Centre Staff procedure (formerly "Discharge of Prisoners") and administrative form - Discharge Health Report apply to QH staff only.

The Transportation of Pathology Specimens and Medication has been developed to document the role QCS plays in transporting pathology specimens and medications.

The Prisoner Information Booklet has been amended to provide current information about in-cell computer usage.

Administrative form - Circumstances Leading to Initiation of a Breach version 04

Administrative form - Circumstances Leading to Initiation of a Breach has been amended to include an area for officers to record:

• the date and time the form was handed to the prisoner; and
• the names of the officer initiating the breach and accompanying officer.

• Purpose, to reflect what is stated in the Research Handbook;
• section 2, to detail the process for addressing offender's requests to undertake research and prohibits offenders' research involving corrective services issues or interaction with human subjects; and
• section 2.3, adding "The Agency regularly reviews and prioritises areas of preferred research".

Administrative form - Gift Declaration version 03

The Giving and Receipt of Gifts and Benefits procedure (formerly "Gifts Given and Received") has been amended:

• by replacing duplicate information with links to relevant sections of the OPSC policy; and
• increasing the reportable gift threshold from $50 to $100 which is consistent with the OPSC policy.

Administrative form - Gift Declaration has been amended to make the form more user-friendly and more consistent with the QCS gifts register .

Planning version 06

Review version 08

Assessment version 08

Administrative form - Planning Needs Assessment - Custodial Version - version 01

The administrative form for Planning Needs Assessment - Custodial have been developed to assist assessors during the interview, and as a guideline on how to complete the assessment, including areas to consider.

Appendix - Reporting, Attitude and Overall Compliance (RAOC) Case Report Guidelines - version 01

• provide additional information (medical history, current problems, known allergies, special diets, scheduled future appointments, medications, additional vaccination information) in order to reduce Freedom of Information requests from medical practitioners and offenders after their release; and 
• ensure that the practices and information provided meet community standards.

• improve the delivery of clinical services to offenders in an emergent situation; and 
• improve responses provide to offenders in emergency situations.  Following a Death in Custody and a review of processes earlier this year, the flowchart was developed to asses in the clinical decision  making process to ensure consistent standards across the Stat and in all facilities.

• with a title change, this form was previously named "Drug Authority";
• to enable Health and Medical Services to monitor and assess the needs of offenders, ensuring that offenders are notified of the potential cost to them in the provision of non Queensland Health Standard Drug List (SDL) medications;
•  to reduce requests for non-SDL medications; and 
• to ensure that the prescribing of non-standard medications is considered clinically appropriate in the correctional setting.

Appendix - Guidelines for Referral to Offender Intervention Programs version 02

The documents have been amended to:

• better align with Offender Programs and Services Accountability Standards
• amend program referral criteria for the Cognitive Self Change Program (CSCP); and
• support the implementation of the RoR - Prison Version (RoR-PV).

The Programs for Offenders procedure has been amended in:

• sections 1 to 8 - all section titles have been updated as per the Accountability Standards and pre existing relevant information has been merged into these procedural sections.  Links to the relevant Accountability Standards have also been included; 
• sections 1.6 to 1.9 - non-directly relevant information has been removed;
• section 2.1 Assessment - the requirement that referrals to violent offending programs be based on specialised assessments has been removed in accordance with the changed program referral criteria.  the requirement for specialised assessments to be made through the ORNI-R has been removed in accordance with procedural amendment to Assessment;
• section 6.2 Program Scheduling - sites have been assigned the responsibility of developing six month program schedules and linkage to the MPS targets has been established; and
• section 7 - Program Governance - titles of governing committees have been updated.

Appendix - Guidelines for Referral to Offender Intervention Programs has been amended: 

• to indicate that reference to RoR rather than ORNI-R scores will be used to identify offender eligible for referral to criminogenic programs; and
• regarding CSCP program referral criteria, to include offenders who have four or more violent offences.

The Substance Testing - Corrective Services Facilities procedure has been amended by:

• expanding the section 3 to include a range of testing purposes;
• adding a new section 3.1 "Targeted testing" which provides guidance for communication between probation and parole and custodial officers when determining frequency of testing for DPSOA offenders returning to custody following a contravention;
• including a requirement  that the High-Risk Offender Management Unit must be notified upon a DPSOA offender testing positive to an illicit substance;
• adding in section 7 that depending on the purpose of the test, a general manager my determine that a confirmatory test is not required and disciplinary action may not result from a positive test result; and
• removing the section "Random testing", replacing it with a link to the new procedure - Substance Testing Random - Corrective Services Facilities.

The Substance Testing Random - Corrective Services Facilities procedure has been amended by:

• integrating into the procedure the appendix - Random Testing for Statistical Purposes and removing the inaccurate statement "The Drug Strategy Unit will accept responsibility for costs of random testing programs"; and
• ensuring section 6 the processes for taking samples and testing in low security facilities are consistent with the procedure - Substance Testing - Corrective Services Facilities.

The Control of Hazardous Culinary Equipment and Management of Food Stores procedure has been amended by:

• broadening the scope of its purpose
• adding to section 1 the responsibilities of officers controlling the food stores at a corrective services facility; 
• clarifying whether each part of the procedure pertained to culinary equipment and/or food stores;
• clarifying in section 9, the role of the delegate when determining a search requiring the removal of clothing; and
• inserting section 11 "Food stores annual review" which requires the general manager or nominee to review the management (ie. security, inventory and access) of food stores annually .

The Offender Purchasing procedure has been amended:

• in section 3.2 by adding a watch with a recording device to the list of prohibited items; and
• inserting a legislative and procedural reference..

The Child Protection - Reportable Offenders procedure has been amended:

• by adding to the table in section 6, "Notification made to Department of Child Safety or Queensland Police Service regarding any suspicions of abuse of a child or re-offending against a child"; and
• by moving functions from the Child Safety Unit to the High-Risk Offender Management Unit.

Administrative form - Assessment of Requirement for Telecommuting Arrangement version 01

Administrative form - Telecommuting Agreement version 01

Administrative form - Telecommuting Application version 01

Administrative form - Telecommuting Assets Loan Approval version 01

Administrative form - Telecommuting Cost/Benefit Assessment - Implementation Checklist version 01

Administrative form - Telecommuting Cost/Benefit Assessment - Interim Checklist version 01

Administrative form - Telecommuting Performance Indicators and Evaluation Technique Options version 01

Administrative form - Telecommuting Work and Communication Management Strategy version 01

Administrative form - Telecommuting Workplace Health and Safety Checklist Report version 01

• to provide a more flexible approach to working arrangements and a means by which to facilitate flexible work practices that allow employees to meet both personal and organisational obligations;
• to define telecommuting as the agreed regular performance of part of an employee's ordinary hours of duty as a home-based officer during prescribed hours of work, utilising information technology and telecommunications as a substitute for commuting to the primary workplace; and
• to ensure QCS telecommuting arrangements follow a set of specified principles and processes.

• to change the title to "Prisoner Monies" to broaden the scope of the procedure to deal with funds that may not be deposited into a prisoner's trust fund;
• to clarify the policy that a prisoner is not permitted to have access to monies in excess of $5 000 at a corrective services facility;
• in section 2.1, to provide for occasions when a decision is made to discharge a prisoner within two weeks;
• in section 2.1, to require a prisoner to advise the Trust Accounts officer in writing how he / she wants the trust account funds to be transferred;
• in section 3, to enable the general manager of a facility to authorise funds to be deposited into accounts other than the prisoner trust fund;
• in new section 3.1, to strengthen internal control measures and to stipulate that if an entity is depositing an amount to a prisoner trust account-
  • equal to or over $1 000 and the entity is known, the funds must be returned to the entity; or
  • equal to or over $1 000 and the entity is unknown, the funds must be receipted but held in a suspense account;
• in section 5, to ensure that if a prisoner subject to management by Public Trustee of Queensland (PTQ) is transferred, that the receiving facility is advised of funds held by PTQ;
• in section 6, to ensure that trust fund balances of prisoners subject to PTQ management are reviewed on a quarterly basis (rather than annually) to ensure that funds do not exceed $5 000;
• in section 7, to cross reference to section 2.1 of the procedure; and
• to remove the reference to the procedure ? Bank Reconciliations.

• replacing the position title of Health Services Co-ordinator with Queensland Health Nurse Unit Manager;
• inserting that the accredited practicing dietitian must be consulted regarding offender requests for non standard food provision needs;
• inserting that facilities will provide suitable foods for offenders with documented food allergies (section 3 - non-standard food provision);
• moving section 4 'Termination of diet' to section 3.1 'Changes to non-standard food provision requests';
• inserting that when a request for a change to a non-standard food provision is received it must be referred to the visiting medical officer or the dietitian for review; and
• inserting up to date research on artificial sweetener - aspartame in section 6.

Policy - Complaints Management version 01

Administrative form - Complaint version 02

Appendix - A Guide to Complaints Management version 01

Appendix - Complaint Classifications version 02

Appendix - Complaints Handling Model version 02

Appendix - Complaints Flow Chart version 02

• to outline the complaints process, including the Complaints Management Model and areas of responsibility;
• to define complaint categories level 1, 2, and 3 (changed from negligible, minor and major); and
• to outline processes for data collection, analysis and evaluation.

The Complaints Management procedure has been amended:

• to provide for verbal complaints and to expand the requirements in relation to written complaints; 
• to replace general manager, regional manager and director with the term 'determining officer'; and
• by adding a reference to the new policy.

Administrative form - Complaint has been amended to include Brisbane Correctional Centre and by updating the names of business units.

Appendix - A Guide to Complaints Management has been developed as a manual to the complaints management process.

Appendix - Complaint Classifications has been amended:

• to include procedures:
  • Temporary Travel Interstate/Overseas;
  • Substance Testing Random - Corrective Services Facilities; and
  • Water Conservation;
• to update hyperlinks.

Appendix - Complaints Handling Model has been amended by:

• to change the complaints categories;
• to replace general manager, regional manager and director with the term 'determining officer'.

Appendix - Complaints Flow Chart has been amended to change complaints categories to level 1, 2 and 3.

Appendix - Security Classification and Placement Assessment Guidelines version 03

Appendix - Parole Board Assessment Report Guidelines - version 07

Administrative form - Parole Board Assessment Report version 06

Appendix - Security Classification and Placement Assessment Guidelines has also been amended to reflect changes to the Assessment procedure and the RoR, and with a new paragraph inserted referring to consideration to placing an offender outside the region they normally reside in due to capacity utilisation issues.

Appendix - Parole Board Assessment Report Guidelines has undergone a name change from Parole Board Report (Assessment) Considerations. This appendix has been heavily amended to provide guidance on how to correctly complete the Parole Board Assessment Report. The appendix also offers information on parole boards' jurisdictions, different types of leave and parole, and step by step instructs on the processing of an application.

Administrative form - Parole Board Assessment Report has been renamed from Parole Board Report and has also undergone some major changes including being reformatted to match the example of the Parole Board Report in the guidelines.

Administrative form - Volunteer/Work Experience Agreement version 02

• to only have Probation and Parole application;
• to supplement the work experience procedure;
• to provide for network access; and
• to link to staff induction processes on the intranet.

The administrative form has been amended to include the world 'volunteer'.

Administrative form - Electronic Monitoring and Installation Form version 1

Administrative form - Curfew Change Request version 1

Amendments have been made to amalgamate the use of administrative forms Electronic Monitoring Connection and Installation Request and Weekly and Temporary Curfew Schedule. This is to ensure consistency with the procedure - Electronic Monitoring and Curfew Conditions - DPSOA Offenders.

The forms are now titled:

• Electronic Monitoring and Installation Form
• Curfew Change Request

Appendix - Freight of Urine Samples version 03

Administrative form - Direction to Provide Urinalysis (External Provider) version 04

Administrative form - Drug Test (Probation and Parole) version 08

Administrative form - Information Notice for Offenders Subject to Substance Testing version 03

Administrative form - Statistical Information - Community Supervision version 02

Minor changes to appendices and administrative forms have been made to ensure consistency with the amendments made to the procedure - Substance Testing - Probation and Parole. The procedure is now in-confidence and not available to the public due to the inclusion of procedures relating to DPSOA orders.

Administrative form - Community Service and Education LOA Assessment version 04

Administrative form - Leave of Absence Offender Assessment version 04

Both administrative forms have been amended to reflect changes in the assessment procedure (clarification of the assessment process and direction on administering the RoR-PV), and have both had minor formatting changes to ensure consistency through both documents.

Work Order version 10

Approved Form - Form 13 - Work Order version 02

The procedure has been amended by the addition of new paragraphs in section 5 under the heading of community service, referring to:

• specifying the need for only one 'Application to Become Service Project' to be completed by a council if several projects in one area are required. The council is required to attach a list of all proposed work to be done within the community;
• a council officer or workplace health and safety officer conducting a workplace health and safety assessment of a project site may not have to use the form 'Community Service Project Health and Safety Assessment' as a general manager may use discretion to use an assessment that has previously been completed;
• the need for only one workplace health and safety assessment for projects at a work camp if the projects fall within the defined area of responsibility of the nominated authority; and
• that work camp supervisors are responsible for ensuring that prisoners are provided with safety clothing and equipment for each work site, and receive instruction on the correct and safe use of equipment used for projects including briefing to identify any potential workplace health and safety issues applicable to the project.

Form 13 - Work Order has been amended to include approved activities that are part of the Work Order procedure, as follows:

• medical, dental and optical treatment;
• vocational/educational courses, programs and counselling;
• essential shopping;
• participation in sporting events and community functions; and
• useful labour, and/or attend any approved community services projects.

Change of Name by an Offender version 02

The procedure as been amended:

• clarifying that an offender subject to a continuing detention order must apply to the chief executive if intending to make a name change;
• indicating that the Victims Register must be consulted regarding any request; and
• outlining the Victim Register's consultation process (section 3.1).

Hunger Strikes version 03

The procedure has been amended:

• in section 1, by adding a new section that provides additional guidance for determining when an offender is classed as being on a hunger strike;
• removing sections 5.1 and 5.2 as they are guidelines that are provided as a process for clinical assessment of an offender who is on a hunger strike;
• in section 6, to change the term "parenteral" to "enteral or parenteral" as it is very unlikely that parenteral feeding would be undertaken in these cases;
• in section 7, replacing "must" with "may" so that a psychiatrist is not required in the decision making process;
• clarifying communication between health services and correctional staff in anticipation of the transition of health services to Queensland Health; and
• to ensure that all actions, reviews and changes during a hunger strike are not considered in isolation but are responded to collectively by all services providers.

Victims Register - Release of Information version 02

The procedure has been amended (section 3) by:

• inserting that an eligible person should be advised if an offender becomes a classified patient under the Mental Health Act 2000;
• removing references to the delegates replicated in the Instrument of Delegation of Chief Executive Powers - CSA2006;
• removing the requirement for the Victims Register to consult eligible persons in relation to resettlement leave of absence applications;
• inserting the requirement to advise an eligible person of an offender's application for a name change;
• inserting the requirement to advise an eligible person of an offender being considered under DPSOA for a final order or for a contravention of the DPSOA order; and
• inserting, for matters that require contact by telephone "The Victims Register must make reasonable effort to contact the registered person (depending on the currency of contact details provided)".

Appendix - Condition Code Private Property version 04

This appendix has been amended to reflect the condition codes available for staff to select within IOMS.

Policy - Recordkeeping version 01

Procedure - Recordkeeping version 01

Administrative Form - Box Content Sheet version 01

Appendix - Guidelines - How to Approve to Approve or Decline Requests to Archive or Destroy Queensland Corrective Services Records version 01

Appendix - Guidelines - How to Archive Queensland Corrective Services Records version 01

Appendix - Guidelines - How to Destroy Queensland Corrective Services Records version 01

Appendix - Guidelines - How to Manage E Records version 01

Appendix - Guidelines - How to Send Corporate Records to Records Management Unit version 01

Appendix - Guidelines - How to Send Offender Records to Central Archives at Wacol version 01

Appendix - Guidelines - How to Send Records to Recall version 01

Appendix - Guidelines - How to Store Queensland Corrective Services Records version 01

Appendix - Guidelines - How to Use a Retention and Disposal Schedule version 01

The policy - Recordkeeping has been developed to provide authority, process, scope, responsibility and custodianship of Agency records throughout Queensland.

The procedure - Recordkeeping has been developed to provide direction, definition and guidelines for managing Agency records throughout Queensland. It establishes responsibilities for maintenance and control of recordkeeping within QCS.

All new appendices and administrative forms are to assist in the operation of recordkeeping.

Approved Form - Form 27a Application to Visit - Professional, Official or Other Business Purposes version 02

The following amendments have been made to Approved Form 27a:

• the section that refers to criminal convictions, refused access and escape related offices, the sentence "If Yes to any of the above questions, please provide details on a separate sheet" has been highlighted in bold;
• the sections "I certify that I have verified the applicant's signature and the above details against the identification provided" and "Requesting Officer" amalgamated into the one section; and
• the criminal history checked section now identifies the officer that authorises the request as it may be different to the visits approving officer under the section.

Offender Voting version 02

The procedure Offender Voting has been amended by:

• splitting section 1 to differentiate Federal and State enrolment requirements;
• adding to section 3 "A prison officer is declared at page B of the electoral enrolment form (authorisation number 33) to be an authorised person to verify identity documents"; and
• adding Electoral Commission Queensland details to section 5 in relation to voting at State and local elections.

Appendix - Cycle of Implementation and Monitoring - Chief Inspector Reports version 01

• for an independent follow up review led by the ED, Strategic Projects and reported to the Asst Director-General, Custodial Operations for endorsement and/or remedial action prior to closure of the monitoring process and referral of outstanding recommendations to the Incident Oversight Committee;
• for this review to occur on site at the facility approx 6 months following commencement of the implementation of recommendations. An update of implementation will also occur as part of the agenda for the Quarterly Performance Review for the facility;
• consistency for an independent assessment capacity and subsequent advice to Custodial Operations in relation to the operational implementation of recommendations. The suggested time frames are sufficient to provide motivation to the facility for completion and is a reasonable and practical period. The GM is provided support at regular intervals prior to the follow up inspection from a number of resources. Further, it provides the Custodial Operations Directorate with sufficient time prior to the follow up inspection by the Office of the Chief Inspector to take any necessary directive or remedial action in respect to any outstanding recommendations; and
• a greater level of confidence in reporting to the Director-General on operational change at the facility level when reporting on progress.

• to broaden the scope of the Media Access procedure to provide a process for officers who are approached regarding public speaking engagements as an Agency representative; and
• by expanding the title to include "and Public Speaking Engagements".

• in section 5.2 "When reintegration leave may commence" to replace Deputy Director-General, Correctional Operations and with Assistant Director-General, Custodial Operations;
• in section 7 to differentiate the approval process between programs of reintegration and resettlement leave, so that the delegate may approve a program of reintegration leave. This will mean that the delegate can manage the leave by making very specific conditions to regulate the implementation of a leave program without needing to sign individual leave applications as is currently the case; and
• in section 14.2 to replace the table that is inconsistent with the Instrument of Delegation of Chief Executive Powers - Corrective Services Act 2006 with a reference to the instrument.

• clearly providing General Managers with discretion as to whether to order a criminal history check for professional and other business visitors. The following sections have been amended:
• application to visit:
  • provides for emergency services, law enforcement and child safety officers to gain entry by presenting a valid employee identification card;
  • the requirement to submit an application and complete a confidential information form is removed;
  • removes references to the requirement to be 'security cleared' before entering a facility;
• professional visitor:
  • information previously in 2.1 Legal Visits incorporated into this section;
• security clearance to be changed to 'Visitor must not pose a risk to the security and good order of the corrective services facility':
  • removes reference to security clearance and mandatory criminal history checks. Section now highlights that general managers must be satisfied visitor does not pose a risk to the facility and may rely on such information as is reasonable in the circumstances;
  • new paragraph inserted to clarify that a criminal history may only be ordered if requested by the general manager; and
• access to a facility:
  • removes reference to the requirement to have a 'security clearance'. Specifies that visitors, where required, must be first be approved to access the facility.

• to update Agency position titles;
• to indicate the legislation that outlines the Minister's discretionary criteria;
• to provide for the district office to be contacted directly by the State Coordinator Prisoner Transfers;
• to include a new section "Action by State Coordinator Prisoner Transfers" to outline the information required by a Probation and Parole office to conduct the assessment process; and
• to replace "family" with "sponsor".

• adding a section regarding obtaining/retaining independent legal representation;
• strengthening the process relating to contested breaches;
• adding a section regarding positive urinalysis samples; and
• removing references to the now obsolete Court Advisory Service.

• developing criteria for the decision making process for the approval of travel permit's for offenders currently subject to parole;
• to clarify the process to be undertaken when approving travel permits for DPSOA/IDRO/ICO/Parole and Intensive Correction Orders;
• to develop an application form for Temporary Interstate/Overseas Travel;
• to ensure a consistent State wide approach is followed when considering temporary interstate travel applications for offenders;
• to rectify the Corrective Services Act 2006 reference in relation to the interstate temporary travel of parolees;
• to rectify the reference to the Drug Court Act 2000;
• to limit the criteria to contact interstate authorities only for offenders subject to supervision orders and board ordered parolees where the offence is of a sexual or violent nature;
• to provide consistent references to supervision orders throughout the document; and
• to incorporate legal advice regarding the consideration for granting approval for temporary interstate travel for offenders subject to parole orders and intensive correctional orders.

• to replace 'probation and parole officer' with 'corrective services officer';
• to remove 'whereon... The said summons was issued' in accordance with legal advice; and
• to insert an EXAMPLE watermark.

• replace 'probation and parole officer' with corrective services officer'; and
• to insert an EXAMPLE watermark.

The Child Safety procedure has been amended to include:

Under the Child Protection Act 1999 (CPA) Part 3, Section 10, Division 1: A child in need of protection is a child who:

• a) suffered harm, is suffered harm, or is at unacceptable risk of suffering harm; and
• b) does not have a parent able and willing to protect the child from harm.

• A minor amendment under section 4 of the procedure to reiterate the importance of officers inputting case notes into IOMS following communication with the Department of Child Safety.

Procedure - Substance Testing Random - Corrective Services Facilities
Version 01

Administrative Form - Random Drug Test (Custodial)
Version 01

Substance Testing Random - Corrective Services Facilities is a new procedure, and provides a process for the conduct and management of identified random urinalysis testing within QCS facilities.

The procedure does duplicate the preparation, obtaining and dispatch of samples, possible impositions of sanctions and recording results, however having a separate procedure will minimise the likelihood of staff using the incorrect paperwork.

In addition, related appendices and forms have been modified, in consultation with Queensland Health Forensic Scientific Services, for the purposes of substance random testing and recording. These forms consist of:

• Urine Toxicology Service Request Form - Random Testing; and
• Chain of Custody - Random Testing.

The administrative form - Random Drug Test (Custodial) is a new form.

The Appendix - Suspension - Queensland Parole Order has been amended by:

• inserting a process for the manager to assess the merits of advising the offender of the supervision prior to his/her next scheduled contact, outlining the available options; and
• rearranging the content of the appendix to better provide for the safe management of an offender when suspending an offender's parole order.

Form 31 - Court Ordered Parole has been amended by:

• replacing references to "corrective services officers" with "chief executive or delegate";
• inserting "chief executive" before "Queensland Corrective Services" to specify who is authorised to supervise an offender;
• removing "report to his or her supervising probation and parole office immediately after release unless otherwise directed by a corrective services officer in writing" because it does not apply in instances when release is not on the day of sentencing;
• removing "shall be under the supervision of a corrective services officer assigned from time to time in respect of the parole period: since it duplicates (a) in the order;
• removing "not take preparatory steps to breach, or otherwise evidence an intention to breach, this order" since it is unnecessary;
• removing "sign the declaration contained in this order" since it is not a condition of the order"; and
• removing "comply with any conditions included in this order" due to its circular nature.

The Parole Board Administration procedure has been amended by:

• requiring the secretary of the relevant board to advise any external providers of reports that their report may be disclosed and that concerns in relation should be documented within the report. This is targeted at psychiatrists and psychologists engaged by the parole boards to provide assessments.

Administrative Form - Form 51 - Leave to Appear or be Represented by an Agent before a Parole Board version 02

Form 27 - Approval for Access to a Corrective Services Facility and Visit a Prisoner (Personal Visitor) has been amended by:

• clarifying for question "b" that "child relates to a child who is visiting the prisoner;
• ensuring the "Verification of Identification Provided" section of the form is consistent with that prescribed in the Regulations;
• deleting "accompanying adult" in the section "Particulars of child accompanying adult visitor"; and
• delete "person in charge" in the approval section, moving "/Resources/Procedures/Office Use Only" ahead of that section.

• providing an area for the offender to write or attach reasons for the change of name request.

The appendix - Your Rights While on Supervision (version 02) has been amended by:

• correcting information relating to the disclosure of confidential information;
• including a paraphrase of the purpose of the Corrective Services Act 2006; and
• to provide examples of possible consequences should an offender not comply with his/her order.

Temporary Travel Interstate/Overseas
Version 04

Administrative form - Form 7 - Permit for offender subject to drug rehabilitation order (IDRO) to leave or stay out of Queensland
Version 01

The procedure has been amended by:

• changing the availability to public;
• incorporating intensive drug rehabilitation order processes;
• identifying when the Victims Register should be contacted;
• providing for targeted use of the new regional positions of intelligence analyst;
• including links to the relevant instrument to assist with decision making;
• clarifying which is the relevant form;
• providing for the local office to be advised in the jurisdiction to which the offender wishes to travel; and
• adding a link to the appendix - interstate contacts.

The administrative form - Form 7 - Permit for offender subject to drug rehabilitation order (IDRO) to leave or stay out of Queensland, from the Drug Court Act 2000, section 22(c) has been added to the Temporary Travel Interstate/Overseas procedure.

Court Imprisonment Orders - seeking clarification
Version 01

Appendix - Template Letter to Judicial Authorities
Version 01

The attached procedure - Court Imprisonment Orders - seeking clarification and template letter to Judicial authorities provides a process for QCS when liaising with the courts to seek clarification in relation to orders of imprisonment to ensure correct sentence calculation.

The new procedure further ensures that appropriate and timely action is taken by QCS if an officer identifies an issue relating to the interpretation or application of an order of imprisonment imposed by a sentencing authority.

Appendix - Contravention - Probation/Intensive Correction/Community Service Order
Version 04

Appendix - Suspension - Queensland Parole Order
Version 04

The appendix - 'Contravention - Probation/Intensive Correction/Community Service Order' has been amended by:

• removing references to the Court Advisory Service and updating with new processes; and
• updating position titles.

The appendix - 'Suspension - Queensland Parole Order' has been amended by:

• inserting section 1 Criteria that outlines the conditions of suspending a parole order; and
• changing Operational Support Services Unit (OSSU) to Escort and Security Branch.

Child Safety
Version 04

Administrative form - Report of a Reasonable Suspicion of Child Abuse And/Or Neglect
Version 03

The Child Safety procedure has been amended by:

• the inclusion of the specific definitions of harm and the provision of a contextual example of harm in section 4;
• the inclusion of reference to s159M of CPA relating to requesting advice from DChS on the outcome of an assessment;
• the inclusion of a detailed list of information that will be requested by DChS when making a referral in section 5 - Information required by DChS;
• the inclusion of a timeframe for making a referral in section 7 - timeframe for making a referral;
• the inclusion of a section outlining escalation process of a referral in section 8 - escalation process; and
• the inclusion of reference to section 188 of the CPA and a brief description in section 10 - confidentiality of information.

The administrative form - record of notification of report to DChS was being utilised as a referral form. This form is not to be used as a referral form and will be removed.

Administrative form - report of a reasonable suspicion of child abuse and/or neglect - has been amended to replace the former record of notification form and contains more details for officers and health professionals to complete to make an appropriate referral.

Section five of the procedure, titled 'Contingency Exercises' has been amended by inserting the following:

• interagency contingency tests must be completed at a minimum of twice per year; and
• where a contingency test involves a role play, a safety coordinator must be appointed and a safety brief completed prior to commencing the test.

• The Tool Control procedure has been amended in the following sections:
  
  
  • Section 1.1 - work and construction sites
  • Section 2 - tool storage
  • Section 3 - security of high risk tools: high security facility
  • Section 5 - disposal of unserviceable tools

Administrative form - Suitability Assessment - Work Camp
Version 07

• The Work Order procedure has been amended to include the following under section three - Assessment of offenders:
  
  
  • where an eligible offender's assessment of suitability indicates a demonstrated pattern of violent offending of escalating severity, justification must be provided if approval for a work order is granted. This must include reference to how the offender has mitigated the level of risk to the community to a sufficient level to be placed at a work camp under a reduced level of supervision, refer CSA s67(2)(c).
  
  
• The administrative form - Suitability Assessment - Work Camp has been amended by inserting a tick box to identify a demonstrated pattern of violent offending and providing a section for justification if an offender is eligible to be transferred to a work camp.

• The Offender Voting procedure has been amended to delete reference to "/Resources/Procedures/Offender on remand" and has been replaced with "person on remand".

• An amended Form 37 has been developed by Offender Assessment, in consultation with Custodial Operations, Strategic Policy and Services and Legal Services Branch. The form addresses the issues raised above by including detailed instructions as to:
  
  
  • the date until which the warrant can be executed;
  • the need to ensure the suspension period does not extend beyond the offender's custodial end date;
  • the requirement to return the warrant after the suspension period expires;
  • the offender's full time discharge date as at the date of issuing the warrant; and
  • the requirement to contact the parole board before discharging an offender who is being held on a Form 37 warrant.

• This policy seeks to support Queensland Government Information Standard 18 (IS18) and Government Information Standard 45 - Software License Management (IS45). The purpose of these standards are to:
  
  
  • a) provide a starting point for the development of individual agency information security management; and
    
    
  • b) ensure effective and ongoing management of software licenses, including the tracking of media and licensing documentation.
    
    
• The Policy - Software aims to provide direction, coordination and management of the use of IT software within QCS' operation.

• The direction required updating in relation to the Corrective Services Act 2006 and contact details of the Environmental Protection Agency who are to be contacted to assess and remove an injured animal.
  
  
• In the case of a critically injured animal requiring euthanasia, it has been confirmed that a police officer is authorised under chapter six of the Police Powers and Responsibilities Act 2000 to destroy an animal in certain circumstances and if the animal is in pain to the extent that it is cruel to keep it alive.
  
  
• A procedure titled Treatment of Injured Animals has been developed to replace the administrative direction, which is now redundant.

• The procedure, Redress Scheme - final response to the recommendations of the Forde Inquiry into abuse of children in Queensland institutions - Version 01 will be published, with General Managers commencing the communication of the Redress Scheme and application process to the offenders.
  
  
• An updated brief will be provided to advise the number of applicants and of other operational issues. Advice on the Redress Scheme payment process will also be provided when available.
  
  
• Consultation and support with Department of Communities and the Public Trustee will continue.

• The offender voting procedure provides:
  
  
  1. eligibility to enrol and vote
  2. updating enrolment details
  3. voting at elections
  4. completing enrolment forms; and
  5. provision of information to the Australian Electoral Commission
  
  
  
• The appendix titled Schedule of Authorised Person for the Purpose of Privileged Mail has been updated to allow mail sent from and to the AEC and Electoral Commission Queensland to be marked privileged to ensure the integrity of the postal voting and priority of forwarding and receiving privileged mail.
  
  
• The AEC recently updated its application form for offenders who wish to enrol to vote. The form contains clear advice for offenders as to whether they can enrol and in which electorate they are entitled to be enrolled.
  
  
• The procedure is further informed by attaching the Prisoner Voting Fact sheet.

• This procedure has been amended to provide where applicable that an assessing officer is responsible for discussing the offender's case with the senior psychologist as per section 5.2 of the IRNA.
  
  

• Admission
  Version 07
• Assessment
  Version 07
• Planning
  Version 05
• Review
  Version 07

Admission - version 07

• The Initial Risk Need Assessment - Probation and Parole Version (IRNA-PPV) has been developed to replace the Initial Surveillance Assessment - Revised (ISA-R) and is due for implementation with version 1.10 of IOMS. The IRNA-PPV provides further guidance for probation and parole officers when conducting the assessment including examples of questions/areas to consider when assessing immediate risk and need/s and planning needs.
• Amendments made to the Admission procedure are outlined below:
  
  
  • the admission process includes conducting an Initial Risk Need Assessment - Probation and Parole Version (IRNA-PPV) (section 1 and 13);
  • completion of the RoR-PPV is not required for offenders subject to a DPSOA supervision order in order to protect the statistical accuracy of the tool (Section 14). The RoR-PPV is unable to calculate numbers of current offences for DPSOA supervision orders as offences are not entered on this type of order;
  • inclusion of the purpose and timeframes for completion of the IRNA-PPV (Section 15); and
  • removed reference to the ISA-R throughout the procedure.

Assessment - version 07

• The Assessment procedure has been reviewed to provide field staff with direction on administering the IRNA-PPV.
• Amendments made to the Assessment procedure are outlined below:
  
  
  • section 1.1 was amended to include immediate risk and need/s, general planning needs and level of service as assessment outcomes for the Queensland Corrective Services (QCS);
  • sources of information should also include traffic history, police briefs, professional reports, other persons, external organisations or other Government departments (section 1.2);
  • assessment officers must perform substance testing requirements and contravention actions until completion of the assessment and planning process (section 3);
  • include section in relation to supervision frequency - assessment phase until completion of the Offender Management Plan (OMP) and reference to appendix - Supervision Frequency Guidelines (section 3.2);
  • completion of the RoR-PPV is not required for offenders subject to a DPSOA supervision order in order to protect the statistical accuracy of the tool (section 3.3). The RoR-PPV is unable to calculate the number of current offences for DPSOA supervision orders as offences is not entered on this type of order;
  • inclusion of the purpose of, and timeframes for completion of the IRNA-PPV (section 3.4);
  • Apprehended Violence Order and Domestic Violence Order to be considered when allocating to a community service project (section 3.7);
  • remove reference to parolees performing community service where they are not employed on a full time basis (section 4); and
  • remove reference to the ISA-R throughout the procedure.
  
  
• The appendix - Process of Offender Management has been updated to include: Risk of Re-offending Screening Assessment, Initial Risk Need Assessment, Literacy Numeracy Assessment, and pre-release management strategy.
• The appendix - Level of Service Allocation Criteria has been amended to state Serious Violent Offence, declared in sentencing rather that Serious Violent Offender.

Planning - version 05

• Amendments made to the Planning procedure are outlined below:
  
  
  • reference to the ISA-R replaced with IRNA-PPV (sections 3.2, 5 and 8 (i));
  • any general planning needs are also to be included in the development of the OMP (section 5);
  • development of the OMP should also incorporate assessments of supervision management (section 8 (h));
  • add reference to new appendix - Supervision Frequency Guidelines (section 8 (m));
  • recommendations for placement should refer to custodial operations only (section 8 (n));
  • verification of the OMP must be completed within six weeks following admission in accordance with the probation and parole model and assessment procedure timeframes (section 9.2); and
  • remove 'service' from all references to Probation and Parole Service throughout document.
  
  
• The appendix - Supervision Frequency Guidelines has been developed by the Probation and Parole Directorate following removal of the surveillance component of the ISA-R and to support the probation and parole model. This appendix replaces Accountability Standard - Surveillance, Community Supervision Orders.

Review - version 07

• Amendments made to the procedure are outlined below:
  
  
  • replace all references to surveillance level with supervision frequency in accordance with the new standards and appendix developed by Probation and Parole Directorate to support the Probation and Parole Model (section 1, 2.4, 2.5, 3.1);
  • add reference to new appendix - Supervision Frequency Guidelines (Section 2.4);
  • review of OMP should also include general planning needs in accordance with the new IRNA-PPV (section 2.5);
  • supervision frequency may change without requiring an event based review however progression from one phase to another must be informed by an offender's progress while subject to supervision and undertaken via an event based review (section 3.2);
  • remove reference to the ISA-R (section 10.2);
  • a review for an offender allocated to a reporting level of service may be submitted to the relevant manager for verification (section 10.2); and
  • remove 'service' from all references to Probation and Parole Service throughout the document.

The Mail - Offender Mail procedure has been amended to provide for the new process. The procedure has been amended by inserting the following to section 2.2 - Search and censor of ordinary mail -

• The offender must clearly write their name on the back flap of the envelope. A stamp must be placed on the back of the envelope that provides the facility's mail address and a contact phone number.

The procedure has further been amended with the inclusion of section 2.3 - Unwanted Mail where it provides -

• The stamp placed on the back of the envelope will allow the recipient of the mail to contact the facility if they do not want to receive further mail from the offender. If contact is made, the recipient or their written response is to be referred to an Intelligence Officer. The Intelligence Officer must ensure that the recipient and the offender are recorded on the targeted mail register. The offender must also be advised of the 'stop mail' condition put in place by the recipient. Any further mail sent to the recipient by the offender is to be seized and returned to the offender. General Managers should develop a local procedure to facilitate the process if necessary.

The Intellectual Property procedure has been amended by the insertion of the following new section -

• Moral rights are personal rights that are granted to individual authors of copyright protected works. Authors hold moral rights in significant works even if the copyright in the material they produce belongs to their employer.

Authors have three (3) moral rights which are -

• a) right of attribution of authorship;
• b) right against false attribution of authorship; and
• c) right of integrity of authorship.

A significant work is usually a substantial/major work or work of a technical nature that is the result of considerable creative effort. Works of a purely administrative nature, such as briefs, submissions and media releases would not be significant works.

The Manager, Financial Management is responsible for establishing a register of employees who have authored significant works and specify if they have been attributed or not and, if not, the reason why they have not been attributed.

• Section 1.3 of the Safety Orders procedure has been amended by the following insertion:
  
  

  "This review must be conducted as part of the usual at risk management assessment processes and the recommendation presented during the Risk Assessment Team (RAT) meeting - refer procedure - At Risk Management (Self Harm/Suicide). Where a doctor or psychologist recommends cessation of a temporary safety order, but the RAT meeting outcome is that the offender should be maintained on observations under segregation, the General Manager or nominee must consider the placement of the offender on a safety order".

• The procedure has been amended by inserting section 7. Removal of offender from a corrective services facility for a law enforcement purpose; section 7.1 Corrective services officer responsibility and section 7.2 Urine/alcometer testing of offender.
• Strategic Policy and Services, Custodial Operations and Legal Services Unit are currently reviewing security clearance requirements with reference to the operation of ss 155 and 156 of the Corrective Services Act 2006. Further changes to this procedure are likely to be made once legal interpretation issues have been resolved.

• Section 2. Public Trustee of Queensland has been amended by limiting the amount allowed to be held in the prisoner trust account from $10,000 to $5,000 following an agreement between QCS and the Public Trustee of Queensland.

In response to the Chief Inspector's recommendation the procedure has been amended by?

• the addition of Section 11. Advising an offender's primary contact or other person of admission to an external medical facility. The new process provides that where an offender is admitted to an external medical facility and the medical condition indicated a serious threat to the offender's health and/or an extended period of admission, the following must occur?

1. the offender should be asked whether they would like contact to be made with their primary contact/s to make the aware of the offender's admission to an external medical facility;
2. where the offender is not able to be asked permission for contact to be made with the offender's primary contact/s the general manager or nominee must consider the nature of the offender's medical condition, expected duration of the offender's admission to an external medical facility, relevant security/escape related information and determine whether the offender's primary contact/s should be advised of the offender's admission.

The general manager or nominee will be responsible for making contact with the offender's primary contact/s where consented to under a) or determined necessary under b).

The Health Services Coordinator must ensure that the external medical facility has an up to date record of the offender's primary contact/s details.

• the addition of section 12. Clothing supplied to an offender admitted to an external medical facility for an extended period. This section provides that where an offender is to be admitted to an external medical facility for more than a 24 hour period, the offender must be transferred with a clean set of prison clothing, personal underwear and toiletries.

The amendments to the procedure includes the following:

• All Offender Management Plan Review (OMPRs) of offenders subject to community based orders (excluding community service orders), Court Ordered Parole Orders and those subject to scheduled reviews will be event based review;
• Section 3.2 Event based reviews has been amended to provide more structure/guidance around when an event based review should be completed;
• Section 4.2 Community supervision - minimum review timeframes has been amended to provide the updated Scheduled Review timeframes and Event Based Review timeframes.

• This new procedure provides for the management of transgender offenders.

• In April 2007, the Office of the Chief Inspector conducted a review to examine the process and practices associated with involuntary inter-regional offender transfers, particularly in relation to indigenous prisoners from Lotus Glen and Townsville Correctional Centres. These involuntary transfers were the result of the Agency's capacity utilisation initiative in the period February 2006 to January 2007.

• The Chief Inspector made a total of 24 recommendations, including practice and procedural changes.

• The procedural changes capture the revised protocols including a structured approach to the selection, notification, education and support of prisoners in an involuntary transfer scenario. Specific guidance and provisions for involuntary transfers have been included in the procedure, as well as minimum standards of accommodation to be provided for long distance transfers.

• The former 'Health Rights Commission' changed its name recently to 'Health Quality and Complaints Commission'. The appendix has been updated to contain the new name of the Commission as well as the former name in bracket to avoid any confusion.
• The version number or the implement date of the appendix has not been changed.

• In accordance with the request received from the Princess Alexandra Hospital Secure Unit the 'Hospital Summary and Instructions' box has been removed from this administrative form to allow more room for an explanation of the medical condition.

The procedure has been amended to reflect the changes in the legislation. The amendments include the following -

• Section 4. Moral Rights has been added to the procedure. According to this section moral rights relate to personal rights belonging to the creator of copyright works and cannot be transferred, assigned or sold. The creator has the right to be attributed for their work, not to have their work falsely attributed and not to have their work treated in a derogatory way. Any issues in relation to copyright, intellectual property and moral rights must be resolved prior to the artwork/craft being subject to the ACPO.
• Section 5. Artwork/Craft retained by offenders has been amended to comply with the procedure - 'Property of Offenders'. If approved by the general manager of the corrective services facility, offenders may retain their completed artwork/craft in their cell.
• The section Management by the Public Trustee has been removed from the procedure to ensure practices where an agreement between an offender and the Agency is legitimate.
• Section 6. Limitation of liability outlines the partnership with the Department of Education, Training and the Arts, to assist QCS in determining appropriate pricing of pieces of artwork/craft.
• According to the amended section 7.2 Exhibition/Display of artwork/craft through the ACPO the artwork/craft for exhibition must not contain material that-

1. is offensive;
2. is of a provocative nature, for example racist;
3. is sexually explicit; and/or
4. depict violence or threatening images.

• Section 7.2 Exhibition/Display of artwork/craft through the ACPO also outlines that artwork/craft may be displayed for sale by electronic means on the QCS internet and intranet sites subject to an offender signing the administrative form - 'Application to Donate Artwork/Craft'.
• Section 11. Sale of donated artwork/craft and Section 12. Sale of artworks to employees and engaged service providers clarify that all sales of donated artwork/craft must be coordinated through the Project Officer, ACPO.
• The following administrative forms have been amended accordingly:

• Agreement between Agencies for Displaying Offender Artwork/Craft
• Agreement between the Artist and Queensland Corrective Services for Exhibition of Offender Artwork/Craft
• Application to Donate Artwork/Craft
• Artwork/Craft Licence Agreement
• Guidelines for the Organisation of an Exhibition
• Request for Approval - Local Exhibition/Project/Initiative
• Request for Return/On-forwarding of Artwork/Craft

• The following administrative form is no longer required:

• Public Trustee - Application to Discontinue Management

• This administrative form has been created as a result of the recent Roster Review that was conducted on all correctional centres.
• According to the new practice correctional centres cannot implement new rosters without approval from the Executive Director, Corporate Services. This administrative form has been created for the approval process.

• The procedures 'Child Protection - Reportable Offenders' and 'Transfer of Offenders' require that in all instances where a reportable offender is approved to change residence that the Child Protection Register (CPOR) must be advised as soon as practicable using administrative form - Notice to CPOR of Particular Event under CPORA. Currently the form does not nominate change of residence as a particular event. The form has been updated to include 'change of residence' as a particular event.